I recently uninstalled firefox.Then I tried installing it.It keeps telling me because of a recent uninstall I must restart my computer.This keeps happening and no matter how many times I reboot I get the same message and won't let me install firefox.
running xp on a dell inspiron 4600.Never had this trouble before.Trying to upgrade from 3.5.1 to 3.6.10
See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:<br />
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)
C:\Program Files\Mozilla Firefox\updates
Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.<br />
Don't remove personal data when uninstalling.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
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how many times can you restore from the same backup?
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When I try to download, I get a message that says that my computer must be rebooted to finish uninstalling a previous version of Firefox. After rebooting and going through the process again, the Install Wizard gives me the same message. I get the same message every time. What do I do?
Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup -
Itunes won't recognize my password and every time I change I get the same message
itunes won't recognize my password when ipod is connected and every time I change it I get the same message.
Have you restarted your computer? iTunes updated?
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See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:<br />
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)
C:\Program Files\Mozilla Firefox\updates
Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.<br />
Don't remove personal data when uninstalling.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue. -
Been like this for months never get an email but I get emails from apple it just not these types of information ones
Check your junk mailbox.
You haven't described the process you went through to attempt to change the security info. Below I have provided the usual method. If you didn't try this way, give it a try:
If you can't remember the answers to the security questions, then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer. -
I do not have an Apple computer, I have had Itunes previously but had not used it for some time, I have Itunes gift cards but can not get ,on to use them. I have tried to download Itunes again but the following keeps poping up, "The Itunes library is locked on a locked disc, oryou do not have write permission for this file." How can I overcome this?
To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file. Once the file was deleted I was able to open iTunes without difficulty. Note that I am running Windows 8. Hope this helps!
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Perhaps you need a faster internet connection or an update to Java on your computer.
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Missing "7-Zip File"
Hello,
I haven't been able to update Firefox since 10.01 or 10.02 because every time I try I get the same message the "7-ZIP File" is missing. Then the update fails. I've submitted this problem to Mozilla Firefox and, got an immediate reply of " they are researching your problem".
Well, you can tell how long that has been. Is there anything I can do, or any where I can go to get the file I need?
Any constructive help would be very much appreciated! I'm not sure If I'll ever be able to find where this is located. But I do appreciate help just the same.It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.<br />
Disable your anti-virus software temporarily to see if that makes installing work.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 11.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
have also tried to reinstall older version of firefox and get same message
i have been trying to figure out how to fix this same issue as well for the past 2 hours or so. it is very upsetting that you can't even uninstall it try to redo it all or just use the old version. everything seemed to be ok untill i got to the set up part of the process that is when i kept getting the same message: ''your computer must be restarted to complete a previous upgrade of firefox. do you want to reboot now" and to no avail. please help. i really enjoyed my firefox/mozilla. now i can't even use it i have to go back to internet explorer for now...........
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Doublechecking. Have you also tried the following user tip?
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