I recently updated itunes to version 11.1.3.8. Now itunes does not recognize my ipod touch, my laptop does though. What do i do?

Is there a way that i can downgrade itunes to a version lower than 11.1.3.8 because it was working perfectly fine back then. Now i can't download any music.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

Similar Messages

  • Hi all, itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?

    Hi all,
    itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?
    Windows 7 home premium, 64 bit, itunes 10.7.0.21, ipod 5th gen ios 8.3. I know I am not running the latest version of itunes for the
    ipod touch 5 gen. but at least with itunes open I would get a message stating cannot connect this ipod because I am not running the
    lastest version of itunes. That message would come up everytime I was charging said ipod with itunes open. I just updated to iso 8.3
    and now I don't get that message anymore when I have itunes open.I tried turning off ipod/computer/restarting, nothing. I tried going
    to administrator/services/apple moble device and stop/start service nothing. Device manager shows the drivers are installed.
    Any info will be greatly appreciated, thanks.
    Fish

    Hi all,
    itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?
    Windows 7 home premium, 64 bit, itunes 10.7.0.21, ipod 5th gen ios 8.3. I know I am not running the latest version of itunes for the
    ipod touch 5 gen. but at least with itunes open I would get a message stating cannot connect this ipod because I am not running the
    lastest version of itunes. That message would come up everytime I was charging said ipod with itunes open. I just updated to iso 8.3
    and now I don't get that message anymore when I have itunes open.I tried turning off ipod/computer/restarting, nothing. I tried going
    to administrator/services/apple moble device and stop/start service nothing. Device manager shows the drivers are installed.
    Any info will be greatly appreciated, thanks.
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  • Itunes does not recognize my iPod Touch using Windows 7 - 64bit

    Itunes does not recognize my iPod Touch using Windows 7 - 64bit. Is this a driver issue? Has anyone else had this problem? Is there a fix?
    Message was edited by: Mark DiGiacomo

    hi sally,
    see if this user tip by Yorkwill helps:
    +In the end what works is to just force the drivers on what windows thinks is a camera, i.e. to ‘update’ the device to use the correct driver. There are some hints on how to do this already listed on this forum, but I’ll try to give some more detailed information:+
    +1. First off you need to have iTunes installed and the ipod touch plugged in+
    +and recognized as ‘something’ e.g. digital camera (it shouldn’t really+
    +matter what it’s recognized as, but it needs to be found by windows).+
    +2. Search for usbaapl in the C:\WINDOWS system folder:+
    +o open windows explorer (e.g. Right-click Start and then click ‘explore’)+
    +o right-click the WINDOWS folder and select ‘Search’).+
    +o type in usbaapl and hit Search – try to ignore the dog!+
    +You should find the driver info in a sub folder of+
    +C:\WINDOWS\system32\DRVSTORE e.g. C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B+
    +Remember that location (either leave the search box open or copy the folder+
    +name into note pad – you’ll need it later)+
    +If you don’t find usbaapl.sys, usbaapl.inf etc. then your drivers have not+
    +been installed with the iTunes install and you’ll have to reinstall iTunes.+
    +3. Locate the ipod-camera device:+
    +o Open the device manager, e.g. using Start > Control Panel >+
    +Performance and Maintenance > System > Hardware Tab > Device Manager+
    +o Look for a device called ‘ipod’ - if your ipod shows up as+
    +‘digital camera’ it will be under something like ‘imaging devices’.+
    +4. Update the driver:+
    +o Right click the ‘ipod-camera’ in device manager and click on+
    +‘Update Driver’ – the Hardware Update Wizard will open.+
    +o Check the ‘Install from a list or specific location’ then click ‘Next’+
    +o Check ‘Search for the best driver in these locations’. Un-check+
    +‘Search removable media’ and check ‘Include this location in the search’.+
    +In the text box below type (or better copy and paste) the folder+
    +containing the ipod driver information found in step 1 (in the example+
    +above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B), +
    +then click Next.+
    +You should now see something like ‘Apple ipod device driver’ or so. Continue+
    +installing that device. Once the driver has been installed the ipod will come+
    +to life and iTunes (if you have it open) will show it.+

  • ITunes does not recognize my iPod Touch

    My iTunes does not recognize the iPod Touch , I connect to the computer and not loaded or recognized by the iTunes, I can do? and uninstall iTunes and went back to install, now I can do? Thanks.

    http://support.apple.com/kb/TS1538
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • Itunes does not recognizes my ipod touch?

    itunes does not recognizes my ipod touch and the message "MobileDeviceService has encountered a problem and needs to close.  We are sorry for the inconvenience." keeps popping up. i've tried everything but it still hasn't worked?

    It is normal and expected to be sceen as a camera.  See the following for iTunes:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • My itunes does not recognize my ipod touch

    my itunes does not recognize my ipod touch

    iOS: Device not recognized in iTunes for Windows
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  • After updating iTunes for window 8.1 iTunes does not recognize my ipod touch

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  • Itunes will not recognize my ipod touch but windows does

    I use windows 7 and everything was fine until I updated to the most recent version of Itunes 10. something.  Now when I plug in my Ipod windows recognizes it but I get this message from Itunes: iTunes could not connect to this iPod because an unknown error occurred (0xE800000A) 
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    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • Itunes 9.1 does not recognize my ipod touch

    I have pc, windows 7 32bit cpu.  itunes 9.1 doesn not recognize my new ipod touch.  I want to down load my music from my computer to my ipod

    You need iTunes 10 to work with any recent iPod touch, and iTunes 10.5 to work with one that has iOS 5, so you need to upgrade your version of iTunes.
    Regards.

  • Itunes does not recognize my ipod touch in devices

    On my itunes account, i have two ipods, an ipod touch and a nano.  The ipod touch is new and itunes will not recognize it in devices. It is fully charged.  Can anyone suggest something to help?

    Try here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    The iPod touch uses different drives that the Nano

  • Itunes does not recognize my Ipods

    I am running Windows Vista 64bit.  All of a sudden, my itunes does not recognize my Ipod touch or Ipod Nano.  As a matter of fact, I am not sure they ever connected since I installed 10.5.1.  I have tried to uninstall and install itunes like Apple suggests several times but I get the same result.  I have had the installation fail by not installing Apple Mobile Device Support so I somehow managed to install it eventually.  However, the result is the same.  Still not recognizing my IPODs.  The Ipods are recongized by Windows as I can see them in the Windows Explorer with no trouble.
    I tried to go back to 10.3.x and it did not work because it did not recognize something created from a newer version of itunes.  So although it looked like it installed, it never opened.
    How do you fix this?  Is there a way to install an older version of Itunes without loosing any data?

    I believe my problem is related to an incomplete uninstall of itunes.  I folled the directions in the Apple support pages but I have a feeling those directions are not complete.  I found this page on the interntet on how to completely remove itunes:
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    and I was wondering if anyone had used this or something similar.  Anyone know anything about this procedure?

  • Why ITunes do not recognize my iPod Touch

    Hi everybody!
    I have an IPod Touch and for some weeks, I have big problems with ITunes I can not solve.  Let me explain:
    Initially, it worked fine.  Then one day, decided that ITunes does not recognize my IPod Touch, more precisely it do not read more.
    When I plug my IPod Touch, ITunes tries to read it and then a message appears saying: «ITunes can not read the contents of the IPod xxxx».  Then they told me to restore my IPod to restore the original settings, I tried but it did not work either because after a while a message appears telling me that my internet connection failed while yet it works!!?!!
    Then I tried to solve the problem in the tab «Help» ITunes under «establish a diagnosis» and then the test tells me that there is no IPod detected while my IPod is plugged and recognized in Windows Vista.  It tells me: «ITunes could not connect to the IPod xxxx because the record is missing the match.» What does that mean??
    I also tried everything in the Apple support and nothing worked.  My IPod ans ITunes are up to date.  I even uninstalled ITunes and any Apple product for the reinstalled everything but it still does not work.
    Does anyone can help me??
    I confess that I am discouraged and frustrated.
    Thank you in advance!
    Zazzz
    P.S. Sorry for my English.... I'm French, but I try to speak English for speak with you!
    Bonjour tout le monde!
    J'ai un IPod Touch et depuis quelques semaines, j'ai de gros problèmes avec ITunes que je n'arrive pas à résoudre.  Je vous explique:
    Au départ, tout fonctionnait bien.  Puis un jour, ITunes a décidé qu'il ne reconnait plus mon IPod Touch, plus précisémment il ne le lie plus.  Lorsque je branche mon IPod Touch, ITunes essaie de le lire puis un message s'affiche me disant: «ITunes ne peut pas lire le contenu de l'IPod xxxx».  Puis on me dit de restaurer mon IPod afin de rétablir les  paramètres d'origine, ce que j'ai essayé mais ça ne fonctionne pas non plus car après un temps un message s'affiche me disant que ma connexion internet a échoué alors que pourtant elle fonctionne!!?!!
    Puis, j'ai essayé de résoudre le problème dans l'onglet «aide» d'ITunes sous établir un diagnostique et là, le test me dit qu'il n'y a aucun IPod détecté alors que mon IPod est bien branché et reconnu dans Windows Vista.  On me dit aussi: « ITunes n'a pu se connecter à l'IPod xxxx car l'enregistrement du jumelage est manquant».  Qu'est-ce que ça veut dire??
    J'ai aussi tout essayer dans le support d'Apple et rien n'a fonctionné.  Mon IPod et ITunes sont à jour.  J'ai même désinstallé ITunes et tout les produit Apple pour tout réinstallé mais ça ne fonctionne toujours pas. :-(
    Est-ce que quelqu'un peut m'aider??!! 
    J'avoue que je suis découragée et frustrée.
    Merci d'avance!
    Zazzz

    Refer to this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • Recently updated Numbers to Version 3.5.2 and now also seem to have Numbers Version 2.0 on my launchpad? Can anyone explain how this has happened - how do I get rid of it?

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  • I updated to iTunes 10.7 and now iTunes does not see my iPod Touch.  It says the Apple Mobile Device USB Driver cannot be installed.

    I updated to iTunes 10.7 and now iTunes does not see my iPod touch.  After the update I got a message that the Apple Mobile Device USB Driver could not be installed.  I have uninstalled and reinstalled iTunes 3 times, but still cannot fix the problem.  I have followed the suggested fixes in Apple Support.   Any suggestions?  Thanks!

    Try the actions here for that driver.
    iOS: Device not recognized in iTunes for Windows
    I would first do this:
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  • The new version of iTunes does not recognize my Ipod-prior to this version, had no problem, Ipod showed up as list under the Imac library.  Now getting synch must erase setting! Help

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