I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do?

I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do? I was told by a friend of mine that all i had to do was call apple support and i would be able to re start the secruity answers.

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
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Hi i made my itunes account around 5 years ago and i cannot rember the answers to my security question what can i do

hi i made my itunes account around 5 years ago and i cannot rember the answers to my security question what can i do

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I do not remember the answer to my security questions, what do I do?

I do not remember the answer to my security questions, what do I do because I cannot proceed further into my account without those answered correctly.

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

HT5699 Hi. I forgot the answers of my security questions , what should I do?

Hi. I forgot the answers of my security questions , what should I do?

Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures you will have to contact Apple. See http://support.apple.com/kb/HT5699
You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form.

HT1689 i forget the answers of my security question, what can I do?

i forget the answers of my security question, what can I do?

Did you put a emergency email attached to your account? that is a way you can access it.

HT5787 I forget the answer for my security questions ,, what should I do ?

Hello , I added ituns card 100 .. I try to buy someting from the Appstore but i cant ! they ask for security questions !
I forget the answer for my security questions ,, what should I do ?
thanks

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(88835)

I forget the answers to my security question what can I do?

I can't remember my answers to my security questions what can I do?

See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact

I for got the answers to my security questions, what do i do

i cant remember any of the answers to my security questions because i set this up so long ago. is there a way to reset this?
thanks

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

HT201303 Forgot the answers to my security questions, what should I do?

I forgot the answers to my security questions because I made them so long ago. But now, when I try to buy a movie, apple asks me for my security question answers and I don't know them. How can I 'rewrite' my security answers, so I can finially buy a movie?

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

I have Apple TV. Today I rented a movie to watch on it. It took the money from my itunes account but it will not play. Every time I try to play it flashes error occurred while downloading and to try again later. I have unplugged everything and no luck

I have Apple TV. Today I rented a movie to watch on it. It took my money from my itunes account. It keeps saying that a problem occurred while downloading. It also says to try again later. I have turned off and I have unplugged but nothing works. What do I need to do?

Something like this happened to me, where something went wrong on Apple's end and a movie I rented wouldn't play. I contacted Apple over the phone and they gave me back my money and fixed the problem for future use.

HT201303 i forgot the answer to my security questions what can i do?

I just got a new ihpone and i was trying to buy a ringtone but it didnt let me it asked me for my security questions but i cant really remmeber the answers so i can;'t buy my effin ringtone, so what can i do to reset the questions or know the answers!!

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

Recently i've recovered my iTunes account but the credit i used to have it's gone, how i recover it?

Recently for security reasons i've lost my iTunes account for a while and now i have it back, but the 18.99$ that i used to have are now gone, how can i get back my money for buying apps, music and all that stuff? help please

Hello there, lucozade.
The following Knowledge Base article should provide you with the exact information you need:
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I don't know the answer to my security question what should I do

I need help

How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.

I don't know the answer for my security questions, what can I do ?

I don't know the back up email when I try to reset the questions, because it blocked with •• dots

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

I'm trying to buy something out of the App Store and I forgot my answers to my security questions so I went to reset the security questions and the email address that's saved as a secondary email I no longer use how would I reset my security questions?

I need help trying to figure out how to reset my email address so that I can reset my security questions.

Mslauderdale wrote:
I need help trying to figure out how to reset my email address so that I can reset my security questions.
1) Apple ID: All about Apple ID security questions
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Email Here > Apple Support iTunes Store Contact

I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do?

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