I recently took my 27 in i mac to peach mac for service for a flashing green screen. They said it was not a hardware issue but a software issue and want to charge me 99.00 to re-install it. WiIll mac come out with a patch for OS x for this?
I recently took my 27 in I Mac to Peach Mac for service for a flashing green screen. It comes up when I log in. They said it was not a hardware issue but a software issue and want to charge me 99.00 to re-install it. WiIll mac come out with a patch for OS x for this? Is this worth it?
Having a similar issue with my MacBook Pro w/Retina 2012.
I did the reinstall my self and incrementally did the updates by downloading them from Apple's website instead of using the App Store.
I found that the problem occured after updating to OS X 10.9.3.
The issue is in a 4k resolution update for mirroring displays. Not that you should be doing that from an iMac but your packaged update may have been similar even though the update was meant for 2013 MacBook Pro's.
You can try reseting the Nvram chip during boot up by pressing "Option + P + R" keys. You may have to do this after entering your password to log in if you have that set up on your computer. However this only works on certain models of Mac hardware and may not do anything at all.
After you get your second opinion from Apple, if they again confirm it's a software issue, then you should reinstall OS X Mavericks and download updates from the website instead of the app store. This way you control your updates. You will find the OS X 10.9.2 update as well as a seperate security update prior to the released update of the dreaded OS X 10.9.3
Again if you don't want the issue to occur again, then hold off on updating to OS X 10.9.3, but be cautioned that you do so at the risk of leaving your computer less secured even though it will seem to run better.
Similar Messages
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How to install once NEW update comes out with NFS disc?
I really want to go the UPDATE way and helped someone do this the other day and they did lose ADMIN privileges however, the fix for 10.5 DID work (where you use the install disc and chose repair password), but I do not want to lose my many email accounts as well as any functionality AND of course, Pro Tools/Logic.
So, let's say this new 10.5.01b DOES come out soon, how would one use the LEOPARD disc then the new UPDATE?
ThanksYou will have to be running Leopard to get any Leopard updates.
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how can i purchase a macbook air in Nigeria? apple has no shop in the entire country and independent dealers charge ridiculously sometimes more than double the prices of mac products without guarantee of getting it with required specifications. its sad cos Nigeria has a very large apple market plus phones and most recently ipads especially. its been frustrating trying to get a macbook, even have to wait for when someone will travel out of the country, then you send the person(thats if you have the money at that time). Please somebody help inform apple maybe they can do something about this, its really disappointing.
This is a user-to-user technical support forum. You're not addressing Apple here. Use the apporpriate link on fhe Feedback page to let Apple know how you feel:
http://www.apple.com/feedback -
Had to get new hard disk for my macbook. After installing snow leopard on new HD the computer only connects to free wifi at certain places and not others. Took it to genius bar (of course it worked find there!) they said it was fine. But problem persist.
Hi there ricalimo,
I would recommend taking a look at the troubleshooting steps in the article below. If the issue is location specific, than you may want to save the article so you can perform troubleshooting when you are experiencing trouble.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
-Griff W. -
My ipod 60gb classic is showing as fully charged until I connect it to my pc when it comes up with the error message, 'please wait very low battery' and the little wheel goes round and nothing happens, can anyone explain why this is and what i can do?
I have worked my way through the assistant and nothing works. I have tried connecting in disc mode but although the screen on the ipod is showing that the device is charged and that it is in disc mode as soon as I connect it to the computer it comes up with the error message 'please wait very low battery' and stays like that until I disconnect when it appears to be OK again. I have tried on both pc and mac.
BTW the ipod is an ipod video not classic if that makes any difference.
Thanks -
I went to back up my iPhone4 and it said there was an update. So I clicked on 'update and backup' (or something close to that.) It took FOREVER...way longer than usual. When it was done, it showed the power cord w/an arrow to iTunes. ***??? I restarted my computer and tried the whole process again and still...the power cord with an arrow to iTunes. And I know this means I have to go to Apple and get another phone and will lose anything that wasn't backed up. Anyone else have this happen or have a solution so I don't have to do a restore???
Reboot your computer.
Disable your antivirus and firewall.
Connect the phone to a USB port directly on your computer, not to a hub. If your computer is not a laptop and has ports on both front and back use a port on the back.
If iTunes does not recognize the phone when you connect it see: http://support.apple.com/kb/HT1808
If it STILL doesn't work open a command window and type:
netsh winsock reset
Then try again. (It seems that a recent Microsoft Windows update may have corrupted network settings; this restores them to the factory default).
BTW, was there an error number associated with the failed update? -
MacBook 2008 wifi suddenly stopped working and says no wifi hardware. Took it to an apple shop, they said it could be the airport card but wouldn't do anymore then that.
Any help on how to fix this? How do I know if it is the airport card or not?
is there anything else I can try first?
thanksIf the technician at the shop is competent, he has given you a diagnosis that should have identified the problem. You could run the Apple Hardware Test to verify the findings:
https://support.apple.com/en-us/HT201257
Note the Apple Hardware Test is not definitive.
Go to the iFixit.com and Powerbookmedic.com web sites. They have parts and installation instructions. To install an Airport card is fairly easy.
Ciao. -
Attempted to update iTunes on January 23rd and it appeared to install properly. When I tried to open iTunes on January 24th, it would not open and gave me an error message that said "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)" I then tried to reintall iTunes and it again appeared to install properly but when it attempted to open, I was given the same error message.
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP,head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever -
I have Adobe Elements 9 and I used to be able to export HD 1080p videos with no issue. But recently, when I export using H.264 MPEG or MPEG 2, which I normally used, the high resolution videos come out very choppy. How can i fix this?
mr
Are you running the 9.0.1 Update of the program and on what computer operating system is it running?
Is your video card/graphics card driver up to date according to the manufacturer of the card?
Is your computer optimized, including maintenance of pile ups of preview files, conformed audio files, and conformed video files?
Do you have the latest version of QuickTime installed on your computer with Premiere Elements 9.0/9.0.1?
What are your project settings and what are the properties of your source media? When you say that "used to be able to export...." is that on the same computer, same brand/model/settings for the camera recording the video now in use, same Premiere Elements 9.0/9.0.1?
Where player are you using for the playback of these exports?
Please give us more details on the size of the projects (then and now) as well as details of the customized export settings in your Share/Computer/ route. Premiere Elements 9.0/9.0.1 is only a 32 bit application running in 32 bit or 64 bit system. Not sure if computer resources might be taxed more so now than before.
More later.
ATR -
I have a late 2013 Macbook pro with retina display running OS X (Mavericks) my siteadvisor had recently grayed out and was not protecting against sites so I uninstalled my acfee internet security suite (provided by Cox with my account) and the siteadvisor altogether. I then reinstalled the Mcafee internet security and went to download the siteadvisor website. Once I went to download the siteadvisor installer stops and says "A newer version of SiteAdvisor is already installed on your Mac." How do I get my siteadvisor installed and back working again.
The download, if you mean this one :
https://sadownload.mcafee.com/products/SA/mac/website/McAfeeSiteAdvisor.dmg
includes the plugin, as well as other software. -
What is difference between I-mesage and Text Message, some timeI want to send I-message and but I send text and it's charge to me.
Thanks Wj,
another question, how I got to know, my I-message is activated, I put as ON, but I am not getting mesage it's activated, there is link showing to me, learn more abount I-message. do it will take time? please advise how I can activate my I-message. Please advise. -
my ipad is having trouble with my music... i had recently gotten a new one when i signed into my icloud the music that i had on the orignal one was not there.... some songs were in fact there but not clickable ( it was there only gray)... i was looking for help on how to get the music on the ipad
my ipad is having trouble with my music... i had recently gotten a new one when i signed into my icloud the music that i had on the orignal one was not there.... some songs were in fact there but not clickable ( it was there only gray)... i was looking for help on how to get the music on the ipad
-
Cannot install ITunes--Mesage is "Apple Application Support was not found. Apple application Support is required to run ITunes Helper. Please uninstall ITunes, then install ITunes again. Error 2 (Windows Error 2)
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Trying to install iTunes on Windows 8.1. Apple Application Support was not found. Error 2. Uniinstall iTunes and try again, does not work. Is there a fix?
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
When I try to run iTunes I receive the following error message: "Apple Application Support was not found. Apple Application Support is required to run iTunes helper. Please unistall iTunes, then install iTunes again". I have done this twice and continue to get the error message. What now?
Hi texasslagle,
It sounds like you are having issues installing iTunes on your Windows 7 PC, a frustrating situation I am sure.
There is an article that you may want to use to try to complete your install here -
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Thanks for using Apple Support Communities.
Best,
Brett L
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