I recently purchased a video from the itunes store and successfully downloaded it to my ipad2. After syncing my ipad , the movie was lost and Videos App only shows Rentals, Podcasts, Music Videos, what happened to my purchased videos, please help

I recently purchased two videos from the itunes store. I downlooaded them both successfully to my ipad2 Videos App, the next time I synced the ipad the Movies title was erased and the remaing titles: Rentals Podcasts & Music Videos were left, what happed to the Movies title? I am now getting a message saying (my ipad does not support movies I purchased) anyone else experiencing this problem, any suggestions?
don2skis

There is a few events where I could see this happening...
It's possible if you computer is not authorized with your iTunes Store account it may not have transfered your purchases from the iPad to the computer. To check, Open iTunes> Select the "Store" menu along top of the program and select Authorize this computer. Sign in with your AppleID and password, this will make sure your computer is authorized for the future so you can transfer purchases from your device.
http://support.apple.com/kb/HT1848
However, if your Movies are missing now you'll need to request to redownload or "regrant" them. Please send an email ticket into iTunes Store via...
http://www.apple.com/support/itunes/
Select "Video Purchases" in the grey boxes, then "Lost or Missing Items", then click the link to "Email Us" on the right. Fill out that form and the folks at the iTunes Store should get back to you less than 24 hours.

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kaylsk1 wrote:
udated and its on 10.6.8 yet still no change
Your signature in 1st post was 10.8.2.
You went backwards?
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