I recently updated a friends iPhone 3 to I cloud , however some contacts have disappeared. These seem to be the ones that were added onto her phone and not her sim. As I have done a sim import. This is the first time she has ever done a back up and sync.

This information will explain it:
http://support.apple.com/kb/HT1495
Hope this helps

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I have a new Macbook Air and for the last few days the fan had run continuously, this is the first time it has ever run, and now it won't stop, the fan starts up as soon as I turn it on. The computer is not hot.Any ideas on how I can fix this please ?

I have a new Macbook Air, 6 months old, and for the last few days the fan had run continuously, this is the first time it has ever run, and now it won't stop, the fan starts up as soon as I turn it on and the computer seems to running more slowy.The computer is not hot but I am worried it may burn out,.Any ideas on how I can fix this please ?

Hello dwb,
Here is the screen shot, just the top half, there are another 10 pages, but I guess this should enough for you to have an idea of waht is going on, bit small I am afraid. No, I don't have any apps setup to run when I open my computer, the kernel, varies between 290 and 305 per cent ish.
Would that PRAM thing help ? I think it may be the computer itself, well something inside, as this the first time that the fan has ever started running since I have this computer, even when I have 3 or 4 apps running.
Thank you again for your advice,
Regard,
Beauty of Bath

Recently I downloaded photos from an sd card. When the download was complete all photos were loaded in a random fashion completely out of order.This is the first time it has ever happened this way. downloaded same card to iPhoto and all photos were in ord

Recently I downloaded photos from an sd card. When the download was complete all photos were loaded in a random fashion completely out of order.This is the first time it has ever happened this way. downloaded same card to iPhoto and all photos were in order. Help needed. Am working on a job that needs immediate attention and HDR images out of order are impossible to deal with.

Thanks for your help. The out of numerical order comes before the actual import begins. It happens when first uploaded to Lightroom and prior selection of of photos to imported to the catalog.

Hi all. I recently restore my old iphone 5 on my new 6. I'm having problems with bluetooth devices. The ones that were already paired with the old one are not showing in the list, and most of them(not all) are not working or pairing. I already restod

Hi all. I recently restore my old iphone 5 on my new 6. I'm having problems with bluetooth devices. The ones that were already paired with the old one are not showing in the list, and most of them(not all) are not working or pairing. I already restored network settings to no avail. Any ideas?

What's more, they don't even show on the bluetooth devices list..

I have my boyfriend's apple ID and password, how do I check what apps he has on his phone? ( not all the apps that he had downloaded, but the ones that are actually on his phone). And How can I remotely download apps to his phone if I have his ID

I have my boyfriend's apple ID and password, how do I check what apps he has on his phone? ( not all the apps that he had downloaded, but the ones that are actually on his phone). And How can I remotely download apps to his phone if I have his ID and PW?
Thank you so much

If you want seperate accounts for managing apps and purchasing content, basically yes, you need two account and would need to repurchase. However, if you just want seperate ID for iMessgae, icloud and such, you can do that and still continue sharing the same Id for apps and itunes.

When i try to put new my music it deletes the ones that were already on

when i try to put new my music it deletes the ones that were already on my ipod. How do i stop this?
dell dimension 3000 Windows XP

You can delete songs from your iTunes/computer hard drive after transferring them to the iPod, and for this you need to set your iPod to manage the songs manually.
However, this is an extremely risky option because when (and not if) there comes a time to restore your iPod, which is a very common fix for iPod problems, then all the music would be erased. If you no longer have the music in iTunes (or any other back up), then all that music would be lost.
What if the iPod were lost/stolen/needed repair? Again, the music would lost. I strongly recommend a back up, and if computer hard drive space is in short supply, you should seriously consider an external hard drive. They are not expensive, and the cost is well worth it when compared to the loss of all your precious music.
At the very least back up your music to either cd or dvd before deleting it, particularly any purchased music/videos, as this would have to be bought again if it were lost. See this.
Backing up your media in iTunes.
Please excuse the sermon, but we see far too many people lose their music because of no back up.

HT1476 How often the charging cycle to be done before the replacement of the battey. Likewise, is it ok to use the iphone while charging such as playing and watching movies. Please give me a reliable answer because this is my first time to use iphone.

Is it ok to use iphone while charging? Such as playing and wathing videos, or performing internet? How often the charging cycle to be done before the replacement of the battery? Can u please give me reliable answer because this is my first time to use iphone. I've wondering about the battery, since its built-in i wanted to care about the battery.

Roelt wrote:
Is it ok to use iphone while charging? Such as playing and wathing videos, or performing internet? ...
Yes.
How often the charging cycle to be done before the replacement of the battery?
Read this:
http://www.apple.com/batteries/iphone.html

When I close and reopen firefox, it restores my tabs, but it restores tabs from hours or days ago, not the ones that were open when I closed the window - why?

I normally keep my Firefox window open for long periods of time because I have a lot of active tabs. When I close the window and reopen it, I am still able to restore tabs, but as of a few weeks ago, it has stopped restoring the most recent version. Normally, when I would close and reopen, the tabs would be the same ones that were open when I closed the window. Now, it restores to a version from a few days ago instead of the current version. I have to revert to pulling my more recent tabs out of the recent history. I checked my options and I can't figure out any way to control this. How can I fix it so that I can count on my Firefox window to restore the tabs that I actually care about?

You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox Profile Folder that store session data.
Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
*http://kb.mozillazine.org/Multiple_profile_files_created
*http://kb.mozillazine.org/Session_Restore

Will Time Machine preserve my dock and the app that were added in it?

I want to restore my operating system (Mavericks) and I made a backup with Time Machine... But I don't know if time machine will preserve all my customs, for example the applications that I added in my dock or the favorites from Finder and so on... If not, than a restore is not a good alternative

Time Machine preserves everything! All files and settings are retained, including dock layouts.
Matt

I recently updated my friends iphone to ios5 and he lost everything. How can I get it back?

My friend's computer is too slow for him to update his iphone himself and asked me to do it. I did it and once ios5 downloaded it couldnt find his back up and he lost it all. I was hoping there is something i can do to help him. There has to be some way to get it back that i can understand without using back up.

This is a perfect example of why to only do updates on the computer that the device is synced with.
Plug the device into the computer it normally syncs with and restore it.
If you really wanted to help, you would have bought him a newer comptuer.

I replaced my hard drive and am installing the OS 10.5.6 that i got from Apple. It is stuck with 7 minutes remaining. Help! this is the first time I've ever done this.

I just replaced my hard drive in my 13" Macbook. I got the OS install disk from Apple but it's stuck with 7 minutes remaining. What do I do now? I let it check the disk before the install.

Did you properly prep your new drive first?
Drive Preparation
1. Open Disk Utility in your Utilities folder. If you need to reformat your startup volume, then you must boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID (for Intel Macs) or APM (for PPC Macs) then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive.
When formatting has completed quit DU and return to the installer. Complete the OS X installation.
I think you should shutdown the installer then erase the drive per the above and start again.

Have two websites that I can access just fine and 80% or so of links inside but the other 20% - no deal. first time it has ever happened. Some kind of setting ?

I have been doing online business for four years and this is the first time that this has happened. I have satellite internet through Dish Network. Have had hem here twice and their techs were in touch with the home office big shots for an hour. They say it is not their service. I had an online tech help me check out my computer and he worked 1.5 hours and couldn't fix it. The web sites with the problems say it is not them. What kind of setting inside of my computer or Fire Fox might be wrong. I updated the Java script in the last couple of days. I need one of these sites to work correctly very badly.
Any Suggestions.
Charlie Bass<br />
[email protected]<br />
xxx-xxx-xxxx
''[email and phone number removed by Moderator]''

Is this with normal website or are these websites opened via a secure connection?
If content is missing or otherwise not working when a secure https connection is used then check if there is a shield icon to the left of the "Site Identity Button" (globe/padlock) on the location bar indicating that content is blocked.
*https://support.mozilla.org/kb/how-does-content-isnt-secure-affect-my-safety
*https://developer.mozilla.org/en/Security/MixedContent
You can try basic steps like these in case of issues with web pages:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*http://kb.mozillazine.org/Error_loading_websites

My iTunes Match won't load past step 1; All songs in my library say "Exceeded Limit", even the ones that were uploaded before.

My iTunes Match hasn't been working for a couple of days. It said I had exceeded the song limit, so I was going through my library and clearing out some songs. When I deleted the songs, the box that asked if I wanted to delete them from the cloud wasn't showing up. I decided to update my iTunes Match before deleting anything else. When I attempted the update, Step 1 moved incredibly slowly, then stopped working before reaching Step 2. When this has happened in the past, I have been advised to try several troubleshooting tactics from the support forum and from writing to Apple support in the past. The first one is to turn off iTunes Match, restart the computer, and turn on iTunes Match again. I did that. The same problem occurred. I tried the second trouble shooting tactic, which was to turn off iTunes Match, close iTunes, find the iTunes Library Genius.itdb and iTunes Library Extras.itdb and move them to the trash, then run a Repair Disk Permissions using Disk Utility, then turn iTunes Match back on. I tried that. The same problem occurred. I went to my iTunes library to see the iCloud status of my songs, and every single song was listed as not being in the cloud yet and had the "Exceeded Limit" status, even the songs that have been in my cloud for over a year. I checked a few of the forum topics here on the support site. One suggested opening up iTunes while holding down the Option button, creating a new library, then turning on iTunes Match and deleting songs from the cloud that way. Then open up the original library and turn on iTunes Match. I did that. The status of my songs hasn't changed, nor can iTunes Match load past Step 1. Does anyone know what I can do to fix this?

Maybe I didn't explain it properly, but that's one of the things I described trying in my first post. It helped get songs out of my cloud that I didn't need there, but iTunes Match still couldn't get past the first step. Last night I deleted the iTunes Library Extras.itdb, iTunes library Genius.itdb, iTunes Library.it, and iTunes Library.xml files from my computer, entered Time Machine, and recovered those same files that had been backed up after the last time I added music (the time the problem began.) After recovering those files I opened iTunes and turned Match back on. For some reason, it worked, even though those were the files that existed when the problem initially occurred.The combination of having songs removed from the cloud as well as restoring those original files must have done something, but I have no idea why that fixed the problem.

My event items do not show in my calendar that I add or the ones that were already there

My calendar items have disappeared and new events I try to add do not show on my calendar, what it going on. I have not had this problem before

Hi walnutfive, I was just installing a new iPad mini for my daughter yesterday and added two contacts with birthdays to Apple's contacts app and they both appeared in the calendar app. Later I updated the iOS software to 7.1 as it had 7.0 installed when unpackaged, then this morning my daughter added a contact and birthday herself, this one subsequently did not appear in the calendar app even though the other ones were still displayed.
I fiddled around with this for a while but could not get it to work.
There is no exchange involved, just the basic Apple setup. I reckon iOS 7.1 has a bug relating to this...

Hi, one day my music on itunes sounds great...the next the only songs that sound normal are the ones that were uploaded from a cd...the others all sound brassy...why? anyhelp out there would be great. thanks.

One day music on itunes sounds great, the next the only songs that sound normal are the ones loaded from a cd, the others sound brassy. Nothing was changed just normal apple updates.

one last thing: I'm also getting this problem here too:
https://discussions.apple.com/thread/5324398?start=15&tstart=0

I recently updated a friends iPhone 3 to I cloud , however some contacts have disappeared. These seem to be the ones that were added onto her phone and not her sim. As I have done a sim import. This is the first time she has ever done a back up and sync.

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