I recently purchased Scan Snap for my Mac OS.X which came with Acrobat XI standard. This does not load on the Mac. Can I switch this for a Mac version?

I recently purchased Scan Snap for my Mac OS.X which came with Acrobat XI standard. This does not load on the Mac. Can I switch this for a Mac version?

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    Op 8 sep. 2014 19:45 schreef "Peru Bob" <[email protected]>:
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    the full discussion <https://forums.adobe.com/message/6711348#6711348>

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    Photoshop Elements:  12 | 11, 10 | 9,8,7
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    Captivate:  8 | 7 | 6 | 5
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    Hi Anni,
    Welcome to  discussions
    Thanks for all the info but I have tried everything and still nothing. I just don't get it.
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    • If those are your correct specs you show your os is extremely behind, missing all the fixes
    the subsequent os updates & security updates offer. If they are incorrect please take a sec, to correct, adding the size of drive & ram would help as well
    If you update make sure to back up your personal files & data see this document on,How to back up and restore your important Mac OS X 10.3 & 10.4 files
    Look at A. Brodys post on how to update properlya. Brody now that 10.4.6 is out lets review..albeit it os 10.4.6 it still applies up to 10.4.10, his is the first post, ( this was the start of the double boot after os update.)
    Apologies if you already know all this I can't not know, prefer err on the side of caution.....
    • Note that your problem sounds different then the original posters problem, he doesn't speak of freezing, you are running a ppc ibook he a Macbook on 10.4.10.
    Please post your own topic & articulate what the "everything" you have tried happens to be, you are more likely to get the help you need, no doubt it must be most
    annoying not to be able to view what you know you can.
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    Eme'~[) / Maria

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