I recently update my iphone 5 and had lots of problems. Apple support helped but now I see that none of my music is downloaded. Do I have to download each song/playlist individually?
I recently update my iphone 5 and had lots of problems. Apple support helped but now I see that none of my music is downloaded. Do I have to download each song/playlist individually?
Updated the phone to IOS 7.1.1 but there was a problem with my computer. Everything was removed from the phone but I couldn't get it back without help. The tech helped me and everything is fine now except the music. I did sync it and backed it up but wonder if I should restore backup. I'm a little nervous to try that, what do you think.
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I was able to text my friend to her number but now that I have updated my iPhone it shows that it's an iMessage when I text her to the same number, I know that with iMessages you have to turn on your Internet but I'm texting her to her same number so it shouldn't be an iMessage. Can someone please help?
Hi rennekamp3,
If your machine currentlty won't boot past a grey Apple screen, you may find the following article helpful:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
Note: If you get to the portion on starting from the Install Disks or performing an Archive/Erase & Install, you'll notice this article has not yet been updated for the more recent operating systems. In that case, you may want to refer to the following article:
OS X: About OS X Recovery
http://support.apple.com/kb/ht4718
Regards,
- Brenden -
i recently updated my iphone and lost all my media as my computer did not have enough memory to restore and an error occured. How do i get them back.
Media and contacts are NOT part of the iPhone backup. Media should already be in your iTunes library and contacts should be in whatever address book or cloud service you were syncing them to. Just re-sync them to the phone.
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I recently updated my OS to OS X. I had to update my word and powerpoint etc... to 2011 version, but now when I want to open a .doc file made in word 2003 it removes all the text in it! I did not back anything up! All my mums work is on there for her job and now she cant use it! I need help fast!
If you updated from 2003 that must be on a Windows machine, can you recover them from there?
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I recently update my iphone and now is not allowing me to access my contacts, emails etc. When I try to switch it on it has an itunes symbol on the front with the usb plug and an arrow. What do I do to get my contacts etc back and make phone calls?
To be more clear:
Was you phone hacked/jailbroken BEFORE you hooked it up? -
I recently updated my itunes and for a few days it worked fine. Now when I click on my desktop icon for itunes I'm getting a message box that says "The file "itunes library .itl" cannot be read because it was created by a newer version of itunes. Any help on how to open my itunes?
Tell us some version numbers please, of your Mac OS versions and iTunes versions on both computers (two eMacs yes?).
dlrobinson49 wrote:
I guess I must have had a newer version ofiTunes on my defunt eMac....
That is a pretty good guess.Try updating the second eMac's iTunes to at least the version that was on the first. -
I just updated my Iphone 3GS from 4.3.3 to 6.1. Now is says that my SIM Card is not supported by my carrier. I called Rogers and he says to restore my phone. But I can't get there is it won't recognize my phone. Help!
Insert a SIM from a supported carrier.
Where did the phone come from, it sounds like the device has been hacked or jailbroken to be unlocked and updating has re locked to the original carrier. It is also possible that the SIM simply needs to be reseated or replaced. -
After my last update mu iphone and ipad has an deleted apple id, but my itunes have the new on and I cannot change it on my devices. Any help would be appreciated.
If it's an old account which you'd updated with a new email address then try logging out of it on the iPad (and iPhone) by tapping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on the iPad (and iPhone). If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.
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I lost my iPhone. I took my wife's old iPhone and had my phone number changed to it but my iTunes only recognizes it as her phone and won't let me sync my account. Help?
Do you mean when you say its locked to another carrier other then the one im using, that maybe my insurance sent me an iphone thats for a different network for example orange and not mine which is o2?
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i updated my iphone 3gs to ios 5.0.1 from ios 4 , now its saying that sim is not activated but the sim is still inside
PLSS HELP ME OUT !!!!Sounds like your phone was hacked to work with any network. Doing the update re-locked it to the original carrier. All you can do now is contact the carrier it is locked to to see if they have an unlocking policy. Note that if it's AT&T they do not offer unlocking. otherwise find an un-activated sim for the original carrier and you can use it as an iPod.
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My iphone 5 has 7GB, went to apple store the guy said my backup that I was restoring from was corrupted so I have to restore it as a new phone wondering that if I do this and it does not work, will iTunes have my old backup saved?
Yes, if you have been backing up on a regular basis.
If this is your first time backing up, then no.
you can check edit - preference - backup - see what is listed -
i recently lost my iphone4 and erased all my data, then i found it... how do i get my data back
Your data should be on your computer.
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Can any one help me.
I'm having an continued issue with my phone/ipad 2 and updating it.
I've tried (unsuccessfully) 7 or 8 times to update my iphone 4s with the latest update (iOS 6.1.2) but it gets 30 minutes in to the update and then an error message comes up (error 9006) and it gives me no option but to click ok and it.
I've tried using different USB cables, different ports in my laptop, even uninstalling I Tunes and reinstalling and starting again - nothing seems to work.
I've contacted my network provider who's referred me to Apple but they are closed (I'll try again during business hours).
I'm updating it on my laptop using an internet dongle (as i dont have WIFI - All updates have been done like this and i've never had a problem before) and I have windows 7 software..
Is there anyone who's encountered the same issue?
Any suggestions would be greatly appriciated?Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
pls help me how to start of ma iphone 3g , as i updated it to ios 6.1.2
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, because it appears that it was not officially unlocked. -
Updated my iPad and iPhone last fri. Since then, can't open iBooks on either device. HELP PLEASE!!
Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank. Be patient, the device will power ON again in the normal way. It is app and data safe!]
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