I recently upgraded my phone from an iPhone to a Samsung s4. Since then I have not been able to recieve texts from iphones. I have turned off imessage on my old phone and unregistered it with apple but it still won't work. Any help would be greatly receiv

This is driving me crazy. I've down everything I can find online and even spoken to my network provider. Just not working.

Call AppleCare, & they will fix while you're on the phone. Ask to talk to "Account Security".

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Recently I have not been able to purchase songs from my iTunes on my iPhone 5, but I can purchase apps with no issues. Has anyone else had similar problems??

Recently I have not been able to purchase songs from my iTunes on my phone, but can purchase apps with no issue. Has anyone else experienced this issue?

If this is an Alienware system, the most likely culprit is the Bigfoot Networks LSP as per the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
Head to the Downloads and Drivers page at Dell for your particular model of Alienware. Look for available updates for your BigFoot networking device. If you update those drivers, does that give you back your Store access?

I have an iphone 4s and i keep getting an error message when ever i try to activate i have already restored the phone and it still will not work. any help would be greatly appreciated

I have an iphone 4s and i keep getting an error message when ever i try to activate i have already restored the phone and it still will not work. any help would be greatly appreciated

Activation issues are almost always the result of a device that has been hacked or jailbroken. If that is the case, no support can be provided here.

HT4872 I have not been able to import contacts from google or my android to my new I-phone 5. This article helps to a point until error message "cannot create account" already exist is received. Please help.

I have not been able to import contacts from google or my android to my new I-phone 5. This article helps to a point until error message "cannot create account ... already exist" is received. Please help.

-Reece,
We only have 1 single domain, 1 domain forest, no subdomains, only alias. I had replied to the other post as well. But I am happy to paste it here in case anyone want to read it.
So, after a few months of testing, capture and sending logs back and forth to Apple Engineers, we found out there is a setting in AD, under User Account that prevent us to log into AD from Mountain Lion. If you would go to your AD server, open up a user account properties, then go to Account tab, the "Do not require Kerberos preauthentication" option is checked. As soon as I uncheck that option, immediately I was able to log into AD on the Mac client. Apple engineers copied all my AD settings and setup a test environment on their end and match exact mine AD environment. They was able to reproduce this issue.
The bad part about this is... our environment required the "Do not require Kerberos preauthentication" is checked in AD, in order for our users to login into some of our Unix and Linux services. Which mean that it is impossible for us to remove that check mark because most, if not all of them some way or another require to login into applications that run on Unix and Linux. Apple is working to see if they can come up with a fix. Apparently, no one has report this issue except us. I believe most of you out there don't have that check mark checked in your environment... Anyone out there have any suggestion to by pass or have a work around for this?

I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great

I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great!

The fact that you can receive means you have a valid e mail address, and have established the connection to the incoming server, so all of that works. Since the send does not work, that means your outgoing server is rejecting whatever settings you used formthe outgoing set up. Try them again.
Google your particular isp, and ipad and many times you will find the exact settings needed for your isp. Or tell us here, and soneone else may be on the same isp. Some mail services need you to change a port, or have a unique name for the outgoing server.
Kep trying.

Hello. I created my apple id on a computer but whenever i try to use it on my (new) iphone, it says "review" after which nothing happens. I have not been able to purchase anything from the App store. Is there something i'm doing wrongly?

Hello. I created my apple id on a computer but whenever i try to use it on my (new) iphone, it says "review" after which nothing happens. I have not been able to purchase anything from the App store. Is there something i'm doing wrongly?

Have you looked in your email for a confirmation of the new apple id?

TS1398 My iPad & iPhone won't connect to iTunes store.... it worked just fine earlier today... but not now. Nothing has changed. I've gone through all of Apples suggested troubleshooting guides but it still won't work! Help?

My iPad & iPhone won't connect to iTunes store.... it worked just fine earlier today... but not now.
My daughter also has an iPad and an iPhone and these too won't connect either (use the same iTunes account)
Nothing has changed since this morning, I've gone through all of Apples suggested troubleshooting guides but it still won't work!
Help?

p.s. I just signed out of my apple id on daughters iPad and tried to create a new apple ID and still got the message CANNOT CONNECT TO ITUNES STORE......
so is this a problem with apple rather than my devices? Just seems weird that all our apple devices are doing this this afternoon when they were just fine this morning.......
P.P.S Just got a text from a friend with iphone and ipad......they are having same issue so at least I know it's not just me, so what's going on here APPLE?????

HT1926 Itunes will not install on my pc because it says I am in Safe Mode. I restarted my computer and selected normal start up but it still isn't working. Help!

I am trying to install itunes on my pc so I can upgrade my Iphone. I currently have windows vista. When I try to install itunes it says I am operating in safe mode and won't install. I have tried to reboot my computer and selected "normal start up" but it still won't work. Any suggestions would be great! Thanks!

Is that on a 64-bit system?
If so, try the following user tip:
"The Windows Installer Service could not be accessed" error messages when installing iTunes for Windows on 64-bit systems

I have set up iTunes and iCloud with my iPhone 4S but have not been able to get information from the manual for transferring contacts from Microsoft Office Outlook to my phone contacts. Is this possible and, if so, how are the contacts transferred?

I have set up iTunes and iCloud with my computer and my iPhone 4S but have not been able to determine whether contacts on Microsoft Office Outlook can be transferred from the pc computer to the phone. Is transfer possible using iTunes or iCloud or other method to transfer the contacts. If so, what are the steps for making the transfer successful.
ETGamboa

Thank you Thank you!! Quickest response EVER on a help community!! Awesome!!

My ipod nano 5th gen wont play movies or videos on my ipod but plays them on itunes when i click on it the screen flashes black i have tried taking the movie off my ipod and putting it back on but it still won't work what should i do?

My ipod nano 5th gen. won't play movies or tv shows but it plays them on itunes. When I click on it the screen flashes black. I have tried taking the videos off my ipod and then putting them back on but it still won't work. what should i do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have an Iphone 4S and ever since I did the IOS6 update I have not been able to update or downloand new apps. I touch the update or download tab and nothing happens. Thanks for any input

I have an Iphone 4S and ever since I did the IOS6 update I have not been able to update or downloand new apps. Itunes works fine along with everything else. I touch the update or download tab and nothing happens. Thanks for any input!

Settings, general, restrictions, are they off?

Since I installed Firefox I have not been able to send emails from aol. What is causing this problem and how do I fix it?

Whether I am responding to an email or composing a new one I have not been able to consistently send emails since I downloaded FF. Once or twice I managed to send one but do not know why they went through since typically do not get past the technical problem message. The error always says there is a technical problem but does not specify the actual problem.

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]]

I have not been able to access pics on iphoto. When I click on iphoto it begins loading and seems to be stuck. I can leave it loading for hours and nothing happens. Need help grandkids pics are on their.

I have not been able to access pics on iphoto. When I click on iphoto the program starts loading and continues to spin.What can I do to remedy this problem?

Best option: Restore from your back up
Next best: Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Least best: http://docs.info.apple.com/article.html?artnum=107947 has details on how to recover the files from your Library and start over.
Regards
TD

HT4623 have not been able to update my 4s iphone to ios 8.0.2 using itune, hlaf way in download it fails. I have been trying last 24 hrs

I have not been able to update my iphone 4s to ios 8.0.2 using Itunes
I have updated my Itunes on windows to latest version
The download of 8.0.2 fails after 20 minutes due to unknown reasons.

Hi, nasser_1342
Thank you for visiting Apple Support Communities.
I would need a little more information regarding the exact errors you are receiving to better assist you. However, here are the best troubleshooting resources to start with when not being able to update or restore your iOS device.
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Cheers,
Jason H.

Have reset Firefox & completed all of steps in "Flash video won't play full screen on YouTube, Facebook and other websites", but video still won't work. Help!

I have reset Firefox, completed all the steps in "flash video won't play full screen on YouTube, Facebook and other websites". And the video still won't play in full screen. It will play, but frequently stops or sound continues and picture freezes. I have noticed that if I continually move my mouse, it plays fine. All these videos play fine in IE and Chrome.

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox).
To disable hardware acceleration in Flash Player:
#Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
#Right-click on the Flash Player logo on that page.
#Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
# Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/>
# Remove the check mark from '''Enable hardware acceleration'''.
# Click '''Close''' to close the Adobe Flash Player Settings Window.
# Restart Firefox.
This [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested.
Does this solve the problem? Let us know.

I recently upgraded my phone from an iPhone to a Samsung s4. Since then I have not been able to recieve texts from iphones. I have turned off imessage on my old phone and unregistered it with apple but it still won't work. Any help would be greatly receiv

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