I recently purchased an iphone 4. I had a 3gs before and had no problem connnecting to wi fi . Everyone thing in my house that can use wi fi works except my phone i go some where else and it works everywhere except my house. WHAT TO DO

i RECENTLY GOT THE IPHONE FOUR EVERYONE IN MY HOMEM THAT CAN USE WI FI IT WORKS ACCEPT ON MY PHONE.I GO SOME WHERE ELSE AND IT WORKS THE ONLY PLACD THE WI FI ON MY PHONE DOESNT WORK IS AT MY HOUSE HOW DO I CONNECT TO WI FI ??????????

Tracy, first you should restart the iPhone by holding down the on/off and the home buttons at the same time until you see the Apple logo. This process could solve some of your problems. Also make sure you have the latest update, go into our settings>general>software update. On the wifi issue try restarting your router, if you are still having problems try resetting your network settings, go into your settings>general>reset then tap reset network settings.
The battery issues seems normal, the battery will not last 24 hours.

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I had recently purchased a iphone 5s in Oman and had to move to India.I am facing some hardware issues with the earphone slot. When i plug in the earphone there is lot of disturbance heard. Can i get it repaired in India under international warranty?

I had recently purchased a iphone 5s with OS version 7.1.2 in Oman and had to move to India.I am facing some hardware issues with the earphone slot. When i plug in the earphone there is lot of disturbance heard. Can i get it repaired in India under international warranty?

No. The iPhone warranty is not international. You will need to have warranty service done in Oman.

Hi apple, i have recently purchased a iphone 5s of december of this year, so far things have been fairly smooth, but until recently my phones screen has been turning blue and shutting off over and over. i dont know what to do because i cant even use it.

Hi apple, I have recently purchased an iphone 5s of december of this year. So far i have had no problems and things were going fairly smooth. But up until recently, i was using my phone and all of a sudden the screen went blue and shut off. I was able to get it to the home screen an i though it was a 1 time thing. But it has been happening a lot recently and it has gotten to the point where it keeps trying to shut itself off then the screen goes blue. I dont know what to do and i was wondering if there is some kind of a refund for this or some way to fix it.

Wow.
How rude.
He gave you the correct answer. No one can tell you any more.
Try the basics from the manual. If this does not solve, then you would have to have Apple look at the iphone.
Why would you be so rude to someone who 100% correctly answered your question?

I formerly had an iPhone 3 with my iTunes account/music on it. I've recently purchased an iPhone 5s. I no longer have the iPhone 3. Is there any way to retrieve music from my account and put on my iPhone 5s?

I formerly had an iPhone 3 with my iTunes account/music on it. I've recently purchased an iPhone 5s. I no longer have the iPhone 3. Is there any way to retrieve music from my account and put on my iPhone 5s?

Yes. Sign in to the iTunes Store with the same Apple ID you used to buy the music in settings on the phone.
Then tap on "purchased" in the iTunes app on the phone and download the music to your new iPhone.

TS3694 i recently purchased an iphone 3gs every time i try to update it keeps failing and getting error 1015.the phone was purchased second hand so know nothing about its history .all i get now is pic of usb and itunes logo.we went on itunes and now wont

i recently purchased an iphone 3gs second hand .wanted to use i tunes and whatsapp but kept saying need to udate to lastes firware or what ever so went on itunes to update. update started but keeps failing now phone wont work at all .all we get is either apple logo or pic of usb and itunes logo.andy help would be gratefully recived only had phone a day.has sony experia and wanted to change to apple and fist time its now useless.

Sorry to be the bearer of bad news, but the iPhone 3GS can only be updated as far as 4.2.1
Requirements for WhatsApp are iOS 4.3 or later. This app is optimized for iPhone 5.
As noted here > WhatsApp Messenger for iPhone on the iTunes App Store
So that app cannot run on the iPhone 3GS.
I stand corrected but apparently you may not be able to update the device regardless.
Message was edited by: CS

I recently purchased an Iphone 6plus and I am receiving pdf attachments that are shown as winmail.dat attachments on the phone. When I check e-mail via my macbook pro the attachment is a pdf and I can open it. Why is this happening?

I recently purchased an Iphone 6plus and I am receiving pdf attachments that are shown as winmail.dat attachments on the iphone. When I check the same e-mail on my macbook pro the attachment is a pdf and I can open it. Why is this happening?

I had this problem too after i upgdatd to OS X Mavericks... only the songs on my iphone 5s that i purchased from itunes would play.
i read something about it being a syncing issue. when you plug your phone into your computer with the usb cable, the person said to switch from automatic syncing of itunes to the "manual" option. mine was already set to manual so i wasn't sure anything would work. BUT, when i plugged my phone into my computer, it started to sync all of my music on my phone again (top of itunes bar where song playing/time is listed said "now syncing 123/534 songs to x's iphone"). once that was completed, i checked the music app on my iphone and everything was back to normal!
so, i would suggest setting your music syncing settings to manual if you haven't tried that yet!
hope this helps!

I recently purchased an iphone 5c. It requested an Apple ID and Password. I tried to use e-mail that I use for everything else, wouldn't let me, so I used another one. It then said that it sent an e-mail so that I could verify the account. Can't find.

I recently purchased an iphone 5c. Had to enter Apple ID & Password. Wouldn't let me use same email I use for everything, so used a gmail account. Then said they send message so that I could verify ID. Problem is I don't know where it is so that I can verify. All emails are going to other address?

If the system didn't ship with Mountain Lion originally and you didn't purchase Mountain Lion yourself, then you will need to purchase. A purchase by the system's original owner cannot be transferred to you.
Unless you have another system on which you have purchased Mountain Lion, you will need to first install Mac OS X 10.6.8 on the iMac, for which you'll need either the original installation disks, if the iMac came with 10.6, or a retail copy of 10.6. Install 10.6 and upgrade to at least 10.6.6, and then you can buy Mountain Lion from the Mac App Store, presuming of course that the imac can support Mountain Lion. See:
http://www.apple.com/osx/how-to-upgrade/
Regards.

I recently purchased the iPhone 5 and my itunes account on my iMac 7,1 will not recognize it as a device. My imac has stopped downloading new updates, it says it is up to date with iTunes 9.2.1. My imac will not run the newest 10.7 itunes either. HELP!!

I recently purchased the iPhone 5 and my itunes account on my iMac 7,1 will not recognize it as a device. My imac has stopped downloading new updates, it says it is up to date with iTunes 9.2.1. My imac will not run the newest 10.7 itunes either. All I want to do is put my music from itunes on my computer to my new phone. HELP please!!

i called apple and they are sending me snow leopard so i should, *fingers crossed, be able to run the newer version of itunes. we'll find out for sure in a few days when it arrives

I have recently purchased an Iphone 4s white 16GB. When camera is used with a flash the picture is white and hazzy. Anyone with the same problem?

I have recently purchased an Iphone 4s white 16GB. When camera is used with a flash the picture is white and hazzy. Anyone with the same problem?

Yep. Exchanged for black and that solved it. Too much light leaks through the glass on the white phone.

HT5622 I have been using one apple ID for my family as it makes it easier to manage itunes purchases/rentals on all of our devices. Now that my kids are getting old and my wife has recently purchased an Iphone, I can see that I need to change my strategy

I have been using one apple ID for my family as it makes it easier to manage itunes purchases/rentals on all of our devices. Now that my kids are getting old and my wife has recently purchased an Iphone, I can see that I need to change my strategy. I plan to add a few more iphones to the family very soon. What is your recommendation to manage all of our devices (iphones, itouch, apple tv) for my family? Can I continue to function with one apple ID or is it time to take the leep into attempting to manage multi-apple ID's?

There's a few ways of managing multiple devices on a single computer (and keeping seperate content on each). The following document is worth checking through:
How to use multiple iPods, iPads, or iPhones with one computer

I just recently purchased an iphone 5s and today my speaker located at the rear end of my device is not sounding clearly, it sound muffed and blurry. Is there any way I could get a new one or get this fix for free?

I just recently purchased an iphone 5s and today my speaker located at the rear end of my device is not sounding clearly, it sound muffed and blurry. Is there any way I could get a new one or get this fix for free?

Hi Jayliin,
Take it to the Apple Store where you purchased it from. It is still under warranty. They will replace it if necessary.
Cheers,
GB

HT204053 i RECENTLY PURCHASED ANOTHER IPHONE. MY INTERNET IS NOT WORKING. I JUST CREATED AN APPLE ID. WHAT'S NEXT? I NOW HAVE TWO DIFFERENT ACCOUNTS WITH DIFFERENT USER NAMES. HOW CAN I USE ONLY ONE ACCOUNT FOR ITUNES, ICLOUD APPLE ID ETC???

I RECENTLY PURCHASED ANOTHER IPHONE. MY INTERNET IS NOT WORKING. I JUST CREATED AN APPLE ID. WHAT'S NEXT? I NOW HAVE TWO DIFFERENT ACCOUNTS WITH DIFFERENT USER NAMES. HOW CAN I USE ONLY ONE ACCOUNT FOR ITUNES, ICLOUD APPLE ID ETC???

Welcome to the Apple community.
iTunes and iCloud and different accounts, you will need to delete both accounts from your device before adding the new details in their place.
For iCloud go to settings > iCloud, scroll down and hit the delete button. You can then sign back in using your correct details. For iTunes go to settings >store, tap your account ID and then sign out, you can then sign back in using your correct Apple ID.

The pc that I used to download CD music to into my itunes library was stolen and I had no backup. I have all my itunes music on my iphone and ipod. can i have music from music from my iphone or ipod transferred to my mac computer through itunes?

The pc that I used to download CD music to into my itunes library was stolen and I had no backup. I have all my itunes music on my iphone and ipod. can i have music from music from my iphone or ipod transferred to my mac computer through itunes?

I have a similar problem. I recieved an IPAD for my birthday, and my daughter updated my itunes library so i can use it with the ipad...and somehow all my songs (unpurchased from itunes, and downloaded from a large collection of CDs) ...and play lists were deleted. I still have them on my old ipod, and wonder how to get them back onto my computer so I can redistribute some of them to the ipad. I must be getting too old for this tech stuff, it gets less user friendly every year.

If I reset the iPad all data is lost unless it is synced some where else right?

If I reset my I pad I loose all data that is not saved some where else, right? My I cloud is out...all grey

A reset as outlined below will not damage/remove data.
Push and hold the Home button and the Sleep/On/Off button at the same time for approximately 15 seconds (until silver Apple logo appears), ignore slide to turn off indicator. Allow to restart as normal.

I've recently purchased an iPhone after years of using a Blackberry. Is there a way for me to transfer all my contacts directly from my Bberry to my iPhone?

I've recently purchased an iPhone after years of using a Blackberry. Is there a way for me to transfer all my contacts directly

Your wireless provider should be able to do that at one
of their retail locations.
If not, you need to get the information from the blackberry to the
appropriate program in your computer (for example Outlook on
a PC, Contact on a Mac) and then when you connect your iPhone
to that computer and open iTunes, you will be given a choice to
sync that data from the computer to your iPhone.
If you can get the information from your blackberry to google contacts,
you can sync to iPhone from there.

I recently purchased an iphone 4. I had a 3gs before and had no problem connnecting to wi fi . Everyone thing in my house that can use wi fi works except my phone i go some where else and it works everywhere except my house. WHAT TO DO

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