I recently purchased Star Trek into Darkness on Bluray in the UK. When the digital copy with the movie had finished downloading in iTunes, it said processing and then iTunes suddenly stopped working and I had to shut it down. Now I can't see it at all.

Can any one help as the digital copy downloaded but was processing when iTunes froze and then I had to shut it down. I have the latest version and am using iTunes on a windows PC. I would imagine similar problems could arise on download processing if there was a power cut so surely iTunes knows that my ID has redeemed the movie and it will continue now?
Can anyone help?

I forgot to add that when I looked at the store for available downloads it only continued to download the movie extras which is only 69MB of menu items and no movie content.

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my ipod wont work at all..... the screen is blue!

Try:
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Everything I download to iPad via iTunes disappears during "Processing". Restrictions disabled. Tried the Star Trek Into Darkness soundtrack and the Star Trek (2009) film. Same for each. Plenty of space available, the largest newest gen iPad.

I recently purchased the most recent iPad. I bought the one with the most storage available, wifi only. I'm unable to download any iTunes purchases as they just disappear during the "Processing" portion of the download. I've tried this with the Star Trek Into Darkness soundtrack and the Star Trek (2009) film. All files behave the same way. Restrictions are currently not enabled. I can't figure out why it's doing this. Please help?

I have seen this on my iPad but it is usually with synced music. I know I have songs on the iPad but when I start tapping on the various tabs at the bottom of the app, I get the no Music message. Really quite annoying.
If I quit the Music app from the recents tray and restart the music usually shows up - because it's really ther and should show up! Not to be redundant, but did you try doing a spotlight search! Swipe to the right from your first home screen to get to the search feature. Or do you look in Settings>General>Storage>Usage and check to see if music is accounted for in there?
The only other thing that I can think of to try would be to reboot your router and see if that helps. Unplug it for about 30 seconds.

I put in the code to get the digital copy for star trek into darkness, and i clicked download later, but it didn't show up in my movie library like the other movies i did the same thing to, where is my digital copy of star trek?

i put in the code to get the digital copy for star trek into darkness, and i clicked download later, but it didn't show up in my movie library like the other movies i did the same thing to, where is my digital copy of star trek?

Yes, the old album art view is gone, bu you can see the album art for a song that's playing by clicking on the art image and it will open a bigger view.
Everything else in your post is a waste. I'm not going to spend time reading it. If - and I repeat if, you have a question on how to get the best out of the new look iTunes, post it. But don't spend your time in long rambling negative rants.

HT1539 I downloaded my digital copy of Star Trek Into Darkness, but it's HD and I can't play it. I didn't see anything about whether I wanted HD or Standard. How do I get this changed?

I downloaded my digital copy of Star Trek Into Darkness, but it's HD and I can't play it. I didn't see anything about whether I wanted HD or Standard. How do I get this changed?

Check the mute switch on the side above the volume rocker. If the red dot shows, the phone is muted. You'll still be able to play the ringtones to select one.
I find that the switch can be thrown to "mute" by accident when I put my iPhone in my belt holster.

Horizontal Gray Line appearing on my movie (Star Trek Into Darkness)

Hello, I have been looking for a solution to my issue but all I get is references to iMovie and movie impot/export via iMovie.`
http://gyazo.com/b58cb0236664e7aef5f9561ad8761ec4
This is the issue - on Star Trek Into Darkness - a horizontal gray line appears at the bottom and doesn't go away at what ever resolution I put it at.
http://gyazo.com/a27fb2cb9e40c9886b71677fd0443716
Alternatively, this is Star Trek and there is no gray line. I legitamtely purchased both of these movies, both Standard Definition (SD) but somehow, Into Darkness is giving me this gray line.
Solutions?
I've tried updating, restarting, tweaking preferences and so on.
Thanks,
-Trace

Jon, I really don't. The only thoughts on audio desync I may have is VirtualDub
http://www.youtube.com/watch?v=7tqDQNqDoGo
Or Adobe Premiere which is probably a more advanced video and audio editing software, but I've never used either one
Okay. Was concentrating more on finding a problem source that might be affecting both QT based apps (QT Player and iTunes) albeit with different problems. My basic assumption here is that the purchased file was correctly created and not corrupted during both download actions and doesn't really have either a video or audio problem. If true, then it is the players that are causing the playback problems and one point of commonality for both would be the QT structure routines shared by each. Unfortunately, it doesn't explain why each player manifests a different symptom for the same file. Was therefore asking if you were familiar with any known installation issues in this area. Also did not know if indiscriminant re-installation of the structure and/or affected apps would create a problem with the active media library under Windows if such action should become necessary. Did not find any reference to similar problems during a spot chack of movie file reviews and/or reported iTunes/QT problems under Windows OS but was hoping you might have come across something in your own experiences. Looks like this issue is a real mystery...

Stuttering On Demand - Star Trek Into Darkness

Is there a problem with this particular video?
It is stuttering from the beginning every few seconds.
I watched an HD stream on Love Film last night no problem.
BT speed checker shows...
So my line looks OK.
Just tried a Picturebox stream and it's working fine, so this suggests the problem is with the Star Trek feed.
Anyone else having this problem with VOD depsite having a solid line?

I bought the movie and while it waws downloading I had no problem watching the film without interruption. Then next day I tried watching the movie and would get the three country screen, I selected US and then nothing. After a while the screen saver would come on. I rebooted and rebooted again. Still the same thing. So I decided to see if I could watch it on my Iphone. Using the Apple TV remote app I went over to movies selected Star Trek Into Darkness and guess what happened, it played on my TV. Don't know if this will help. Good Luck

Downloaded Star Trek into Darkness but won't copy to iPod

I downloaded the digital copy of the movie, and when I try to copy to iPod it says, "'Star Trek into Darkness' was not copied to the iPod 'Erik' because it cannot be played on this iPod".
What is up with that? I have the 120GB iPod Classic. Does anyone have any ideas as to why iTunes is being mean right now?

Hello MissingMyMind,
Thank you for using Apple Support Communities!
I would download an SD version of the movie, and try to sync that. I am assuming that the version you have is in HD.
From: iTunes 10 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH1706
In iTunes, click iTunes Store (below Store).
Click the Purchased link in the top-right of the Store home page (below Quick Links).
In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re using Album view, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click the Download button to the right of the item.To download all available items, click Download All.
When you go to download the movie in the Movies tab of your purchases, be sure to uncheck the Download HD Version When Available check box to get the SD version, and be syncable to your iPod Classic.
All the very best,
Sterling

Star Trek: Into Darkness Digital Copy Help

I have recently purchased and redeemed a copy of Star Trek: Into Darkness. For some reason, the files download just fine, but when I attempt to play them they open the movie player but the screen stays black and the advancement time does not begin to count up. I have tried pressing play, closing and reopening itunes, redownloading the file, restarting the computer, updating itunes, updating video card drvers, and still nothing happens.
Please help. I'd like to watch this sometime soon!!!

I bought the movie and while it waws downloading I had no problem watching the film without interruption. Then next day I tried watching the movie and would get the three country screen, I selected US and then nothing. After a while the screen saver would come on. I rebooted and rebooted again. Still the same thing. So I decided to see if I could watch it on my Iphone. Using the Apple TV remote app I went over to movies selected Star Trek Into Darkness and guess what happened, it played on my TV. Don't know if this will help. Good Luck

Just bought Star Trek Into Darkness & won't play on my 1st gen Apple TV

I just bought and downloaded Star Trek Into Darkness. Now it won't sync to my 1st generation Apple TV. I went into my Apple TV settings in iTunes and chose Into Darkness to sync. I then click Apply and Sync, but it doesn't sync. It doesn't give me the error triangle saying it won't sync. But it also doesn't give any status bar showing it is syncing.
I tried to select Into Darkness in iTunes and create an Apple TV version, but that option is grayed out. What's going on? Why can't I get this movie onto my Apple TV?

I'm having the same problem. If Apple fixes it, how do we find out it's been fixed?
Actually, is the root of the problem that the 1st generation Apple TV doesn't run a recent enough version of OS X?
This link may suggest so:
http://support.apple.com/kb/ht3209
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Why Star Trek Into Darkness not available for rent on iTunes?

Why Star Trek Into Darkness not available for rent on iTunes?

Because the copyright holder hasn't given Apple permission to make it available for rental.
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http://www.apple.com/support/ipad/assistant/ipad/
iPhone, iPad, iPod Touch: Troubleshooting Touchscreen Response
http://support.apple.com/kb/ts1827
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
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http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
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iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

I am using a Photoshop cs2, and I wonder if it is possible to keep the settings of the guidelines when closing an image, with the actual document ? It would be nice to have the guidelines locked down, I find it than when opening the same or another image,

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I recently purchased Star Trek into Darkness on Bluray in the UK. When the digital copy with the movie had finished downloading in iTunes, it said processing and then iTunes suddenly stopped working and I had to shut it down. Now I can't see it at all.

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