I recently rented a movie to watch on my iPhone. But when I went to watch it it said it couldn't load so I deleted it as it wouldn't work. But iTunes have still charged me for the rental! How can I go about making a complaint about this?
Please help! Super mad :(
Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have been charge twice for the same app please help
I have been charge twice for the same app please help, I have look for help but no luck,
Contact iTunes Store Customer Service:
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HT201359 When you have been charged twice for same item, how do you get your money back?
When you have been charged twice for same item, how do you get your money back?
Morning Domangere,
Thanks for using Apple Support Communities.
Following this article refund will be an option.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best of luck,
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Thanks very much!
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Dear Apple community, some purchased songs from iTunes store are not shown in the album, how can I download them?
I already looked through this: http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US
However my itunes does not display the 'library' icon. Some help would be greately appreciated!
Cheers!
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What version of Word on what Mac running what version of OS X?
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HT3702 I Have been charged twice for the song download.
Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.120.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-04:00:41:48.
Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.60.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-02:00:38:24.
I have been charged twice for one album download.
Regards,
Kindly resolve it ASAP.I was charged twice from my credit card. I have not downloaded any apps too. But still i was charged twice. Can someone confirm y was that charge? i do not find the details on my iStore account also.
Thank you for using your HDFC bank CREDIT card ending XXXXfor Rs.60.00 inITUNES.COM at APPLE ITUNES STORE-INR on 2013-06-30:00:38:24. -
I rented the Dark Night Raises yesterday December 22, 2012 It was charge on my Itune card, but I cant not see it on my computer please creidt me the cost of the rental or advise me on How we can resolve this matter.
We are all itunes users just like you. We can do nothing.
What do you mean "I cant not see it on my computer"?
You cannot fond the movie? Where did you look?
Did it download? Have you tried Store>Check for Available downloads.
The movie is there but it won't play?
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