I recently purchased an album but when it was downloading the album a message popped up saying that I could download it later, I pressed ok but now It won't let me download it when I go to iTunes and press on the album it only says purchased

The notice said "do you want to download it later. This can be done in the music or itunes app" something like that

can you find the song in the music app with the cloud sign beside it, if so, click on the cloud symbol to download it.
if you cannot find the song in your music app,
Goto settings>Music and enable "show all music" and see if the song appears in your music app with a cloud symbol beside it.

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I entered my debit card for a app latter when I went to update all it asked password as usual then said sign in required took me to page sayin my card has been declined use alternate I don't have alternate but now it won't let me download free apps niethe

I entered my debit card for a app latter when I went to update all it asked password as usual then said sign in required took me to page sayin my card has been declined use alternate I don't have alternate but now it won't let me download free apps niether

Do you have enough funds in your bank account?
otherwise iTunes sometimes black lists card if there are too many fradulent purchases
Reason why they might black list a card is possibly you call in for alot of fradulent purchases
One more reason can be because iTunes does actually limit the amount you can change payment methods
Call AppleCare Phone support and have your call directed to iTunes Store
1-800-275-2273

HT2688 My daughter has used my computer to log into iTunes and download music but now it won't let me download recently purchased music from my iPad onto my computer. I want to transfer the recently purchased songs onto my iPod so how can I do this now.

My daughter has used my computer to log into iTunes and download music but now it won't let me download recently purchased music from my iPad onto my computer. I want to transfer the recently purchased songs onto my iPod so how can I do this now? iTunes now says that I have to wait another 55 days! There must be a way to do this since I have paid for them.

In iTunes sign out of your daughters Apple ID and sign in with your own.

I used to be able to download files from the Harddrive of my Sony Handycam, but now it won't let me import them while going through "log and transfer." I have tried to update my settings, but this doesn't seem to work. Any help would be much appreciated

I used to be able to download files from the Harddrive of my Sony Handycam, but now it won't let me import them while going through "log and transfer." I have tried to update my settings, but this doesn't seem to work. Any help would be much appreciated

Hard Drive: The Hard Drive is on my camera (Sony Handycam)
Just needed some info on what is going on with your particular system.
Knowing the exact camera model will also assist us.
If this camera is standard AVCHD you should be able to connect with USB to Mac with FCE open and use Log and Transfer without all the fiddling around converting etc.
What FCE does during ingest is convert files to AIC. (Apple Intermediate Codec)
FCE cannot read the individual files in the BDMV folder, that's why all the converting is required when you use that method.
BTW: regards formatting drives/cards/memory on cameras; it is wise to use the actual device to format rather than a computer. This is a prime cause of read/write goof ups with solid state media. This applies to still or video cameras.
Keeping the COMPLETE card/memory structure in tact is vital for successful transfers.
Try here for some trouble shooting tips:
https://discussions.apple.com/message/12682263#12682263
Al

So I just updated to the newest update that was available for safari and iTunes but now it won't let me go on the Internet using safari and it also won't let me sync my songs ,,,,,it takes forever to back up my iPad AND my iPod so what can I do ?

So I just updated to the newest update that was available for safari and iTunes but now it won't let me go on the Internet using safari and it also won't let me sync my songs ,,,,,(it takes forever to backup my iPad AND my iPod) so what can I do ?

If you're on windows try the following:
This worked for me an hour ago and has allowed me to sync ok. Still haven't tried downloading the new version 5 to the phone yet as I'm still backing up photos etc just in case.
1. Quit itunes
2. Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> right click Command Prompt -> Run as Administrator)
3. Once in the command prompt type the following 3 words starting where your cursor is flashing: netsh winsock reset
4. press ENTER
5. Reboot your machine
6. Restart itunes & connect device to sync
7. Good luck

I purchased something in a app after I changed my credit card but now it won't let me make a purchase and keeps charging me how do I fix this

I purchased something in a app after I changed my credit card but now it won't let me make a purchase and keeps charging me how do I fix this

Are you adding or changing your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
And by 'won't let me make a purchase' you mean ... ?

I formatted my iPhone 5 and now it won't activate. I've tried connecting it to iTunes, and I've tried restoring it with Itunes.

I formatted my iPhone 5 and now it won't activate. I've tried connecting it to iTunes, and I've tried restoring it with Itunes.
Im stuck on the wifi screen where you activate the phone. Please help

same here, I was using an ios7 beta version for non developpers and I downgrated it but its stuck where I active it, hope we wont stay this way for too long

I downloaded a movie from iTunes, watched it once, but now it won't let me watch it again. What do I do?

I downloaded a movie from itunes, watched it once, but now I can't play it again. What do I do?

Need more information. Rented or purchased? What specific error message are you seeing (exact wording)?

I just added money to my iTunes account but now it won't let me purchase anything, whats the deal?

I just entered a redeem code and got more money, but now iTunes won't let me purchase anything it just keeps taking me to my billing info, is there something I can do so I can begin purchasing again?

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
          Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
          Account Security.
     3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID

I downloaded CS5 yesterday, i uninstalled this and tried to reinstall again today but now it won't let me open 'install' as it says preview already downloaded this from the .dmg file yesterday.

I downloaded creative suite onto my imac yesterday and then tried to unisntall it today as i wasn't sure if i did it correctly. I dont know if i uninstalled it properly. but now when i try to re install it it says that the 'install' is damaged because the .dmg file was already installed yesterday by preview.
Help please

http://forums.adobe.com/index.jspa

HT201263 My iPhone 5 is still frozen after this, doesn't work the sleep/wake button pressed with home button, only the Apple logo with a download line below (I was downloading a new iPhone version from iTunes and the cable disconnected)

Please help me, the window is frozen with the Apple and download logo.

First, Thank you a lot for answering my question!
My problem is that since almost 2 hours the window is black, with the Apple logo, and the startup line filled at the very beginning. I own a Macbook Pro, I noticed that this product USB ports are made for the original iPod and iPhone USB's entrances, not for the new smaller iPhone 5 USB connector, so if I plug it in all, the computer doesn't detects it, so I need to take a little out. Well, I downloaded all my apps, because this iPhone is new, so I downloaded my apps bought and stored on my computer and then installed the software.
Well, it reseted as you said, and then the window went just like I described, but accidentaly the cable went out a bit, cutting the installation process. Then it froze and keeps like that. I did the buttons thing, but doesn't work. Is there something I can do? Happy Holidays and thank you!

My account has been "disabled" after my credit card expired. I updated it to buy the additional i cloud storage but now it won't let me do anything! help, please!

my credit card expired so my iCloud storage was deactivated. I updated my credit card and now it not only wont let me purchase more storage, but says my account has been deactivated. help, please!

Hi mamamuddpie,
If your Apple ID account has been disabled, follow the steps below to reset your password and gain access. There is a link in the article to the Apple ID Security team if you need help with this.
If your Apple ID has been locked - Apple Support
http://support.apple.com/en-us/HT204106
You might see one of these alerts:
“This Apple ID has been disabled for security reasons”
"You can't sign in because your account was disabled for security reasons"
"This Apple ID has been locked for security reasons"
If your Apple ID was locked, you can go to iForgot to unlock it with your existing password or reset your password. You can also click the Reset Password or Forgot Password button in the alert. Remember to type your full email address when you're asked to enter your Apple ID. For example, [email protected] or [email protected]. If you use two-step verification for Apple ID, you need to use your recovery key and a trusted device to regain access to your account.
If you can't reset your password and you don't use two-step verification, contact Apple Support. Update your password in iCloud settings
After you change your password, you might need to update it in iCloud settings on your devices.
iPhone, iPad, or iPod touch
Go to Settings > iCloud.
Tap Edit, if asked.
Type your new password and tap Done.
Mac
Go to Apple menu > System Preferences.
Click iCloud.
Click Sign Out.
Type your new password and click Sign In.
Windows
Choose Start > Control Panel.
Double-click iCloud.
Click Sign Out.
Type your new password and click Sign In.
Email
If you use an email app to get iCloud email, the app will ask you to enter your new password when you check for mail. If OS X Mail doesn't ask you for your password, check your Mail preferences. For any other mail app, check the app's documentation to get help changing your email password.Update other services, such as iTunes and FaceTime
If you use your Apple ID in the iTunes Store, App Store, iBooks Store, iMessage, Game Center, or FaceTime, you might need to update your password for those services.
iPhone, iPad, or iPod touch
Go to Settings and tap the service.
Tap your Apple ID. For iMessage, tap Send & Receive and then tap your Apple ID.
Tap Sign Out.
Sign in with your Apple ID and your new password.
Mac or PC
If you try to sign in to the iTunes Store or Mac App Store, make a purchase, or update an app, you'll be asked to enter your password.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Dec 17, 2014
When you are able to access your account again, check to make sure your billing information has been updated.
Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
http://support.apple.com/en-us/HT201266
I hope this information helps ....
- Judy

I went to install OSX since it needed to be updated, but now it won't let me install it.

I went to the app store and it said I had an update for the software. I continued on, waiting for it to get to the install page and I tried to install it but it said my hard drive was damaged, but it was working perfectly fine a few minutes before. I went to repair the disk, but it said there was a problem. I went to varify it, but it stopped and said error, saying that the numbers didnt match up. I had to partition my external hard drive so that I could continue using my laptop for school. Does anyone know why this could be or what I could do to fix this?

You cannot perform anything repairs or formatting without first booting from a different device such as a bootable installer DVD or in the case of Lion and later the Recovery HD. The latter is done as follows:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the arrow button below the icon.
If you still cannot boot the computer to the Utilities screen, then you either have no Recovery HD or it's damaged. Your option, then, is to use Internet Recovery provided your computer can do so: Computers that can be upgraded to use OS X Internet Recovery and all models thereafter.
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Once the menu appears you can select Disk Utility and press the Continue button. Use Disk Utility to Repair the HD as well as Repair Permissions. Then select Restart from the Apple menu. You can try updating again.
Be sure you also have sufficient space on the hard drive. If you have less than 15 GBs of free space, then you need a bigger hard drive or you need to move enough of your files to another hard drive until you have at least 20 GBs free.

I don't know how to transfer my "saved photos" from my itouch onto my pc which is windows vista, it used to work but now it won't let me get to it anymore...HELP!!!!

i have 2 itouches the newest one still allows me to access the "saved photos"...but the older itouch the first one i got, now just doesn't let me do it, it wont even pull up the "auto play" that allows me to browse through the files in the folder i have for it. I have a windows vista i'm using for this...the pics on the older itouch are very important to me
so please help!!!!!!!!!!!!!!!!!!!!!!

d.fromcarrollton wrote:
i did as it said but now it's saying the synch server wont work and the auto play still does not appear like it should
What is the exact error message?
B-rock

TS4268 I have used face time for ages but now it won't let me it's on on but saying enable to connect why is this

My face time is not working I've been using it but now it say enable to connect. Also wont update.

d.fromcarrollton wrote:
i did as it said but now it's saying the synch server wont work and the auto play still does not appear like it should
What is the exact error message?
B-rock

I recently purchased an album but when it was downloading the album a message popped up saying that I could download it later, I pressed ok but now It won't let me download it when I go to iTunes and press on the album it only says purchased

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