I recently purchased photoshop on an email, however when I go on creative cloud, its a different email? Please help

Hello there
I recently purchased photoshop on the internet on an email, however I already have used the photoshop trial on a different adobe account. So now I have purchased adobe photoshop on an adobe account, the adobe account on creative cloud is different, and I cannot change it so therefore I cant download it.
Sorry if this doesnt make sense, and thanks for reading

Why can't you change it?  You should be able to log out and log in with the Adobe ID you bought the subscription for.
-Noel

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