I recently purchased music on my iPhone (4) and am now trying to transfer those purchases onto my computer. However, when I try to play the music it says my computer isn't authorized to play it. I have already authorized this computer, what do I do?
I tried unauthorizing then reauthorizing it but the same thing happened.
Oh, and I'm not sure how relevant or necessary this information is, but the iTunes store on my computer doesn't work either, which led me to buy the music on my phone. I try to open it and the top says "Accessing iTunes Store..." and never gets past like a little bit less than half. I looked at some other discussions but none of the suggested solutions worked.
Similar Messages
-
I have downloaded a book in iBooks and it shows that the purchase has gone through, but when I try to open the book it says it can't access the content.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
-
My MacKeeper says iPhoto is out of date. When I try to update it, the App Store says I need IOS 10.9 or later. I have 10.7.5 and when I check for updates my Mac says the OS software is up to date. How do I solve this problem??
1. First step to solving the Problem: Trash MacKeeper. It's a pile of trash that does far more harm to your computer than good.
https://discussions.apple.com/docs/DOC-3691
2. What version of iPhoto do you have? (iPhoto Menu -> About iPhoto) -
I recently purchased a 7th Gen iPod nano which I have downloaded my music to. However, when I try to play this it is showing on the iPod as play but I am getting no sound through. I have checked the headphones and reset it. Any ideas?
Haha I had the exact same problem. Once I had tried it like 4 different pairs of headphones i was ready to give my iPod back. Then I tried pushing the headphones in further and proceeded to kick myself. I seems a lot of people have the same problem, post it on here and realise a few minutes later.
-
Help, I purchased a used iPad. When I try to register the serial number. It says it's already registered. How do I reregister my iPad under a new user?
Welcome to the Apple Support Communities
That's because the old owner still has it as a registrated device on his/her Apple ID. Contact with him/her and ask to remove the registrated device from the Apple ID, so you will be able to register it as your iPad -
I down loaded iTunes on my new computer windows 8 however when I try to play my itunes music is sayes EMPTY and does NOT play my music but it list all my music on iTunes. Can someone help me Please. Thank you very much in advance, Harry
Hi Harry,
Thanks for visiting Apple Support Communities.
If you have installed iTunes on your new computer, make sure you have downloaded or copied the songs to the new computer as well. The steps in this article can help with copying your music to a new computer:
iTunes for Windows: How to copy purchases between computers - Apple Support
You may also be able to download the past purchases from the iTunes Store:
Download past purchases - Apple Support
If you've already copied or downloaded the songs to the iTunes library on your new computer, see if the files are displaying a red exclamation mark next to them. If so, this article can be helpful:
iTunes: Finding lost media and downloads - Apple Support
All the best,
Jeremy -
I bought a hd movie on my iPad , however when I try to play on Apple TV 1st generation. It does not appear or says content not available. My TV is hd compatible
AppleTV1 only supports HD upto 720p - chances are the iPad HD vserion is 1080p and beyond ATV1 capability.
Also do not expect recent iTunes purchases to appear on AppleTV 1 store menus as purchased - ATV1 does not know about 'cloud access'.
Best option is to download the 720p version (set in iTunes Preferences on computer iTunes) and sync/stream to AppleTV 1 from iTunes. -
After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one, When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine. How do I correct this. I am using Windows 8.1 . My wife has never had an iTuunes account
Hello Lakesidetom,
It sounds as though you are experiencing an issue with an Apple ID and authorizations. Based on your post, it sounds like you are familiar with the authorizing and deauthorizing process. The Apple ID in question (your wife's email) may be originating from the iPhone you are attempting to update. Is it possible that your wife created an Apple ID or iCloud account which is signed in on that iPhone? Below, I have included links to some resources that may help you determine if your wife has created an Apple ID:
How to find your Apple ID - Apple Support
Use these steps if you forgot your Apple ID or aren't sure that you have one.
Apple - My Apple ID
If you can't remember your Apple ID, just provide us with some information and we'll find it for you. Then we'll help you reset your password.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
My daughter and I were both on same Apple ID. We are trying to change hers but when we do, it says her email is already associated with an Apple ID but when we try to get the password, it says that it could not be verified. How do we correct this?
Not from your end. Click here and ask the iTunes Store staff for assistance.
(126716) -
It's a Magic Mouse question. I have set this up in Preferences by ticking Swipe between pages with one finger and also Swipe between full-screen apps with two fingers, however when I try to do the latter, the 2 finger swipe will take me from the app that I am on to the dashboard only and not to my other open apps.
I also find that Smart zoom only works with some apps, for instance not with Word docs or email.
How can I correct this please?Just figured out it also does not work with the Mail app.
-
I have a new PC laptop with Windows 7 and Office 2010. I have an Airport Extreme, and installed Bonjour on my laptop. Bonjour "sees" my printer. When I try to print, the printer lights up -- but doesn't print. anyone have an idea? Thanks Gregg
Hi Kelly,
As someone who has to print from my Mac to a networked printer at home all the time, I can certainly understand how frustrating it must be to have that fail to perform as expected. Let's see if we can get you up and running.
I would suggest that you troubleshoot using the steps in this article -
OS X Yosemite: Printing troubleshooting
Start with the section titled Check the network.
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
I can't seem to connect my iPhone 5 to windows 7, it shows up under unspecified in the control panel but when I try to update the drivers it says access denied! Been at this for 3 days now! Tried numerous fixes, any help please?
The iPhone 5 and iOS 6 require iTunes 10.7. Depending on what OS you have for your comptuer, could restrict you.
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista or Windows 7
64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer
250MB of available disk space
Broadband Internet connection to use the iTunes Store
Macintosh System Requirements
Mac computer with an Intel Core processor and 512MB of RAM
OS X version 10.6.8 or later
Safari 4.0.3 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store -
I just purchased the hunger games on blu-ray with digital copy. when I try to download the HD digital copy it gets to about 80% compete then stops with a download error (-50). What is that how do I fix?
Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
how do I open and use this app after I have paid for my subscription? I previously downloaded Primeir Pro CC for the trial and when I try to open the app it says my trial has ended and there is no other option to sign in and use the app?
Remove all current Adobe software. Download Adobe Cleaner Follow instructions.
-
I downladed a game then i bought some gold on the game using a credit card. Now when I try to retrieve the gold it says I have to verify then download it. It will not let me. Any suggestions?
I was receiving the same error message yesterday, which said There was a problem downloading "The Song Name / Album / Artist". The file seems to be corrupted. To redownload the file, choose "Check for Available Downloads" from the Store menu. The file tries to download five times before this error message appears.
I too, tried to find the file and delete it, but it was no where to be found.
So I gave up for that moment and tried again today and I was able to successfully download the file. Amazing how that works!!!
Maybe you are looking for
-
Running a Report in OBIEE 10.1.3.4 using Web Services
Hi , I had a requirement , where I wanted to schedule a run of all reports ,for a particular user using Webservices. I am trying to use JDeveloper 11 ,and trying to call the webservices method for logging into the OBIEE server. But I am stuck , with
-
Home sharing no longer working
Home sharing had been working for months without issue. Apple TV, two different iPhones, iPod touch, iPad and laptop. Suddenly, after last itunes update (?) nothing will connect. Home sharing IS ON and I AM signed in. I made no changes to cause this
-
Need advice on second hard disk configuration/moving folders/...
Hello everyone! I just bought a second internal 250gig hard disk, because my first one was getting full. As far as I heard it is advised to keep the Logic program and the OS on one disk, and to do all recordings and save all projects on a second disk
-
Hi, I am trying to create a wd view layout with multiple groups and ui elements within it. I accidentally clicked on 'deploy and run' before 'save metadata', when there were couple of compile errors in the view. After I did this, the group in which t
-
Combine supported files is not automatically opening and closing source applications?
On my Vista 64 machine, suddenly, the "Combine supported files in Acrobat" has begun malfunctioning. Instead of automatically opening and closing the source application (such as MS Word), Acrobat opens the application and then asks to save a new PDF