I recently updated my ipod and it said it had to restart, my ipod now will not turn on and if it does the screen goes all werid and changes color.

can some one please help me, my ipod is not working and i just got it. im sitting here crying.please help

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

Similar Messages

Hi, I have recently updated my OS X to Maverick. when I did, my mail programme (Mail) will not open - for me only. There are 4 other users of the iMac, and they don't appear to have any problems.

Hi, I have recently updated my OS X to Maverick. when I did, my mail programme (Mail) will not open - for me only. There are 4 other users of the iMac, and they don't appear to have any problems.

First, Safe Boot , (holding Shift key down at bootup), use Disk Utility from there to Repair Permissions, test if things work OK in Safe Mode.
Then move these files to the Desktop for now...
/Users/YourUserName/Library/Preferences/com.apple.finder.plist
/Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist
/Users/YourUserName/Library/Preferences/com.apple.desktop.plist
/Users/YourUserName/Library/Preferences/com.apple.recentitems.plist
Reboot & test.
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.

My ipod froze then turned off and now will not turn back on

my ipod was fully charged and was working perfectly.
i locked it and when i tried to unlock it my touch screen wouldnt work.
i tried reseting it by pressing the home button and the power button.
it started to reboot then froze on the apple logo screen.
after waiting for twenty minutes or so i tried reseting it again while it was still on the apple logo screen,
then it turned off and now will not turn back on.
i have tried plugging it into my computer to see if it would by some miracle turn back on but i have been unsuccessful
my ipod is my life, if anyone can help me fix it i would greatly appriciate it!!!!!!!!

See Here first...
Frozen or unresponsive iPod touch
If no joy... See here
Unable to Update or Restore
http://support.apple.com/kb/HT1808

While updating my iphone 4s to ios6, I had to restore it. Now every time I connect to itunes, I get the "Set Up Your iPhone" window with the set up as new iphone and restore from backup options. After the restore, I got everything except my apps back.

While updating my iphone 4s to ios6, I had to restore it. Now every time I connect to itunes, I get the "Set Up Your iPhone" window with the set up as new iphone and restore from backup options. After the restore, I got everything except my apps and music back. Do I need to set the phone up as new again?

Hi Vidbrent,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden

I wanted to restore my ipod touch 4G, but everytime it is restoring with the apple logo, the screen goes partially white and my itunes says "error 9"... what should i do?

I wanted to restore my ipod touch 4G, but everytime it is restoring with the apple logo, the screen goes partially white and my itunes says "error 9"... what should i do?
plz answer me~

Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
http://support.apple.com/kb/TS3694#error9

My phone was updating the new software and now will not turn back on, what do i do?

my phone was updating the new software and now will not turn back on, what do i do?

Never fear, help is here jpeterson4! Have you attempted to plug your device into your home computer? Have you verified that the device is charged? Does anything appear on the device when you plug the device into a charger? Please keep us posted, thanks!
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

HT201272 I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I

I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I get the refund on them?

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

My Ipod will not turn on. I held down the power and home button for several seconds, and the apple sign shows up. Itunes doesn't even recognize my Ipod. HELP!!!!

My Ipod will not turn on. I held down the power and home button for several seconds, and the apple sign shows up. Itunes doesn't even recognize my Ipod. HELP!!!!
How do I restore my Ipod when Itunes doesn't even recognize it???
I don't care even if I loose all my songs and apps, I just want me Ipod to work again!!!
PLEASE HELP!!!! THANKS IN ADVANCE

I ended up on this link, which related to my problem:
http://support.apple.com/kb/ht1808
When I got to step #3 (While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.) my Ipod would not turn on, and Itunes did not recognize my Ipod. :S

I dropped my iPhone 4s and the back cracked and it now will not turn on. I was wondering if anyone could give me an estimated price to fix it. Thanks. And I do have insurance on it with best buy. I'm with Verizon so I don't know what way would be cheaper

I dropped my iPhone 4s and the back cracked and it now will not turn on. I was wondering if anyone could give me an estimated price to fix it. And I do have insurance on it with best buy. I'm on Verizon's phone plan so I don't know if it would be cheaper to have it fixed with Best Buy or Verizon. I cracked my iPod a little bit ago and got a refurbished one for free with the insurance on it but I don't now if it would be different because it is a phone. I don't know really anything about this stuff so any information that could possibly help me is greatly appreciated. Thanks.

That's only for the iPhone 5. On the 4 and 4S, they can repair the back glass in store for $30. They will not replace the display on a 4 or 4S. They must replace the entire phone. Replacing the display on them requires disassembling the entire phone, which they will not do in store.

My MacBookPro (mid 2012) will not complete the boot process. Yosemite's progress widget gets about 1/3 to 1/2 way across when the logo disappears and the screen goes all white for 10-15 secs or so, then the machine shuts down and restarts.

My MacBookPro (mid 2012) will not complete the boot process. Yosemite's progress widget gets about 1/3 to 1/2 way across when the logo disappears and the screen goes all white for 10-15 secs, then the machine shuts down and restarts. This sequence will repeat seemingly forever unless I shut it down manually.
I upgraded to Yosemite from Mountain Lion a couple months ago, skipping Maverick completely, and I've done any associated updates that Apple told me about. I don't recall which version of Yosemite I have, but I'm sure it is the "latest and greatest".
I've tried re-starting in Safe Mode / Safe Boot and that does the same thing as described above except without the endless restarts. Instead of restarting at some point, SafeBoot proceeds to the white screen and then it hangs until I restart it manually. (I've waited as long os 20-30 minutes with no response).
When I tried the option-command-p-r key combo I never get any chimes or other noises besides the original 1 time boot sound that you would expect to get when starting up a macbook pro.
I was using the mac quite normally (meaning I was doing work I normally do on it and there was no indication of anything wrong) immediately prior to this happening.
The machine is BootCamp(ed) with Windows 8.1 which I use from a VMWare virtual machine instead of natively so that I can have both OSes running at the same time. I also think this is unrelated to my problem. I have been using this setup for more than 2 years.
My upgrade to Yosemite was uneventful and I thought it went well and was very smooth. I don't want to lead attention away from Yosemite, but at this point my problem does not seem related to the upgrade.
Any help is appreciated.

Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
           because it is three times faster than wireless.

My iphone 4 will not turn on but when connected to the pc in itunes it says my device is in recovery mode and when i do SHIFT restore and select my ipsw it extracts then this 3914 error message appears someone help!!!

my iphone 4 will not turn on but when connected to the pc in itunes it says my device is in recovery mode and when i do SHIFT restore and select my ipsw it extracts then this 3914 error message appears. i normal restore then it this error message appears 1601. and my iphone is in RECOVERY mode. and holding the power button and the home button doesnt do anything my latops just makes a ding sound after 6seconds. My iphone screen is just blank and will not come on and i really need help

Has the iPod been wetted?
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try on another computer.
Also see:
https://discussions.apple.com/message/12690674#12690674
https://discussions.apple.com/message/13032101#13032101
Last, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My IPad screen is dark and will not turn on. I have charged the battery and nothing. I have tried to reset the device as well with no luck. Any suggestions?

My IPad screen is dark and will not turn on. I have charged the battery and no luck. I have tried to restart it multiple times with no luck. During the restart, the screen will flicker like it is trying to restart but the silver apple never shows. Any suggestions?

Please tell me that it has NEVER been jailbroke. If it has never been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

After resetting my phone to factory settings, it will not turn on. When i press the power button a white screen and black apple pop up. it stays on that screen and will not go to the home screen, it will just die. please help!

after resetting my phone to factory settings, it will not turn on. When i press the power button a white screen and black apple pop up. it stays on that screen and will not go to the home screen, it will just die. please help!

Make sure it is charged for about 10min using the adapter, then connect in recovery mode, explained in this article:
If you can't update or restore your iOS device

TS2570 Mac will not start up after software up date, just screen with Apple logo and spinning icon?

Mac will not start up after software up date, just screen with Apple logo and spinning icon? I have tried safe start up, unplugged all other cables, no luck?

How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

The wifi on my new replacement iphone4 will not turn on so i can do the lastist update so i can do the backup? , thanks

the wifi on my new replacement iphone4 will not turn on so i can do the lastist update so i can do the backup? , thanks

If none of the tricks like reboot (hold both the power and home buttons until the apple logo appears) do not help, take the iPhone back to an Apple store genius bar and have them test the WiFi module. You can also connect via USB to a computer running iTunes and update that way.

I recently updated my ipod and it said it had to restart, my ipod now will not turn on and if it does the screen goes all werid and changes color.

Similar Messages

Maybe you are looking for