I recently signed up for $10.00 per month and haven't been able to download it why?

I recently signed up for $10.00 per month (Special included Lightroom and Adobe CC) I have continuous tried to download this and I have an Order # but it will not download  Why???

What is "it" exactly? Lightroom? The Creative Cloud management App?

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  • I just bought the cretive cloud. For 20 euros per month, and when I dowloaded Illustrator it tells me that the trial has expired and gives me the option to buy. Why?

    I just bought the creative cloud. For 20 euros per month, and when I downloaded Illustrator it tells me that the trial has expired and gives me the option to buy. Why?

    Hi Florencia33,
    Please check if you are signed into the Creative cloud with the correct email ID under which you have subscribed.
    Please refer to the steps as mentioned in the help document:
    Sign out, Sign in | Creative Cloud Desktop app
    Regards,
    Sheena

  • I recently tried to upgrade my itunes on my dell laptop with 64bit Windows 7 and it stopped working completely. So I tried deleting and installing all over again and haven't been able to reinstall it since. I've tried numerous things i've read in forums

    I recently tried to upgrade my itunes on my dell laptop with 64 bit windows 7. It stopped working so I deleted all files and tried to reinstall and haven't been able to since. I've tried numerous things i've read in forums and nothing seems to work. The installation will not move past the "publishing product information" point. After being stuck there for a while this error message appears:
    An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken="1fc8b 3b9a1e18e3b",process or Architecture="x86"', Please refer to Help and Support for more information. HRESULT: 0x800736FD
    I hope someone is able to help me with this.

    Did you already try what bnoir suggested in this post about error 0x800736FD:
    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 800736FD, or some other number? (If they're another number, what number are you getting?
    This thread might help as well, suggestion provided by bnoir:
    In general, these ones tend to be caused by underlying problems on the PC that can prevent Windows Updates from installing. So my main strategy with them is to try to fix the Windows Update issues. If we can get Windows Updates flowing again, that generally clears up the iTunes install errors +en passant.+
    Head into your Windows Update, and check for any new updates. Do any fail? If so, open your Update History and doubleclick on the failure entries to bring up a small box with alphanumeric error message codes. Are you getting 8000FFFFs? (They often seem to be associated with an iTunes-install 0x800736FD.)
    If you're getting 8000FFFFs, try the following Microsoft document:
    [Windows Update Error 8000FFFF|http://windows.microsoft.com/en-US/windows-vista/Windows-Update-Error- 8000FFFF]
    Head back to Windows Update, and stock up on any updates you're behind on. Once you're completely up to date in that regard, try another iTunes install. Does it go through properly this time?
    Message was edited by: Ingo2711

  • The company I work for has given me an iPhone, but I haven't been able to download any apps. I've created an apple account, it claimed that it had been verified, but everytime I go to download something, it verifies again and claims there's an error.

    The company I work for has given me an iPhone, but I haven't been able to download any apps. I've created an apple ID account, it claimed that it had been verified, but everytime I go to download something, it verifies again and claims there's an error. I've tried this now with 3 different emails, and the message reads: go to the iTunes support page. I've emailed Apple, and they were extremely unhelpful. I was given the most vague responses by Bidyut from the iTunes Store Customer service team. I would just like to be able to use this phone since I'm paying for it.

    It might be helpful if you told us exactly what the error was... If you don't give us specifics, the best you're going to get is vague responses.

  • HT1725 For about three weeks I haven't been able to download any apps, not even the free ones.   My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the expr

    For about three weeks I haven't been able to download any apps, not even the free ones.   My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the express lane website but I still cant find a fix for my problem. If you could help me out that would be superb!!!!

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I have just recieved the error message when trying to enter my AI, and PS.I have been paying for the monthly membership for 3 months and still havent been able to use these softwares. they are already installed it just wont let me acess them anymore?

    i have just recieved  the error meassage when trying to open up both my AI and PS. I have paid the monthly payments for the membership and i have both softwares installed. what can i do to work on them and why are they giving me this error message?

    Sign in, activation, or connection errors | CS5.5 and later
    For anything else you have to be more specific. you have not provided any system information nor told us, what the error message actually is.
    Mylenium

  • I can't update my payment Inof.. Whenever I Put in the new card info it say invalid security code and I haven't been able to download any new apps for two months now

    I can't download any apps on my phone... I've played in and you credit card information and it keeps saying invalid security code

    No this was absolutely of no help what so ever!!!!1I have had this issue before and it was also a nightmare. I don't understand why you have to go thru so much pain until you can talk to a real person. I don't have 48 hours. I use this app to make money. I can't update it, so I can't use it, all because I can't update my info, which is clearly on the Apple side. Not my bank (like they first want to say), not me, I know who I am, but it must be something on apple's side. And to wait 48 hours for an email response to tragic . I can't believe a company with as much assets as Apple can't get a real person to help me sort this out. I had this same problem years ago, and it was the same mess. Whay do I keep doing this? Am I just one of the bovine masses who just have to have an iPhone? Yikes

  • Cannot download Bovada software. After using it for a year or so, it started getting weird, so I trashed it and have not been able to download it since. My security is set for all. It downloads, but then the message comes that it isn't right for this

    Have a three yr old Mac Air and using Yosemite 10.10.1. Have used Bovada Poker software successfully for a long time. But it began to get weird so I trashed it. Now when I download, there is a white icon over the Bovada icon in the app folder and the message "You can’t open the application “BovadaPoker.app” because it is not supported on this type of Mac."
    Bovada doesn't seem to be able to help, although they acknowledge that some Mac users are having this problem. Is it Yosemite? What to do?

    Had the same problem...
    Saw some other (ssh) broblems beind discussed and tried the fix for them and it fixed my "You can’t open the application “BovadaPoker.app” because it is not supported on this type of Mac."
    Try this
    cd /Applications/BovadaPoker.app/Contents/
    sudo chmod g+rx BovadaPoker

  • HT201401 After downloading a song last month, I haven't been able to play any of my music on my phone except for the one new song! Help!

    After downloading a song a little over a month ago I haven't been able to play any of my other songs, why? Please help!

    Here is what you can try,
    Hold both the power and home buttons until the device powers off, may take 10sec. Let go of both as soon as screen goes black.
    Open itunes on your computer and plug in your cable to the computer but NOT the phone.
    Once itunes is open hold down the home button on phone and plug in cable and continue holding home button until you see the connect to iTunes logo on screen. iTunes will give a msg that a device has been detected in recovery mode. Now select restore and do not disconnect until you see your device in iTunes again.
    Set the device up as NEW and see if the issue is still there.

  • I signed up for 20 bucks a month to use photoshop and only got one day of use.  Where does that get

    I signed up for 20 bucks a month and only got one day of use of Photoshop.  Where does that get off?

    What error are you receiving?  Do you have a subscription to Photoshop CS6?

  • Haven't been able to make/receive calls or texts for a month

    I've had no service on my phone for a month now and haven't been able to make or receive calls or texts. I've had my phone (iphone 4) for almost a year now, one day it was fine, the next it wasn't. It literally just happened over night. My sim card works fine in other phones so i know thats not the problem.
    After an endless amount of phone calls to O2 and no solution to the problem, I've now been told that my phone isn't reading the sim card properly and my phone needs to be sent to Apple. I'd take it to a store but the nearest one is 45 miles away and I don't drive so it's not very easy to get to. Also, as i bought it from a different website and not from an apple store and don't have any proof of purchase or warranty, would they still be able to fix it for me?
    I recently went to Spain and while I was there my phone worked perfectly and I could call and text as usual, but as soon as I got back to the UK it stopped working again which suggests to me that it's nothing to do with my phone, as it was able to read the sim card fine in another country. Would I achieve anything by getting it unlocked and changing to another network?
    Has anybody encountered anything like this before or have any solutions to the problem? After a month of this i'm at my wits end!!

    Thanks for the reply. I bought the phone on november the 1st 2011 and it has worked perfectly until the end of last month when it started saying 'no service', and no this didn't occur during an update or restore. I don't make many calls or send texts a lot so I don't know when exactly when it did happen but I know it was working on september the 28th and it wasn't on september the 30th, I didnt update, restore or anything. When I bought it, (cant remember exactly where i bought it but it was an online shop), it was sold as being on the O2 network.
    I contacted the network and they said they could unlock it, so maybe i'll try it on the Orange network instead as I managed to use that without any problems in Spain.
    Thank you for the answer to my other questions as well.

  • Haven't been able to update podcasts for weeks.  Reinstalled but still no joy.  Any help?

    I haven't been able to download a podcast for about 4 weeks now.  I have reset the phone and deleted then reinstalled the app but no joy.  Does anyone know how to get it going again.  This problem is happening with all podcasts not just some

    I haven't been able to download a podcast for about 4 weeks now.  I have reset the phone and deleted then reinstalled the app but no joy.  Does anyone know how to get it going again.  This problem is happening with all podcasts not just some

  • HT4059 I store drawings on IBooks for use in the field. Is there a maximum storage amount ? I have not been able to download additional drawings lately.

    I store drawings in I books for use in the field, which comes in very handy. Lately I haven't been able to download anymore drawings or PDF's to IBooks. Is there a storage limit?

    I have done this on numerous occasions but I think that my Iphone has a defect. After many tries, reinstalls, deletion of content, changing content to be stored on external hard drive, deleting itunes and cleaning computer I managed to get all of the songs on and things seemed okay for a while.
    The problem returned about a week ago after downloading a new album from Itunes. I now have 12.5k of songs leaving 10gb spare on Iphone which should be more than enough room to operate properly. Last night it seemed to be dowloading ok (after doing all of the above again for the umpteenth time) this morning it revealed that it had just synched 2.5k of songs and 18gb of "other" on the contents bar. it wont synch now as it says its over capacity. So the 18gb of "other" would probably be corrupted data that means it must corrupt each song as it tries to synch it.
    The 2.5k of songs it did synch are working on the Iphone as is every song in the library on Itunes. I did completely delete the new album I bought and redownloaded it from the store then tried to synch just that album and it worked fine.
    Just about time to dump apple I think!

  • I recently signed up for a one month trial of adobe pro.  I logged in.  I cannot convert a single page of PDF file to word or Excel with this trial.  I just get the request to sign up for a year.  What good is the trial if I can't try it?

    I recently signed up for a one month trial of adobe pro.  I logged in.  I cannot convert a single page of PDF file to word or Excel with this trial.  I just get the request to sign up for a year.  What good is the trial if I can't try it?

    Hey vcomfort6,
    Please ensure that you are using Adobe Acrobat and not Reader to convert PDF file to word or excel.
    Could you tell me whether it is a scanned document? Does this happen with all PDFs or any specific one?
    Do you get any error message? What exactly happens when you try doing the same?
    Hope to hear from you.
    Regards,
    Anubha

  • I recently signed up for iTunes Match.  It works well on my iPad2 but not my iPhone4S.  A while ago my music did show up but it was grayed out.  Now I don't see anything.  I've tried everything I can think of.  I'm running the latest operating system

    I recently signed up for iTunes Match.  It works well on my iPad2 but not my iPhone 4S.  A while ago my music did show up on my phone but much of it was grayed out.  Now I don't see anything on my iPhone.  I've tried everything I can think of.  I'm running the latest operating system and software

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