I recently updated my OS and all of my contacts disappeared.
I recently updated my OS and all of my contacts disappeared. I plugged my phone back in to restore from the backup. When I did this, my phone starting syncing again and restored the new backup and set that as the backup...no contacts or text messages...please tell me there is a way to correct this.
Where you synced your music there is a tab that says Apps. When you click your device on the left in itunes and it tells you the serial and phone number, just aboved hit the apps tab and choose to sync them again.
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I am using Apple ipod 2nd gen with IOS 4.2.1 . No i recently updated my IOS and all my apps were deleted. Now when i download IBOOKS it needs IOS 5. How do i get the apps which are copatible with IOS 4.2.1 or IPOS 2nd GEN??
You should always have your apps on your computer. If you have failed to keep a copy of the old app versions, then you cannot get them back at all.
Sorry.
Many app makers no longer support the old ios and ipod models -
I just downloadeId the ios 6.1 and all of my contacts disappeared. Is there anything I can do to get them back?
Assuming that you backed up prior to deleting your contacts, navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.
The difficulty in restoring iCloud data from a back up is that the back up is older than the current version on iCloud and anything that is restored gets removed again when an iCloud sync occurs.
Ensure the device is connected to your local network.
Start the restore from iCloud back up.
Allow the devices settings to restore (watch for the confirmation of completion).
As the apps begin to restore pull the connection to your router WAN port (the one that goes to the telephone point).
Wait for the time out confirmation.
Navigate to settings > iCloud and turn off contact syncing (keep contacts when prompted).
Reconnect the router to the internet and let the restore process complete.
Delete any iCloud contacts from iCloud.com on a computer.
Navigate to settings > iCloud and turn on contact syncing (merge contacts when prompted).
May I suggest that you carry out a back up to iTunes before you try anything, that way should things become even worse, you can at least restore back to where you are now. -
Just updated my iPhone and all of my contacts are gone. What can I do to retrieve them?
I updated my iPhone and it synced, downloaded, did something called restore, and told me I was finished. Now I have none of my original contacts. What can I do to get them back? I didn't click anything or answer any questions until the update was complete.
Choose Go to Folder from the Finder's Go menu, provide /Users/ as the path, and move the files to your current home folder. Alternatively, open the Accounts or Users & Groups pane of System Preferences, unlock it, control-click your account, choose Advanced Options, and change the path to the home folder.
(101989) -
I downloaded the most recent update to iTunes, and now all my songs are gone and my library is empty
I downloaded the most recent update to iTunes, and now all my songs are missing. My library is completely empty.
See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
i recently updated my iphone and lost all my media as my computer did not have enough memory to restore and an error occured. How do i get them back.
Media and contacts are NOT part of the iPhone backup. Media should already be in your iTunes library and contacts should be in whatever address book or cloud service you were syncing them to. Just re-sync them to the phone.
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Hi, I recently updated my IOS and backed up on itunes. In the process I lost all my apps on my phone. If I use the back up option on itunes, will it restore my iphone to my old IOS? Please help!
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
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I recently update my iTunes and it deleted all my songs. I was able to get some back via iCloud but I can't seem to sync my old playlist. Any suggestions??
See Empty/corrupt library after upgrade/crash...
tt2 -
i have recently updated my computer and it has imessage on it but sometimes they dont send them to my phone how can i make all the messages be on both?
See Here > About Messages
Using Messages > http://support.apple.com/kb/HT3529
Troubleshooting Messages > http://support.apple.com/kb/TS2755
Mac 101: Messages
http://support.apple.com/kb/HT5395 -
I recently updated to Mavericks and now all my e-mail accounts won't send
I recently updated to Mavericks and now all my e-mail accounts won't send. They all receive ok but when I send I get a message "sender address rejected by server" and " Authentification required" The passwords are still intact
Check the Mail settings for your account, especially the SMTP (outgoing) address, type of authentication, and entry of the proper email username and password. You can do this when you select the account then under the outgoing mail server use the dropdown menu to select the Edit option. Select your outgoing configuration in the list. Check the settings below, then click on the Advanced tab and check those settings.
If all is OK, then I suggest your reinstall Mavericks:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it isthree times faster than wireless. -
I recently updated my ipad and then I connected with my computer for sync, not realising that I had a new version of itunes with none of my apps. Now I have lost all of the apps and books etc, that I had prurchased. How do I get them back?
As long as the apps and ibooks are still available in the store, and you use the same iTunes account as you originally used to buy them, then you should be able to re-download them for free : http://support.apple.com/kb/HT2519
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Updated maverick and all my mail archives disappeared on gmail
Please help, I recently updated maverick and all my mail archives disappeared on gmail. I would apprecaite any advice on how to fix it. I have three gmail accounts two for my business and one personal and all three inculde important data.
I saw one other user that had the same issue. Messages were gone in Mail and on Gmail server. If you do not have backup, your data is gone. It's unclear if this is a Mail or Gmail's server at fault.
Let's first check manually to see if your data is still on your Mac.
Go to your User's Library.
Scrol to Mail folder
Inside V2 folder look for IMAP-YOUR [email protected]
Look for All Mail.mbox in [Gmail].mbox
Drill down to see if there any actual messages -
My iTunes won't recognize my iPod 3GS!!! HELP! I had recently updated my iTunes and now upon plugging in my iPod iTunes comes up with a error message. Leaving me unable to sync anything! HELP!
What is the exact error message you are receiving?
B-rock -
Hi! I have a library of around 1000 songs on my iTunes, I recently synced my phone and all was lost, my partner has the same songs on hers with a different sign in, but not backed up anywhere, any suggestion on how I can store her tunes in my account ??? Then sync them to mine? When I sign her phone into her account I get a message warning that if I sync the dogs on her phone will be replaced by the ones in the library! But as there are no songs there I'm reluctant to continue!!! Please help this non techi guy.!!!!!
Hello Solid Buck,
Thank you so much for providing the details about the duplicate song issue you are experiencing. It sounds like you would like to remove the duplicate songs that will not play on your iPhone, but when you connect it to iTunes, iTunes only shows you one copy of the song on your iPhone.
In this situation, I recommend deleting the individual songs that do not play directly from your iPhone. I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf):
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I recently downloaded Ios 7 and all the songs that i have purchased before, but deleted off my itunes because i didn't want them, showed up. I don't know how to delete them off my ipod and i really don't want them there. Is there a way to get them off? The songs dont show up in my itunes on my computer, just on my ipod with a download button next to them. I don't want them there anymore because i don't like that kind of music anymore and i don't know how to get them to go away.
There is a similar setting for Videos on that Settings screen, so if you leave that 'on' you may have similar happening in the Videos app
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