I recently reloaded my CS3 version after I had been experiencing issues, but since then I cannot open Adobe Bridge

My Adobe Bridge will not open, after a reload. The recommended setting was for windows XP Service pack three.

Your download or install of the update may have been corrupt. Visit the Mac App Store and re-download the update or visit http://support.apple.com/kb/DL1726 and download the 10.9.2 update combo and re-install.
If that fails to solve the problem please post back and post a EtreCheck Report which you can locate at:
http://www.etresoft.com/etrecheck

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Had my Nikon D600 recently in for the updated service call. Camera works fine but Photoshop says it cannot open my RAW (NEF) files now? It worked fine before and I have done all my updates.

Had my Nikon D600 recently in for the updated service call. Camera works fine but Photoshop says it cannot open my RAW (NEF) files now? It worked fine before and I have done all my updates.

The only thing I can think of is if you got a replacement D610 as rumored here:
http://nikonrumors.com/2014/01/27/nikon-is-replacing-some-d600-cameras-with-new-d610-model s.aspx/
In that case, you would need the new version of Camera RAW or DNG converter as per Camera Raw plug-in | Supported cameras .
The other thing to check is if the files open in the Nikon native ViewNX software. If they don't it's time to call the service center.

Hello and Thank You for your help!, I recently uninstalled malware from my computer. Since then I cannot open my gmail account and retrieve my email. ail.

I removed the ASK tool bars from my computer and since then I keep being told the cookies is either enabled or disabled. I refreshed Firefox and that solved nothing it just erased somethings that I setup on my desktop. I'm not dump but I'm not that well versed in resolving this issue and I don't want to make matters worse.......please help! And thank you so much! One more thing......I can still retrieve my email using Explorer but chose not to because of the lack of support for XP which is what I have. Again Thank You

Good afternoon and thank you John99!... for the reply and advice to my problem the other day. To give some insite to the issue I presented...the ASK toolbar was somehow downloaded onto my laptop and I not knowing that it was as malware and dangerous to my computer at first I left there. I did not like the fact that it was there and how it seemed to take over my setup. Well I looked into it which was fairly easy and found out what I did about Mindspark...not good! I also discovered while trying to solve the problem after receiving you responseto this problem that JAVA ORACLE can carry the Ask toolbar thru their updates. When OKed an update I found it wanting to add the ASK toolbar. I know that in the past I have not allowed other things that carry the ASK toolbar to download this because I liked what I had already setup. Well some where along the way it got downloaded. Anyway...I tried what you had suggested and nothing has changed. I receive email's thru Exployer and bring up my desktop to get onto Mozilla. This is not working!!! I just want to get onto Firefox, click into gmail and anything else I want and use it!..I can assure you that the one thing I cannot do is get into my gmail. It wants to tell my about my cookies...I have pressed all the right buttons and this is not solving anything at all. I was wandering that if I remove Firefox and download it again will this solve the problem. And will I be able to use all the same information or will I find it telling me that someone else already has that email, password, name, etc. because it did not clear everything when I removed Firefox from my computer? Remember, I'm not an expert on computers so any information you may have or suggestions you can give would be highly appreciated but step by step details are also welcome and needed! Again...Thank You so much, truly! Diana12

Recently I updated to Maverick -- I also updated Numbers, Pages and Keynote. NOW, I cannot open my pages documents. I get a message that I need a newer version of Pages. I have the newest version (5.2). How do I get around this to view my documents?

Recently I updated to Maverick -- I also updated Numbers, Pages and Keynote. NOW, I cannot open my pages documents. I get a message that I need a newer version of Pages. I have the newest version (5.2). How do I get around this to view my documents?

You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Peter

I am running safari 7.0.6 with IOS 10.9.4. after the mac has been asleep and I log on I cannot open safari as it appears to have crashed. the workaround to this is to reboot the IOS and log back in after which safari will open.

I am running safari 7.0.6 with IOS 10.9.4. after the mac has been asleep and I log on I cannot open safari as it appears to have crashed. the workaround to this is to reboot the IOS and log back in after which safari will open. Any ideas on how to resolve this?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

I have just upgraded to the latest version of OSX as invited by Apple. Since then iTunes will not play and my volume controls have stopped working - in Preferences the sound controller is not able to find any input or output devices. What is going on?

I have just upgraded to the latest version of OSX as invited by Apple. Since then iTunes will not play and my volume controls have stopped working - in Preferences the sound controller is not able to find any input or output devices. What is going on?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
There will be no audio output in safe mode. The question to be answered by the test is whether any devices are listed in the Sound preference pane. After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

HT6114 After the latest OS X update (10.9.2) I cannot open Outlook (Office for MAC 2011). Outlook flashes briefly then nothing happens. How can I get Outlook to open?

After the latest OS X update (10.9.2) I cannot open Outlook (Office for MAC 2011). Outlook flashes briefly but does not open. How can I get Outlook to open?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful.

I have a brand new iMac, Yosemite 10.10.1, Java Version 8, Update 25, however, I still get a window when I open Adobe Photoshop CS5, that indicates that I need to install Java SE 6 Runtime. Any suggestions?

I have a brand new iMac, Retina 5K, Yosemite 10.10.1, with Java Version 8, Update 25, however, I still get a window when I open Adobe Photoshop CS5, that indicates that I need to install Java SE 6 Runtime. Any suggestions?

Java should be downloaded directly from Apple:
Java for OS X 2014-001

I just downloaded the trial version of Photoshop CS6. And cannot open adobe eps files ?

I have installed Photoshop CS6 and cannot open adobe eps files? any Ideas

Hi there
When you say that you can't open eps files, are you getting an error message?
Photoshop CS6 has the ability to open both .eps and .ai files. However, opening by going to File > Open... will rasterize the image - meaning that it is no long a vector so you can't scale it up and down without losing quality. To open an .eps or .ai file in Photoshop and maintain its vector capabilities, try the following:
Create a new canvas in Photoshop. Then, go to File > Place...
After selecting your file from the Place dialog box, your image will be placed into your canvas. Resize accordingly, and then hit Enter on your keyboard.
The image you just placed is a Smart Object, meaning that it has retained its vector capabilities and can be resized without losing image quality. If you ever need to rasterized this image, just right click on the layer and select Rasterize Layer.
If you are still having trouble, please post here again so that we can provide additional assistance.
Cheers!
Kendall

Am having all kinds of trouble enabling Home Sharing on Apple TV. Had been working previously, but now I am unable to share files between TV, Ipods and iMac. I have tried restarting all hardware, systems and connections. I recently upgraded modem?

Am having all kinds of trouble enabling Home Sharing on Apple TV 3. Had been working previously, but now I am unable to share files between TV, Ipods and iMac. I have tried restarting all hardware, systems and connections. I recently upgraded modem, would this have an effect on connectivity?

U may need to check the settings on ur PC or Mac.

Version 33, problems when moving tab to new window, then if you open a new tab in that window it doesn't switch to it unless you use Ctrl-Tab?

Version 33, problems when moving tab to new window, then if you open a new tab in that window it doesn't switch to it unless you use Ctrl-Tab.

Type '''about:preferences'''<enter> in the address bar.
Select '''General.''' Look for '''Tabs.'''
Turn on '''When I open a link in a new tab, switch to it immediately'''

TS1277 I recently allowed an iTune update to be downloaded to my PC. SInce then I'm getting a Run time Error "R6034 An application has made an attempt to load the C runtime library incorrectly." THen I cannot run iTunes.

I recently allowed an iTune update to be downloaded to my PC. SInce then I'm getting a Run time Error "R6034 An application has made an attempt to load the C runtime library incorrectly." Then I cannot run iTunes. I tried "fixing" it, "Un-installing and re-installing iTunes. Still getting the same message and not able to run iTunes.

Follow the directions of tt2 in https://discussions.apple.com/thread/5822086 and note to run as admin

Recently installed updated IOS on iphone and ipad, but since then I no neither appears in iTunes; keep reading other support responses about the "devices" button, but I do not see it; running 11.1.5.5

Recently installed updated IOS on iphone and ipad, but since then I no neither appears in iTunes; keep reading other support responses about the "devices" button, but I do not see it; running 11.1.5.5

Hi Gray Don,
Welcome to the Support Communities!
The article below may be able to help you with this. Follow the steps in order, but step 5 resolves the issue in most situations.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
- Judy

TS1286 My screen had a black out and since then, my ipod touch is not getting started. it just shows ' connect ipod to itunes'. Even after doing that, my Itouch doesn't appear anywhere in Itunes. Help !! ??

My screen had a black out and since then, my ipod touch is not getting started. it just shows ' connect ipod to itunes'. Even after doing that, my Itouch doesn't appear anywhere in Itunes. Help !! ??

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I bought an iPhone recently and since then I cannot get my email on my MacPro laptop-need help please

I bought an iPhone recently and since then I cannot get my email on my MacPro laptop…need help please

Good day colletteA11,
If you are having an issue with being unable to receive email on your MacBook Pro, I would suggest that you troubleshoot using the steps in this article -
Mail (Yosemite): If you can’t receive messages
Thanks for using Apple Support Communities.
Safe computing,
Brett L

I recently reloaded my CS3 version after I had been experiencing issues, but since then I cannot open Adobe Bridge

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