I recently updated to Firefox 7, and can no longer connect.

When I try, the browser remains on 'connecting to x.com' phase forever. I checked out the FAQ and there is an entry for this, which says that this problem is caused by internet security software. I use Windows Firewall, and followed the instructions to add a new rule to allow Firefox. However, this did not solve the problem.

Hello Lilsue,
I'd suggest starting with the Messages Activation troubleshooting article, as this can resolve a number of issues with Messages.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
If still experiencing issues, the following article may be helpful.
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Cheers,
Allen

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I recently updated to Firefox 8 and ever since I have done that, I can't get it to open. Every time I click on the icon on my desktop to open it, it crashes. What can I do to fix this?

I recently updated to Firefox 8 and ever since I have done that, I can't get it to open. Every time I click on the icon on my desktop to open it, it crashes. I have tried all the steps in the Firefox crashes article and I can't figure out what is wrong. How can I fix this?

please install latest version of Roboform 7.6.2 and try
* www.roboform.com/support/news

I recently installed itunes update and can no longer connect to network nor internet

I recently (sept 2013) installed itunes update and can no longer connect to a network nor internet wired /wireless. I know it is not the gateway as other devices work. Please help. I am not very knowledgable so exact instructions will be most helpful.

Try connecting your computer/laptop directly to the base station with an ethernet cable to one of the external ports and install your network settings. If it finds it there, it will find it after you've reloaded your network info to the base via the Apple Utility. Hopefully when you disconnect afterward, all will be fine. Be sure not to select "closed" network although Macs will login with no prolem, PC's have trouble doing so even with the network data stored in the internet settings.
Good luck!

After updating to iOS 6, I can no longer connect to my schools wireless network. It uses manual http proxy. Now however a blank pop up comes up and it will not connect you. Thanks

After updating to iOS 6, I can no longer connect to my schools wireless network. It uses manual http proxy. Now however a blank pop up comes up and it will not connect you. Thanks

Turn off your firewall and antivirus software.

Error 1328.Error applying patch to fileC:/Config.Msi/PTEADA.tmp.It has probably been updated by other means, and can no longer be modified by this patch.For more information contact your patch vendor

hello,
After installing the Adobe reader, I got the following error message:
Error 1328.Error applying patch to fileC:/Config.Msi/PTEADA.tmp.It has probably been updated by other means, and can no longer be modified by this patch.For more information contact your patch vendor

For AA XI, you only need the 11.0.09 patch. Download from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows (Use "MAC" if a MAC is used).

I am using Acrobat XI Pro and tried to install the current update. I got this error message: "Error 1328.Error applying patch to file C:\Config.Msi\pT64b3.tmp It has probably been updated by other means1 and can no longer be modified by this patch. For mo

I am using Acrobat XI Pro and tried to install the current update. I got this error message: "Error 1328.Error applying patch to file C:\Config.Msi\pT64b3.tmp It has probably been updated by other means1 and can no longer be modified by this patch. For more information contact your patch vendor." tried uninstalling and reinstalling and still get the error. Searched for C:\Config.Msi\pT64b3.tmp and cannot find the path or the file

For AA XI, you only need the 11.0.09 patch. Download from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows (Use "MAC" if a MAC is used).

I have a uk iTunes account but have moved to the Netherlands and can no longer connect to the iStore from my iPad. Do I need to update my iTunes account to a Dutch one?

I have a uk iTunes account but have moved to the Netherlands and can no longer connect or make purchases. Do I need to change my account to a Dutch one?

You can't transfer any content from one account to another account (nor can accounts be merged) - all content will remain tied to the account that downloaded it.
Do you not have copies of all of your downloads e.g. on your computer or backup of your downloads/library ? Whilst you are in Australia you can't redownload your UK purchases (you have to be in a country to use its store), if you have them on your computer's iTunes library then you should be able to stream them from it to your Apple TV

My Mac is producing gray screen at startup and crashes. I'm afraid that everything explode and disappear, and can no longer connect and work with my Mac. Can anyone help ?? Thank you.

My Mac is producing gray screen at startup and crashes. I'm afraid that everything explode and disappear, and can no longer connect and work with my Mac. Can anyone help ??
Thank you.
Problem description:
gray screen at startup and crashes
EtreCheck version: 2.1.1 (104)
Report generated 6 de dezembro de 2014 13:29:43 BRST
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6750M - VRAM: 1024 MB
Color LCD 1440 x 900
Intel HD Graphics 3000 - VRAM: 384 MB
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 0:31:56
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (698,64 GB)
S.M.A.R.T. Status: Verified
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 749.81 GB (378.70 GB free)
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Support]
Launch Agents: ℹ️
[running] com.babylon.activation.plist [Support]
[loaded] com.divx.dms.agent.plist [Support]
[loaded] com.divx.update.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.skype.c2c_service.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
FaceboxPro Aplicativo (/Applications/FaceboxPro.app)
Safari Aplicativo (/Applications/Safari.app)
Octoshape Aplicativo (/Users/[redacted]/Library/Octoshape/Octoshape.app)
uTorrent UNKNOWN (missing value)
Dropbox Aplicativo (/Applications/Dropbox.app)
Inkscape UNKNOWN (missing value)
RealPlayer Downloader Agent Aplicativo (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
HP Product Research Aplicativo (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
RealPlayer Plugin: Version: Unknown [Support]
AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
DivX Web Player: Version: 3.1.1.9 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.6.6
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.1.2 [Support]
AdobePDFViewer: Version: 10.1.12 [Support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
User internet Plug-ins: ℹ️
npsf_uni: Version: sf 3.3.2.1 [Support]
OctoshapeWeb: Version: 1.0 - SDK 10.8 [Support]
Safari Extensions: ℹ️
Searchme Adware! [Remove]
Skype Click to Call
iSkyDeluxe
TED HTML5 video playe
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Skype Click to Call [Support]
Tuxera NTFS [Support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
      5% WindowServer
      4% DivXMediaServer
      1% fontd
      0% RealPlayer Downloader Agent
      0% WebProcess
Top Processes by Memory: ℹ️
296 MB WebProcess
202 MB FaceboxPro
185 MB Microsoft PowerPoint
163 MB Safari
137 MB Microsoft Word
Virtual Memory Information: ℹ️
843 MB Free RAM
1.76 GB Active RAM
706 MB Inactive RAM
978 MB Wired RAM
577 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 6, 2014, 12:58:24 PM Self test - passed
Dec 6, 2014, 12:23:11 PM Kernel_2014-12-06-122311_MacBook-Pro-de-...panic [Details]
Dec 6, 2014, 07:08:28 AM PluginProcess_2014-12-06-070828_MacBook-...crash
Dec 5, 2014, 05:24:39 PM WebProcess_2014-12-05-172439_MacBook-Pro...crash
Dec 5, 2014, 10:45:59 AM Kernel_2014-12-05-104559_MacBook-Pro-de-...panic [Details]
Dec 5, 2014, 10:18:14 AM Kernel_2014-12-05-101814_MacBook-Pro-de-...panic [Details]
Dec 3, 2014, 08:28:35 PM locationd_2014-12-03-202835_localhost.crash
Dec 5, 2014, 10:25:44 AM Kernel_2014-12-05-102544_MacBook-Pro-de-...panic [Details]

Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup Issues - Resolve
Startup Issues - Resolve (2)

I just upgraded to Yosemite and can no longer connect to the WIFI any suggestions

I Just up upgraded to Yosemite and can no longer connect to internet - any ideas?

I have the same problem after loading OS X 10.10 Yosemite on my MacBook Pro (Late 2008). Wi-Fi (Time Capsule) connects OK, then I open Safari and it waits for a minute and then gives me a message that it can't load the page because I'm not connected to the Internet. The Wi-Fi is fine. When I run the network analysis, it shows that everything is fine up to the Internet; the dots are red after that. I have another MacBook Pro (Retina, Mid 2012) and it loaded and runs with no known problems (so far). I am writing this message on the Late 2008 MacBook Pro, so you can see that there is no problem with the Internet connection. It is a Yosemite problem. My iPhone and newer MacBook Pro connect with no problem. I loaded Yosemite TWICE, then ran the Disk Utility and fixed some disk permissions but there were no other problems identified. Restarting after reloading Yosemite and the same problem is there. Restarted after running the disk utility and fixing disk permissions and it still can't connect to the Internet. Same problem. Does anyone have an idea how this might be fixed? What's going on? Thanks for your help.
Update: Air Drop also doesn't work. Thanks.

I am using Dreamweaver CS4 and can no longer connect to Device Central - Can you help me with this?

I am using Dreamweaver CS4 and can no longer connect to Device Central - Can you help me with this?

Device Central was discontinued April 23, 2012.
http://www.adobe.com/products/devicecentral.html
And replaced with Adobe Edge Inspect CC (for Cloud subscribers)
http://html.adobe.com/edge/inspect/
Nancy O.

Just updated KIES and can no longer connect my laptop and S4?

I've been using KIES for a year. Was just prompted to update it. Did so (to version 2.6.0.13091.9) and now I can no longer connect my laptop and Galaxy S4.
I'm getting the following message which is, of course, nearly worthless:
     Reconnect the device in Samsung Kies (PC Studio) mode.
     Current connection mode not supported by Kies.
     Check the USB settings.
     (Settings -> Applications -> Development -> USB debugging (x))
1) "PC Studio" has no actual meaning; after searching online I found what they're trying to tell me is the phone must be in MTP mode rather than USB debugging mode.
2) The Settings path above is wrong; I DID manage to find the proper path to turn off debugging & switch to MTP, but that doesn't help.
3) uninstalled & reinstalled KIES; no help
Any ideas?
I know 1000's of other people are having this problem, so I'm a bit surprised VZ doesn't have a ready answer here.

    Hey there mjr123,
I am sorry to hear that you are having issues with the Samsung Kies software. This is actually a third party application offered through Samsung, so I would recommend reaching out to Samsung's support team for the best assistance.
NicholasB_VZW
Follow us on Twitter @VZWSupport

I did the ios 5 update for iphone 4 and can no longer see the pics i take in the camera app or camera roll. nothing will let me see them the page just goes to no photos or videos. if anyone knows a solution or a fix it would be greatly appreciated. thanks

i did the ios 5 upgate for my iphone 4 and can no longer view the pics i take in the camera app or camera roll in photos. nothing lets me see them the page just goes to no photos or video but i can see the last pic i took in the little box in the corner in the camera. does anyone know how to fix this problem and make it work normal again. thanks

Try a reset of the device by pressing and holding the home and power button for 15-20 seconds until the white Apple logo appears.

Disconnect Device through Hotspot and can no longer connect

I recently disconnected a Windows 7 device through the "Connected Devices" option on the Verizon Hotspot. After disconnecting that Windows 7 device I am no longer able to connect through the Verizon Hotspot. I have removed and added back the hotspot profile in Windows 7 and can still not connect. I can still however, connect to other devices on the Verizon hotspot. I receive a simple error message in Windows 7 to verify the encryption settings even those encryption settings are properly set to WPA2. It appears that both devices appear to be out of synch. Has anyone experienced this with other Verizon 4G LTE hotspots? I generally just disconnect the device or turn off the hotspot when disconnecting however, I did not see any hard whatsoever in disconnecting the device through the hotspot "Connected Devices" option. Any help would be greatly appreciated as I need to get one of my business laptops that use Windows 7 back online..

If it's encryption Windows 7 is speaking of, make sure in the wireless adapter settings configuration that not only is on the correct WPA2 as you stated but the encryption matches, such as AES or TKIP.
Otherwise, removing the connection from the Preferred Wireless Networks list and resetting the device should allow a fresh new start.

Since updated to Firefox 4 I can no longer use HP Simple Pass to manage my logins. It worked fine with Firefox 3.6

I have a HP Pavilion DV6 Laptop and really like the HP Simple Pass password system the laptop offers. I have been using with FF since getting the computer last Oct 2010 with no issues. I just upgraded to FF4 and now can no longer use the HP Simple Pass finger print reader with FF4. Is there a way to fix this problem?

The company that make the bioscanner for HP have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388

Installed firmware update, and can no longer connect to AE base station

I have an Airport Express base station and would like to connect to an existing wireless network.
I first attempted to change the AE base station to "client mode" in Admin Utility, but this option was grayed out.
I downloaded and successfully installed the latest version of the firmware, and I also did a factory restart. Now, Admin Utility recognizes the base station, but when I click "configure" and enter my password at the prompt, I get the following message:
"An error occurred while trying to access the base station. Make sure your network connection Is valid and try again. Error code -4"
Any suggestions would be greatly appreciated!

Try connecting your computer/laptop directly to the base station with an ethernet cable to one of the external ports and install your network settings. If it finds it there, it will find it after you've reloaded your network info to the base via the Apple Utility. Hopefully when you disconnect afterward, all will be fine. Be sure not to select "closed" network although Macs will login with no prolem, PC's have trouble doing so even with the network data stored in the internet settings.
Good luck!

I recently updated to Firefox 7, and can no longer connect.

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