I recently update to 8.2 and now I am unable to connect to my home Wi-Fi. Solutions?

Start with the simple things. Reboot your router by removing all power for 15-30 seconds. Then, as Knells suggests, reset the phone by holding the HOME and SLEEP buttons at the same time until an Apple logo appears. Plan C is Settings/General/Reset - Reset Network Settings. None of these will cause data loss, but the last one will erase your WiFi passwords.

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I recently updated my apple tv and now you wifi will not connect all other devices in the room are connected to wifi

i recently updated my apple tv to 5.1 now the wifi will not connect all other evices in the house are working fine, any help out there

Go to your ipod touch wireless settings chose your network and right beside there is button looks like ">" click on that check the dhcp what IP are you getting? do you get any ip? if you do your ipod touch should work with wireless no problem. Also, you may have to enter wep key again. After that it shou,d save your device

I recently updated my iphone software and now I can't upload photos from iphone to mac computer. Help please.

I recently updated my iphone software and now I can't upload photos from iphone to mac computer. Help please.

The following link has 2 methods for importing photos to a Mac (not counting Photo Stream). Are you using iPhoto or Image Capture? If you follow the steps in the link for that method, what exactly happens that doesn't allow the upload? iOS: Import personal photos and videos from iOS devices to your computer

HT3842 I updated iTunes to 11 and now I am unable to delete anything!! Very annoyed and I hate iTunes updates anymore. It shows a cloud with an arrow for me to download and I dont want to download the items..I already have them! How can I delete this garb

I updated iTunes to 11 and now I am unable to delete anything!! Very annoyed and I hate iTunes updates anymore. It shows a cloud with an arrow for me to download and I dont want to download the items..I already have them! How can I delete this garbage??

I have the same problem. It's showing old podcasts that are available for download and I already watched and I don't want to see them again and I don't want them listed in my iTunes. This latest upgrade is a piece of junk so far. It destroyed my itunes podcast listing on my Windows Machine. I have no intentions of upgrading to iOS7 or my Mac until I hear that things are fixed.

I updated Adobe flash player and now i'm unable to open Opera and I have to use the power button to shut down the computer?

I updated Adobe flash player and now i'm unable to open Opera and I have to use the power button to shut the computer down.
How do you delete programs?
thanks

If Flash Player is indeed the problem I would suggest using the Adobe Uninstaller.
Have you tried using a different browser such as Chrome, Firefox or Safari to see if they have a problem with Flash?

I have an iPhone 4s, and I reset the content and setting. It turned on, I chose English, Australia, and now, I am unable to connect/activate my iPhone through Wi-Fi, and for an unknown reason, it will not allow me to use cellular data or iTunes.

I have an iPhone 4s, and I reset the content and setting. It turned on, I chose English, Australia, and now, I am unable to connect/activate my iPhone through Wi-Fi, and for an unknown reason, it will not allow me to use cellular data or iTunes. I'm not sure of what to do. It's quite frustrating, and all I need is advice, and help. I would much appreciate it. Thank-you.

In order to download to your phone over the air, you need to be connected to WiFi.
It's possible the Internet connection through Verizon is not stable enough for the downlaod to begin (it is a very large download).
You might want to head over to Starbucks with your laptop for the afternoon and see if you can download it over their WiFi.

I moved to ios 8 and now I am unable to connect to my office network

I moved to ios 8 and now I am unable to connect to my office network (WPA2- Enterprise), I was able to connect using ios 7 without any problems, now it says my user id / p/w is incorrect which is not right since I am using the same to connect my laptop. Please suggest

That happens sometimes.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

Firefox performed an automatic update on my machine and now my firefox will not connect to the internet

today firefox performed an unexpected update and now it doesn't work (connect to the internet)

See --> [https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox Cannot connect after upgrading Firefox]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

I recently updated the itunes software and now my iphone wont detect the sim card! what do i do?

I recently got my iphone unlocked because i wanted to change my carrier. today when i connected my iphone to the itunes it started updating the software! all my previous data was erased and now it wont detect the sim card! what do i do?

Updating iTunes has nothing to do with an iDevice going into recovery mode.
If the device is in recovery mode, restore it via iTunes on a computer.

HT4972 i just recently updated to IOS 6 and now between my wifes Iphone and my sons ipod messaging and or texting and facetime is jacked what went wrong. Please help

Help I just downloaded the most recent IOS 6 update and now messaging and facetime between wifes phone and sons ipod is very messed up. We were able to fix texting by shutting off Imessaging but still have issues with facetime just keeps saying the person is busy? any help would be great

Are you using the same Apple id for your devices? It might be the same Apple id. You can check by going to settings > FaceTime and it will say apple id. If it is the same log in into a diffrent account all of them. If that doesn't work Please reply to me and I will try my best to help you.

I have recently updated my MacBook Pro and now it crashes once my Desk Top completely loads

Has anyone had a similar problem after loading the latest operating updates?
After switching on the MacBook Pro and entering my password, all goes well until my desktop and icons load. Once this happens it switches itself off.
SOlutions Inc have backed up everything for me, reloaded the older version and all is fine. Then once they try and upload the latest version the whole issue starts again!! This is starting to cost me money!
The Genius Bar at Brighton can't get me in until Sunday 19th April, can anyone help with this issue? I am a novice so any ideas need to be pretty straight forward.
Many thanks
Bonsai Bill

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
        Part 1 of 8 done at … sec
        Part 8 of 8 done at … sec
        The test results are on the Clipboard.
        Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

HT2479 I recently updated the iMovie app and now all my events are missing from the event library, although they seem to be on the external hard drive...how do I restore all the clips (I have begun to edit the clips down) I am a recent PC convert, thanks

I just updated the imovie app and all the clips from the event library are now missing, although they seem to be on the external hard drive...I am a new mac user, so please help...thanks...

I just updated the imovie app and all the clips from the event library are now missing, although they seem to be on the external hard drive...I am a new mac user, so please help...thanks...

Itunes recently updated on my PC and now it will not recognize my iPhone. How do I get it to recognize so I can sync?

I updated iTunes this morning and afterwards I went to sync my iPhone and iTunes will not recognize the iPhone. The computer will, but iTunes will not. How do I get iTunes to recognize the iPhone so I can sync. I do have the phone connected to the computer with the cable.

http://support.apple.com/kb/TS1538
Going to venture a guess your Apple Mobile Device service isn't started.

Downloaded the new iPhone update for my 4s and now I get the the "connect to iTunes" image. When I do, it says it needs to restore factory settings. Help! What do I do?

I downloaded the new IOS software update today and now my 4s is stuck on the "connect to iTunes" icon on the screen. When I connect it, it says my cell needs to be restored to factory settings. I don't want to lose everything. Help please! I saw someone else had this problem so hopefully there's already a solution. Thank you.

They will be gone from the iphone, but you should be syning all contacts to your computer regularly and should be importing all pics to your computer regularly, particularly before any update.
Have you failed to do this?

TS1398 I just restored my ipod because the 'other' section was taking up about half of the space on my ipod and now I am unable to connect to the my wifi and I was able to before restoring the ipod.

My wifi isnt letting me connect to it and i have no idea why. It was working just fine before i restored my ipod

If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then
Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I recently update to 8.2 and now I am unable to connect to my home Wi-Fi. Solutions?

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