I recently purchased Windows 8 laptop and installed Office 2013. I then installed iTunes. After moving all my music to the new PC, I got iTunes to import it and sync it to my iPod (3rd gen). However, I cannot get iTunes to sync my Outlook Contacts

I recently purchased a Windows 8 laptop and istalled Office 2013. I then installed iTunes. After moving all my music to my new PC I got iTunes to import it, and then synced it to my iPod (3rd gen.) However, I cannot get iTunes to sync my Outlook Calendar or Contacts with my iPod. When I try it crashes Outlook. iTunes continues to try to sync, but when it finishes my Calendar and Contents are empty (ERASED!). I have de-installed and re-installed iTunes (according to Apple's instructions), repaired Office 2013 and Outlook, scanned for viruses (etc), cleaned out temp folders, defragmented, etc., etc., etc. Has anyone seen this before, and does anyone know houw to fix it? (HELP!)

Well, I guess I have to download some other software to make my apple product work. Really great stuff you guys sell. I will never buy another apple product. My Iphone, Ipod and Itunes are junk

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Hey there JeanMontreal,
It sounds like your iPod Nano 3rd generation is not being seen in iTunes when you connect it. I would use the troubleshooting from the following article to help you get that issue resolved:
iPod nano (3rd generation) Troubleshooting Assistant
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Old iPod 3rd gen not showing up in iTunes

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Hey there Miles,
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iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
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Hello robertleearmy,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
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http://support.apple.com/kb/ts1538
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Did you authorize your new computer in iTunes under the Store menu?

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How to uninstall Office 2010 32 bit and install Office 2013 64 bit

Hi Everyone,
I am rather new to SCCM. I have setup a SCCM 2012 SP1 system. I am now trying to setup an Application where it will install Office 2013 64 bit. Everything seemed to go smoothly until I tried testing it. I received an error that I
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While referring to older versions of office I think this link may apply: http://social.technet.microsoft.com/Forums/en-US/f255e17d-4e1f-4231-8a88-d63f41c83c52/how-to-automatcally-uninstall-office-2007-32-bit-for-installation-of-office-2010-64-bit?forum=officesetupdeployprevious
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How does a company install and control licenses - Business
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Overview:
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- Setup Office licenses allowed to the userid
- the new User logs in to their new computer
- in Internet Explorer the user goes to the “Office 365 Portal” site to get their allowed Office 365 installation
- using the Click to Run installation process, Office 365 is installed and running on a new computer is a matter of minutes.
The following links will provide you with more detailed information of where to look and what to do. You may require some additional support from an “expert” .
Free MS training for Office 365 Administration Center / Portal
http://office365support.ca/does-microsoft-have-free-training-for-the-new-office-365/
Excellent resource to get you started administering your business Office 365 licenses.
The first video,
Exploring the Office 365 Administration Center (9:32), describes
how to create new userids, and to assign Office licenses to them. It also very quickly breezes by how to install Office.
The second vidow,
Office 365 Overview for IT Administrators (14:00), quickly walks you
through setting up new company and users.
On basic setup page, step 3 “Set up User Access” provides links to instructions on how to set up new users.
In Service Settings, Downloads, you can control what Office apps the user can download.
Creating Users for the NEW Office 365
http://office365support.ca/creating-cloud-users-for-the-new-office-365/
This page provides more detailed instructions for setting up the new userids and granting them Office 365 licenses
Configuring Desktops for the NEW Office 365
http://office365support.ca/configuring-desktops-for-the-new-office-365/
The following post will document how to setup a Windows 8 desktop for a cloud user for Office 365. I have already installed Windows 8 and created
the local account for my test user. I have logged into the Office 365 portal and had the user change his password. The password for Office 365 and the password for the desktop are the same.
Office 365 for enterprises: A tour for administrators
http://office.microsoft.com/en-us/videos/office-365-for-enterprises-a-tour-for-administrators-HA102654955.aspx
Office 365 for enterprises brings together the online services your business needs. To see how to set up and manage these services, watch these four short videos.
Where did My MSI go - Deployment Video
http://www.microsoft.com/resources/technet/en-us/office/media/video/video.html?cid=otc&from=mscomoffice&VideoID=670e3969-0509-4d3a-a8a6-ffbe526d3e6f&src=v5:endslate:related^play:related_0&from=shareembed-syndication
10 minute comparison of MSI and CTR
Touches on corporate provisioning in”User Based License Model Activation”. Users activate/deactivate, but IT still has control to deprovision the license (starting at about minute 8:15).
Then in this video / article :
http://blogs.technet.com/b/office_resource_kit/archive/2013/03/20/the-new-office-garage-series-identity-activation-data-access.aspx
They again say the companies can still allow userid activation while maintaining control of the licenses through Active Directory
<snip>
Jeremy: So we showed the installation experience for a domain-joined computer where single sign on is enabled and one that is not domain-joined, but installs via the Office 365 portal. In the direct from portal case when you kick off the
installation, you will see a file that looks something like this:
Setup.X86.en-us_O365ProPlusRetail_24*****-45a2-4eeb-b06f-b14****189c8_TX_PR_.exe
In a future episode we'll talk about all of the configurations needed to suppress completely sign-in, first run experiences and user prompts. IT admins have had to deal with these in past releases of Office, but now there are ways to
automatically sign users in to Office 365 installs picking up their domain credentials. I also showed the effects of deleting the user account from the Azure AD store and how it put Yoni's Office into Reduced Functionality Mode (RFM) -
even if Yoni installs Office on his personal devices using his organization's Office software assets, once Yoni leaves the org the IT department can deprovision his personal installs. That keeps software asset management cleaner and IT is in control.
Yoni: Don't forget we also had Mark Russinovich on the show and he explained the security model for online services with Azure AD - in your car. It sounds like they are taking the defense in depth approach to harden the service. And you
made him slum it in your car, Jeremy.
</snip>
Overview of ID, Authentication and Authorization in Office 2013
<snip http://blogs.technet.com/b/office_resource_kit/archive/2013/04/16/new-poster-and-content-roadmaps-about-office-identity-authentication-authorization-and-security.aspx
>
This page has links to 3 posters. The first poster “Identity and Authentication in the Cloud: Office 2013 and Office 365” describes at a high level how to control new user setup in a corporate / small business environment.
</snip>
<snip http://technet.microsoft.com/en-us/library/jj683102.aspx
>
This page also has a link to the same poster online (http://www.microsoft.com/en-us/download/details.aspx?id=38193 has PDF and Visio versions of the chart). As well, it goes into
more detail with information like the following:
… Because Office is a tool that is used by the same individual in two different roles, the new Office offers two identities with which users can log on to Office 2013:
A Microsoft account, which most people use for personal business
An organization ID that is assigned by Microsoft, which most people use when doing work for an organization, such as a business, charity, or school.
The credentials that are used to sign in are recognized as either personal or organizational. That sign-in identity becomes the user's “home realm” and determines which documents the user has access to on SharePoint, SkyDrive, or Office 365 Services for
a specific session. Each unique sign in identity is saved in a most-recently used list so that it is easy to switch between identities without leaving the Office experience.
a personal SkyDrive can be mounted to an organization identity so that personal documents can be accessed at work or school without ever switching identities. Also, when a user authenticates by using an identity, this authentication is valid for all Office
applications, not just the application he or she signed in to.
Two logon types are supported when users sign in to Office 2013, a Microsoft account or an organization ID that is assigned by Microsoft.
Microsoft account (the user’s individual account). This account, formerly known as Windows Live ID, is the credential that users use to authenticate with the Microsoft network and is frequently used for personal or non-business work, such
as volunteer work. To create a Microsoft account, a user provides a user name and password, certain demographic information, and “account proofs,” such as an alternative email address or phone number. For more information about the new Microsoft account, see
What is a Microsoft account?.
An organization ID that is assigned by Microsoft / Office 365 account ID that is assigned by Microsoft. This account is created for business use. An Office 365 account can be one of three types: a pure Office 365 ID, an Active Directory
ID, or an Active Directory Federation Services ID. These are described below:
Office 365 ID. This ID is created when an admin sets up an Office 365 domain and takes the form <user>@<org>.onmicrosoft.com, for example:
[email protected]
Organization ID that is assigned by Microsoft that is validated against a user's Active Directory ID. An organization ID that is assigned by Microsoft and validated against Active Directory as follows:
First, a person who has an [on-premise domain]\<user> account attempts to access organization resources.
Next, the resource requests authentication from the user.
Then, the user types in their organization user name and password.
Finally, that user name and password are validated against the organization AD database, the user is authenticated, and is given access to the requested resource.
An organization ID that is assigned by Microsoft that is validated against a user’s Active Directory Federation Services ID. An organization ID that is assigned by Microsoft and validated against Active Directory Federation Services (ADFS)
as follows:
First, one person who has an org.onmicrosoft.com attempts to access
partner organization resources.
Then, the resource requests authentication from the user.
Next, the user types in their organization user name and password.
Then, that user name and password are validated against the organization AD database.
Finally, that same user name and password are passed to the partner’s federated AD database, the user is authenticated, and is given access to the requested resource.
For on-premises resources, Office 2013 uses the domain\alias user name for authentication. For federated resources, Office 2013 uses the [email protected] user name for authentication.
</snip>
Office 365 Administration / Office 365 Administration Center / Office 365 Portal
http://technet.microsoft.com/en-us/library/jj819272.aspx
This page summarized methods of administering Office 365
User Account Management
http://technet.microsoft.com/en-us/library/jj819300.aspx
Sign-in for Small Business subscriptions
Users receive Windows Azure Active Directory cloud credentials—separate from other desktop or corporate credentials—for signing into Office 365 and other Microsoft cloud services.
Sign-in options for Enterprise, Midsize Business, Kiosk, Academic, and Government subscriptions
Office 365 for Enterprise, Midsize Business, Kiosk, Academic, and Government subscriptions has two systems that can be used for user identities:
Organizational account (cloud identity) Users receive Windows Azure Active Directory cloud credentials—separate from other desktop or corporate credentials—for signing into Office 365 and other Microsoft cloud
services. This is the default identity, and is recommended for small and midsize businesses in order to minimize deployment complexity. Passwords for organizational accounts use the Windows Azure Active Directory
password policy.
Federated account (federated identity) For all subscriptions other than Office 365 Small Business and Office 365 Small Business Premium, in organizations with on-premises Active Directory that use single sign-on
(SSO), users can sign into Office 365 services by using their Active Directory credentials. The corporate Active Directory stores and controls the password policy. For information about SSO, see
Single sign-on roadmap.
The type of identity affects the user experience and user account management options, as well as hardware and software requirements and other deployment considerations.
Custom domains and identity options
When you create a new user, the user’s sign-in name and email address are assigned to the default domain as set in the Office 365 admin center. By default, the Office 365 subscription uses the <company name>.onmicrosoft.com
domain that was created with the Office 365 account. You can add one or more custom domains to Office 365 rather than retaining the
onmicrosoft.com domain, and can assign users to sign in with any of the validated domains. Each user’s assigned domain is the email address that will appear on sent and received email messages.
You can host up to 600 registered Internet domains in Office 365, each represented by a different namespace.
For organizations using single sign-on, all users on a domain must use the same identity system: either cloud identity or federated identity. For example, you could have one group of users that only needs a cloud identity because they don’t access on-premises
systems, and another group of users who use Office 365 and on-premises systems. You would use add two domains to Office 365, such as
contractors.contoso.com and
staff.contoso.com, and only set up SSO for one of them. An entire domain can be converted from cloud identity to federated identity, or from federated identity to cloud identity.
For more information about domains in Office 365, see the
Domains service description.
Creating user accounts
Office 365 provides five ways to create user accounts, some of which are not available for Office 365 Small Business and Office 365 Small Business Premium: Add single User, Bulk upload using *.CSV files, Active Directory Synchronization, Azure Active Directory
Module for powershell, Exchange Simple Migration
Password management
The policies and procedures for password management depend on the identity system.
Cloud identity password management:
When using cloud identities, passwords are automatically generated when the account is created.
For cloud identity password strength requirements, see
Change your password.
To increase security, users must change their passwords when they first access Office 365 services. As a result, before users can access Office 365 services, they must sign into the Office 365 portal, where they are prompted to change their passwords.
Admins can set the password expiration policy. For more information for Enterprise and Midsize subscriptions, see
Set a user’s password expiration policy. For Small Business, see
Change how often passwords expire.
License management
A subscription to Office 365 is made up of a number of licenses to a set of services. An administrator assigns a license to each user for each service that user needs access to. For more information about managing licenses, see
Assign or remove a license in Office 365 Enterprise, or
Assign or remove a license in Office 365 Small Business.
Office 365 for Business FAQ
http://office.microsoft.com/en-us/business/microsoft-office-365-for-business-faq-FX103030232.aspx
Some general questions are answered
Deployment guide for Microsoft Office 2013
http://blogs.msdn.com/b/mssmallbiz/archive/2012/10/22/free-microsoft-ebook-deployment-guide-for-microsoft-office-2013.aspx
Free Download, 147 pg
Table of Contents
Getting help
Volume activation of Office 2013
Plan volume activation of Office 2013
Volume activation methods in Office 2013
Deploy volume activation of Office 2013
Use tools to configure client computers in Office 2013
Customize installations of Office 2013
Customize Setup before installing Office 2013
Configure a silent installation of Office 2013
Create custom configurations of Office 2013
Office Customization Tool (OCT) in Office 2013
Config.xml file in Office 2013
Setup command-line options for Office 2013
Setup properties in Office 2013
Setup architecture overview for Office 2013
Customize the Accessibility Checker for Office 2013
Outlook 2013
Planning overview for Outlook 2013
Choose between Cached Exchange Mode and Online Mode for Outlook 2013
Plan a Cached Exchange Mode deployment in Outlook 2013
Plan feature customizations in Outlook 2013
Choose security and protection settings for Outlook 2013
Configure multiple Exchange accounts for Outlook 2013
Configure Cached Exchange Mode in Outlook 2013
Configure Outlook Anywhere in Outlook 2013
Configure junk e-mail settings in Outlook 2013
Roll out Office 2013
Install Office 2013 from the local installation source
Deploy Office 2013 from a network installation point
Deploy Office 2013 by using Group Policy computer startup scripts
Language in Office 2013
Plan for multi-language deployment of Office 2013
Customize language setup and settings for Office 2013
Add or remove language packs after deployment of Office 2013
Mixed language versions of Office 2013
Companion proofing languages for Office 2013
Language identifiers and OptionState Id values in Office 2013
Security in Office 2013
Security overview for Office 2013
Authentication in Office 2013
Plan for Information Rights Management in Office 2013
Group Policy for Office 2013
Planning for Group Policy in Office 2013

Snipping Tool stopping working after installing Office 2013 Pro (32 bit) on Win 7 Pro 64bit - help?

Have been looking at many forums to fix this:
ran SFC - no errors
rebooted multiple times
all Windows Updates are current
don't want to disable antivirus, as some have suggested
Uploaded a registry fix, which several have suggested - no soap
Note:
all other features of this PC work great - zero issues.
the issue starting right after installing Office 2013 Pro - 32bit. It runs fine.
"Paint" runs fine. "Print Screen" works fine - image goes to clipboard, and I can paste anywhere.
get the standard message everyone posts in forums:
"The Snipping Tool is not working on your computer right now. Restart your computer, and then try again. If the problem persists, contact your system administrator."
Have tried other free third-party tools, and they are cumbersome, and I love the MS Snipping Tool.
Advice? Tips?
Thanks,
Dave
DavidLum

Hi,
Import this key back into the registry, log off and back on to check if it works.
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\AppID\{7F429620-16D1-471E-A81A-114992148034}]
@="wisptis"
"RunAs"="Interactive User"
"LaunchPermission"=hex:01,00,14,80,64,00,00,00,74,00,00,00,14,00,00,00,30,00,\
00,00,02,00,1c,00,01,00,00,00,11,00,14,00,04,00,00,00,01,01,00,00,00,00,00,\
10,00,10,00,00,02,00,34,00,02,00,00,00,00,00,18,00,1f,00,00,00,01,02,00,00,\
00,00,00,05,20,00,00,00,20,02,00,00,00,00,14,00,0b,00,00,00,01,01,00,00,00,\
00,00,01,00,00,00,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,01,02,\
00,00,00,00,00,05,20,00,00,00,20,02,00,00
If problem persists, please refer to another thread discussion with this problem.
http://social.technet.microsoft.com/Forums/windows/en-US/610ecb85-9aea-472c-8590-b835a0982f68/snipping-tool-fails?forum=itprovistaapps
Roger Lu
TechNet Community Support

When i open itunes the warning itunes Library.itl appears with the following message. ..."it cannot be read because it was created by a newer version of itunes. after checking software updates we have the lastest version. What to do?

when i open itunes the warning itunes Library.itl appears with the following message. ..."it cannot be read because it was created by a newer version of itunes. after checking software updates we have the lastest version. What to do?

Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X

I recently purchased Windows 8 laptop and installed Office 2013. I then installed iTunes. After moving all my music to the new PC, I got iTunes to import it and sync it to my iPod (3rd gen). However, I cannot get iTunes to sync my Outlook Contacts

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