I recently upgraded my internet service with Comcast for faster internet. When I user ethernet connection I get 50 MB download speed....when I use the wireless connection I get 10-20 MB speed. I have an airport extreme...3-4 years old. Why?

I recently upgraded my internet service with Comcast for faster internet. When I use an ethernet connection I get 50 MB download speed....when I use the wireless connection I get 10-20 MB speed. I have an airport extreme...3-4 years old. Why is the speed so different and are there settings I can change to increase the wireless speed?

If your supposed to be getting 20 Mb/s down via your ISP and both Mac's are not getting that on the SpeedTest, then obviously your router appears to be the cause.
Connect one Mac directly to the ISP's modem, power off/wait 30 seconds/then power on, then power on the Mac. The ISP will connect directly to the Mac, then run a SpeedTest.
Then repeat the same for the other Mac. If both Mac's have a problem then it's possibly the ISP, the modem, your lines to them or on your property, or both Mac's are messed up.
You'll have to keep searching for the cause. Call your ISP and ask then to run a test to see if your getting your 20 Mb/s to your modem, that should clear part of the problem.
Diagnosing network issues

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My laptop is connected to company LAN on wire and I have another active wifi connection provided by a router. Can I use the wifi connection for mozilla connection and the wired for everything else? I'm on Win7.

I have 2 simultaneous active connections:
no1: wired connection to company lan; private IP 172.19..
no2: wireless connection to unrestricted traffic router; private IP: 192.168...
my question: can I use the wireless connection for mozilla traffic and the wired for everything else?
I'm on Windows7 Prof, all security updates installed.

Go to Control Panel > Network and Internet > Network and Sharing Center >
Click Change adapter settings from left panel > Open the network connection you want to change the DNS servers for by right click and select Properties > Select
Internet Protocol Version 4 (TCP/IPv4) and click Properties button > Choose the
Use the following DNS server addresses > enter the IP address for a
Preferred DNS server as well as an Alternate DNS server.
Primary DNS: 8.8.8.8
Secondary DNS: 8.8.4.4
This IP belongs to Google public DNS.
Note: Wired connections are usually labeled as Ethernet, while wireless ones are usually labeled as
Wi-Fi or Wireless Network Connection.
Uncheck Internet Protocol version 6
Mark as Answer if it's worked. Thanks. Balamurugan_Subramaniyan

I recently upgraded to mac os x lion. But now my broadband pen doesn't work. I'm portuguese and i use the vodafone network. Can anybody help me?

Hello.
My name is Margarido and i'm portuguese. I use a mobile operator named zon to access the web using a broadband pen modem.
This operator uses the vodafone technical support (network) and since i upgraded to the Mac OS X Lion, the pen modem doesn´t work.
Can anybody help me?
I eared that Mac OS X Lion doesn´t support pen modems yet. Is this true?
Thank you.

Your best bet is to call the Vodafone technical support helpline. Since each manufacturer writes custom software for each OS. They might be working on new drivers...

Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. Any suggestions?

Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. The light on the Express is flashing green though. Does it mean I have to re-set the settings on Airport Utility? I.e. the old settings haven't been cleared yet. Any suggestions?

Let's see if I can get this straight.
You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
Then you have an Airport Express that is set to "Extend a wireless network" which you selected the name of your network in the box...
Correct?
See this Apple document:
http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
The wireless unit on the right of the diagram can be either of the newer Apple base stations.
Extreme, Express, Time Capsule

HT4260 I have an AirPort Extreme and a linksys router. What is the best way to get 6-8 wired connections with ac speeds?

I have an AirPort Extreme and a linksys router. What is the best way to get 6-8 wired connections with ac speeds?
Appreciate your assistance.

The answer depends on whether the AirPort Extreme is your main router....or...the Linksys device is your main router.
In either case, the two devices must connect together using a wired Ethernet connection using CAT5e or CAT6 cabling.
Any version of the AirPort Extreme produced within the last 5 years will have Gigabit Ethernet ports. In order to get the same speeds from the Linksys router, it will also need to be Gigabit Ethernet capable.
If you need additional Ethernet ports, you will need to add a Gigabit Ethernet switch to either the AirPort Extreme or Linksys router.
It is assumed that your other devices connecting to the AirPort Extreme and Linksys router will also have Gigabit Ethernet capability.
Not sure why you mention "ac" speeds in your post. This relates to wireless connections, not wired.

I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light.

I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light. Can anyone who has made this change offer some advice?

apikoros wrote:
The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
1) I assume it's just a matter of using the Utility, entering a stronger password and checking for it to be remembered in Keychain Access. But do I have to change the password for each individual unit-- the TC, the Extreme and both Expresses-- or will changing it just for the TC alone work for the entire network?
Resetting the password you will need to do for each device... the utility cannot even see those old units.
So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
2) Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
N.Korean hackers.
[Edit] Whoops-- one more question: I want to partition the TC's disk, but Disk Utility doesn't see it. What do I need to do?
You cannot partition a network disk. And apple provided no tools for it in the TC itself. You can pull the disk out and partition it but that voids your warranty. (although done with care who is to know).
Look at Q3 here.
http://pondini.org/TM/Time_Capsule.html
Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together.

I have installed Airport Extreme on my iMac, but want to extend the wireless network with Airport Express. Everything is fine until I try to select Extend the wireless network. I select Extend Wireless network but have no success. Ideas?

I have installed Airport Extreme on my iMac, but want to extend the wireless to rooms with a weak signal. The internet connection is fine with the basic setup. As soon as I go into Airport Utility to select Extend Wireless Network and fill in what I believe is proper information, I get an error message that Airport Extreme no longer has an IP address, the internet connection is broken, and under Wireless, that there is a wireless network in existence that can't be found. Rebooting the modem only brings the Airport Extreme back to the starting gate so that the internet is once again available. I assumed (naively) that with the All Mac All-the-Time context, adding Airport Express would truly be Plug and Play. I got the plug, but no play. I asked a Comcast technical specialist about it and he said that I needed to reset the Airport Express settings back to their default, factory status. I looked that process up online and found out that the way to do that was to hold down the reset button, then plug Airport Express into the socket and wait for the green light to flash four times. Then wait 45 seconds and the default settings will return. I did all that, only to find out that after the initial flash of green, green never appeared again. I got a fast flashing yellow light, followed by the light going off. Apparently this didn't reset it properly. So, after hours trying to get this system to work, I appeal to someone who can see through this mess and provide the key to success!
highFly376

Let's see if I can get this straight.
You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
Then you have an Airport Express that is set to "Extend a wireless network" which you selected the name of your network in the box...
Correct?
See this Apple document:
http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
The wireless unit on the right of the diagram can be either of the newer Apple base stations.
Extreme, Express, Time Capsule

I have an airport extreme. i am trying to connect a laptop with windows 7 to a wireless printer, with no luck. any ideas?

I have an airport extreme. i am trying to connect a laptop with windows 7 to a wireless printer, with no luck. any ideas?

The problem is not the router.. the issue is the vpn has put your computer in a different IP range with a different gateway. When you turn off the vpn the computer returns to local lan and can print.
Some vpn software allows you to set gateway to use local net instead of remote gateway or access to other webistes or local lan.
Read up the issue.
http://stevejenkins.com/blog/2010/01/using-the-local-default-gateway-with-a-wind ows-vpn-connection/
Cisco vpn client..
https://supportforums.cisco.com/thread/239113
I did not search much.. just grabbed the first article I could find that explains the issue.
The whole point of the vpn is whilst it is connected your computer is NOT part of the Local Lan .. it is part of the Remote LAN via the vpn tunnel.
It is also a security risk using split tunnelling so often it will not be allowed.
Plug the printer directly into the computer via usb or whatever.. Local connection will work.. not local lan.

I have a new PC laptop with Windows 7 and Office 2010. I have an Airport Extreme, and installed Bonjour on my laptop. Bonjour "sees" my printer. When I try to print, the printer lights up -- but doesn't print. anyone have an idea? Thanks Gregg

I have a new PC laptop with Windows 7 and Office 2010. I have an Airport Extreme, and installed Bonjour on my laptop. Bonjour "sees" my printer. When I try to print, the printer lights up -- but doesn't print. anyone have an idea? Thanks Gregg

Hi Kelly,
As someone who has to print from my Mac to a networked printer at home all the time, I can certainly understand how frustrating it must be to have that fail to perform as expected. Let's see if we can get you up and running.
I would suggest that you troubleshoot using the steps in this article -
OS X Yosemite: Printing troubleshooting
Start with the section titled Check the network.
Thanks for using Apple Support Communities.
Sincerely,
Brett L

I have an airport extreme with a HP Folio laptop and cannon pixma MX882 printer. when i am VPN'd in thru Cisco vpn and try to print the wireless print connection stops. i Un-VPN and it prints. then i have to go back into VPN to continue?how do i configure

i have an Airport Extreme wireless router, HP Folio laptop (company supplied) and a Canon PIXMA MX882 wireless printer,copier, scanner and fax.
when i am VPN's in thru CISCO VPN to my company Intranet site I cannot print wirelessly. i have to turn off VPN, priint and log back into the company intranet site. is there a way to configure the router so that it is not blocking the signal?
Tx

The problem is not the router.. the issue is the vpn has put your computer in a different IP range with a different gateway. When you turn off the vpn the computer returns to local lan and can print.
Some vpn software allows you to set gateway to use local net instead of remote gateway or access to other webistes or local lan.
Read up the issue.
http://stevejenkins.com/blog/2010/01/using-the-local-default-gateway-with-a-wind ows-vpn-connection/
Cisco vpn client..
https://supportforums.cisco.com/thread/239113
I did not search much.. just grabbed the first article I could find that explains the issue.
The whole point of the vpn is whilst it is connected your computer is NOT part of the Local Lan .. it is part of the Remote LAN via the vpn tunnel.
It is also a security risk using split tunnelling so often it will not be allowed.
Plug the printer directly into the computer via usb or whatever.. Local connection will work.. not local lan.

I have an Airport Extreme, 2 laptops with windows 7 and a wireless HP printer. I can connect the laptops to the printer. Any advise?

I have an Airport Extreme, 2 laptops with windows 7 and a wireless HP printer. I am not able to connect the laptops to the printer. Any advise?

The problem is not the router.. the issue is the vpn has put your computer in a different IP range with a different gateway. When you turn off the vpn the computer returns to local lan and can print.
Some vpn software allows you to set gateway to use local net instead of remote gateway or access to other webistes or local lan.
Read up the issue.
http://stevejenkins.com/blog/2010/01/using-the-local-default-gateway-with-a-wind ows-vpn-connection/
Cisco vpn client..
https://supportforums.cisco.com/thread/239113
I did not search much.. just grabbed the first article I could find that explains the issue.
The whole point of the vpn is whilst it is connected your computer is NOT part of the Local Lan .. it is part of the Remote LAN via the vpn tunnel.
It is also a security risk using split tunnelling so often it will not be allowed.
Plug the printer directly into the computer via usb or whatever.. Local connection will work.. not local lan.

I have an airport extreme which doesn't come with a straight audio jack on it like the express. Can I get a converter to go from the dual speaker plugs to usb on the extreme?

I have an airport extreme which doesn't come with a straight audio jack on it like the express does. Can I get a converter to go from the dual speaker plugs to usb on the extreme?

Sorry, but no. The only Apple router with an audio output jack is the AirPort Express.

I have a Airport Extreme with a 1TB external HD connected to it. How can I password protect certain files?

I have a Airport Extreme with a 1TB external HD connected to it. I have it set up so my Macbook Pro and PC's in the house can access it. i have some files that i would like to protect(sensitive personal info.). Is there a way that can be done where as certain folders are password protected? Any advice is appreciated. Thanks!

Would a good workaround be to use disk utility to set up a password protected sparse image, of course being connected directly to the Mac, then connect the drive to the Airport Extreme?
Then, couldn't one use that drive and protected files as normal on the airport? It would just require one extra step of using a Mac to set things up first.
I disconnected my Airport so cannot check it out for myself.
Hugh

I have an airport extreme with a USB printer attached (non-airprint). Can i print from my ipad?

I have an airport extreme with a USB printer attached, it is a non airprint printer.
I can print via my network from my desktop but I want to know if i can print from my ipad 2 and ipad 1

Printing from an iPad or iPhone
To print directly from an iPad you need an AirPrint - enabled printer on the same wireless network as the iPad. All AirPrint printers are wireless but not all wireless printers are AirPrint-enabled.
If you do not have an AirPrint printer, a number of workarounds exist that enable the use of any printer you normally use, even older ones that may predate AirPrint by decades. Search for the following products:
handyPrint (Mac only, donation-supported)
Printopia (Mac only, $19.95 with free trial)
These are utilities you install on the Mac you normally use for printing, enabling it to act as an AirPrint print server. The Mac must be "on" but may be asleep for them to work. The iPad needs nothing else, no iOS apps need to be installed and no configuration is necessary. If your computer can print, so can the iPad, using one of these utilities on your Mac.
Equivalent utilities may exist for PCs but I have no experience with them - I suggest https://www.collobos.com
You can also buy this standalone hardware print server, bypassing the need for a computer altogether:
http://www.lantronix.com/it-management/xprintserver/xprintserver.html
Otherwise you will need to buy an AirPrint printer or multifunction device.

Is my AirPort Extreme base station A1034 (802.11g) compatible with Comcast 50 Mbps internet service?

Is my AirPort Extreme base station A1034 (802.11g) compatible with Comcast 50 Mbps internet service?

The WAN port on the A1034 will handle up to a 100 Mbps Internet connection, so you are OK there.
Wireless on the A1034 is limited to 54 Mbps tops, so things should work OK as long as wireless devices can receive a strong wireless signal from the Apple router.

I recently upgraded my internet service with Comcast for faster internet. When I user ethernet connection I get 50 MB download speed....when I use the wireless connection I get 10-20 MB speed. I have an airport extreme...3-4 years old. Why?

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