I recently updated my iPad to iOS 8 and still checking on the settings. When I happened to swipe on my screen fro too long, it zoomed and I can no longer see what's on it. I can not even unlock it. What shall I do?

I recently updated my iPad to iOS 8 and still checking on the settings. When I happened to swipe on my screen for too long, it zoomed and I can no longer see what's on it. I can not even unlock it. I can not use my iPad anymore. What shall I do?

Try double tapping with three fingers and see if that reduces the screen image. If it does, unlock the iPad and go to Settings>General>Accessibility>zoom>Off. If double tapping with three fingers doesn't work, try triple tapping the home button instead.

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Hello. I recently updated my ipad to ios 8.1 and i can no longer connect it to my macbook (osx 10.5.8). itunes (10.6.3) does not recognize it. how can i delete around 3000 pics i imported to my ipad from my old macbook?

hello. I recently updated my ipad to ios 8.1 and i can no longer connect it to my macbook (osx 10.5.8). itunes (10.6.3) does not recognize it. how can i delete around 3000 pics i imported to my ipad from my old macbook?

Click here, buy a Mac OS X 10.6 DVD, and then run the 10.6.8 combo updater.
(90452)

HT1222 Hey , why always when i want to update my Ipad to ios 6.1.3 at the end tills me that the update was failed , its always please if you can help me and thank you

Hey , why always when i want to update my Ipad to ios 6.1.3 at the end tills me that the update was failed , its always ,please if you can help me, and thank you.

Try disabling your firewall and antivirus software and see if that helps - if you are trying to update using iTunes on your computer.

When i try to update my ipod's ios it says i have the latest when i dont

When i try to update my ipod's ios it says i have the latest when i dont

What gen iPod Touch is it ? If it's the second gen then it only supports up to iOS 4.2.1
If it's a later model then what happens when you try to update it via your computer's iTunes (and you have the latest version of iTunes installed on your computer) ?

HT1311 I have just recently updated my Ipad to ios 7.1.1 software. During the update, it asked for a New Ipad or old ipad. which meant start erasing everything including my photos, which i didn"t know. My question can i get those photos back? and How?

I have just recently updated my Ipad to 7.1.1 software. I lost my photos, can i get them back? when i pressed new ipad instead of old

Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan

I recently updated my iPad to iOS 7.0.3 and lost access to iCloud. How can I reactivate?

I upgraded my iPad retina recently. Now I cannot sign in to my iCloud account. I am supposed to agree to terms and conditions but receive a message that site cannot be accessed. What do I do? Delete account and start over?

There are several solutions you can try in this discussion: https://discussions.apple.com/thread/5321627?start=0&tstart=0.

HT1338 I use Outlook for my email, and about 90% of the time when I wont to attach a pdf or jpg file it failes and the email masage crashs. The only was I can get my Outlook to work is if I swich to Firefox.

I use Outlook for my email, and about 90% of the time when I want to attach a pdf or jpg file it failes and andout 50% of the time when I'm trying to send a standered text email I also failes and the email masage crashs. The only way I can get my Outlook to work is if I switch to Firefox. I would rater not have to swich all my bookmarks over to Firefox.
Has any one eals had this problem?

That's an Outlook issue. You'll probably get better responses posting on the Office for Mac forums.

I use Outlook for my email on the Safari web browser, and about 90% of the time when I want to attach a pdf or jpg file the email message will crash.

I use Outlook for my email on the Safari web browser, and about 90% of the time when I want to attach a pdf or jpg file it fails and about 50% of the time when I want to send a standard text massage it will also fail and the email massage crashes. The only way I can get my Outlook to work is if I switch to Firefox web browser. I would rather not switch to a new web browser if I don't have to.
It seems like what ever the problem is that its related the Safari web browser, because it works fine on the Firefox web browser.
I think its some kind of plug-in failure because it giving me a LOC ERROR:
LOC ERROR: Unable to locate localized string for resource ID 5007.
How can I fix this Plug-in?
And, yes my softwer is conpletly updated…

That's an Outlook issue. You'll probably get better responses posting on the Office for Mac forums.

TS1398 I have recently updated my software to iOS 7. I have made an Apple ID which works for everything else but imessage and FaceTime. Why is this happening? What can I do to resolve this issue?

I have recently updated my ipad mini to iOS 7. My Apple ID works for everything apart from iMessage and FaceTime. When I sign in, it says check your network connectivity and try agin. I have tried several times. Why is this happening? What can I do to resolve this issue?

I am having this problem. At first with the new iPhone 5, and then with the iPad 2. I am not sure why this is happening.
My gut feeling is this is an iO6 issue and here's why -
The problem mainly occurs with apps. I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them. The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
Then on the iPad 2 I plugged in to sync and saw there was a huge "Other" component in my storage. It required me to restore the iPad 2 from backup. With this restore the same issues occurred - putting the apps back on the iPad would hang up. The videos on the iPad also got stuck - maybe after about 10 hours of videos transfered iTunes crashed.
My solution has been to soft reset the device, restart Windows, and continue the process until it's complete. This is remarkably inefficient and time-intensive but everything works with patience.
I have been wondering if others have had these same problems.

I updated my ipad from IOS 5 to IOS 8. All games and apps that I downloaded was deleted. What can I do to return them back, even after downloading one of the games He deleded all the steps I went through and I need to start all over again

I updated my ipad 2from IOS 5 to IOS 8. All games and apps that I downloaded was deleted. What can I do to return them back, even after downloading one of the games He deleded all the steps I went through and I need to start all over again

iCloud: Restore or set up your iOS device from iCloud
Or from iTunes http://www.iphonefaq.org/archives/971992

I just updated my IPad to IOS 501 and now my apps are not opening. I tried the reboot suggestion and that did nothing. So now what can Ido?

I just updated my IPad to IOS 50.1 and now I can not open my apps. When I try to open them the screen flickers and goes back to my regular screen. I tried a reboot and that did not help. Can someone please give me some advice on what will work. Thank you

Tolepainter wrote:
You are a genius!,
No - but thanks! I read about the fix here on the discussion site. I'm glad it got your apps working again.
From the Apple kb article about troubleshooting app store issues ....
If all user-installed apps are not launching, it could be an Apple ID authorization issue. Download and install an app that isn't already installed on your device to reset this information.
Here is the link to the article.
http://support.apple.com/kb/ts1702

I tried to update my ipad from ios 4 to 5 and now it won't connect to my computer - it is fully restored and can't connect - getting an error message. Help!

I just recently tried to update my ipad from ios 4 to 5 and now I am getting an error message when I try to connect it to the computer so that I can download all of my apps, etc. please help! Error message says iTunes could not connect to this iPad. An unknown error occurred (oxE8000000A).
Help!

Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.apple.com/nz/itunes/download)

HT203808 Updated my iPad to IOS 8.1.2 and now I am unable to access iCloud, iTunes, etc. with my password even though it works on my MacMini. I changed the password thinking it would help, but to no avail. Now what should I do to restore my iPad to acce

After updating my iPad to IOS 8.1.2, I am unable to access the Cloud with my password, even though it worked on my Macmini. I changed the password and it still does not work on the iPad. What can I do to get iPad to recognize my Apple ID/password account?

I would be helpful to know what those "basic steps" you have already tried are, but lacking that information:
Settings app > iTunes & App Stores - sign out of your AppleID
Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.
Sign back into your AppleID (same location as noted above)

I try to restore ipad to ios 7.0.4 but the tunes show error ,the ipad could not be restore because the firmware file was corrupt, i have the latest update from itunes and windows and i turn off antivirus and firewall and the error is the same , what i do?

i try to restore ipad to ios 7.0.4 but the tunes show error ,the ipad could not be restore because the firmware file was corrupt, i have the latest update from itunes and windows and i turn off antivirus and firewall and the error is the same , what i do?, my ipad is show apple logo
please what i do

Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H.

I updated my ipad to ios 5, however, the software wiped my ipad clean and it won't put the backup files onto the ipad and also won't accept my apple id. What shall I do?

I updated my iPad to ios 5, and it updated it to ios 5, however- it at the same time- wiped my iPad clean and it won't sync to my computer to get the old apps and music back. Also, none of my iDevices accepted my apple id which I have used for years and I have had to make another one.

If the problem persists after you reboot as suggested by Ralph:
Trouble connecting usually means interference, or another WiFi on the same channel.
If you have any cordless phones, keyboards, or cameras, check what frequency they use.
From a MAC or Windows machine you can see what channel each of the available networks are using. Make sure your network is on a channel nobody else nearby is also using.

I recently updated my iPad to iOS 8 and still checking on the settings. When I happened to swipe on my screen fro too long, it zoomed and I can no longer see what's on it. I can not even unlock it. What shall I do?

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