I recently wanted to update my phone and so when i put it in recovery mode and tried to set it up it said that i had to enter the apple id that i used to set up the phone the first time but i dont know the information to my old account what do i do?

I recently wanted to update my phone and so when i put it in recovery mode and tried to set it up it said that i had to enter the apple id that i used to set up the phone the first time but i dont know the information to my old account what can i do?

You will need to remember or find the id that you used, without it you won't be able to re-activate your phone - if you are on the activation screen then does that show the first letter of the id and the email provider's name ?
Do you know if you have any of the account's downloads in computer's iTunes library - if you do then you can get the id form that : Recovering a forgotten iTunes Store account name.
If not then see if you can find it via http://appleid.apple.com : Apple ID: How to find your Apple ID.

Similar Messages

  • HT201263 ok i pod is disabled but when i put it in recovery mode and it does all the step you have in the above sentece at the top of the pg of itunes it says updateing system and 3 hrs remaining(why's dat) n it also goes bck 2 the main screem(y's that

    I have an ipod touch and i put it in recovery mode and to reset it and it does all the main process when i hold the honme button and for 10 sec and then put conenct it to itunes.................and it does the process and its in recovery mode but at the top of the aple pg it has updateding/downloading system ( remaining time 3 hours) why does it says that and another thing and when it startes recoverying from itunes the i pod cuts on by its self and goes back to the main screem, by its self i have touch anything on the ipod .................why does it does that and what i can do to get my ipod back on track and working and i pod is in disabled mode( connect to itunes) i did that but no hlp so what can i do

    and it stills have warrenty on it but i dnt wnt to send it back because it still is in good condition and look brand new no straches on screem or etc just plain new looking thats y im trying yo get it recovered but its disabled all the  way now and i cant do anything and i have connected it to the ituners on my computer but no help on gettingthe ipod back to standared requalar mode yet.................so any hlp or info or suggestions if so plx feel free to reply or email me [email protected]  or txt 334 316 4563 thanks and yeah i know some of u might say sum about my number i put up but its a lil prepaid fne i just bought to get hlp with my ipod and i just wnt to get the ipod fixed quickly asap....( this is not my permanitly fne just a 9.99 phone from dollars general..lol but help me on the ipod or cll the fne on the number i provided or email me at the email or reply on this note

  • Dear Apple Good Morning Greetings from me. i use  IPHONE 5 in bangladesh. but now i facing a problem that is the signing problem the phone is not open even i cannot enter this phone is says Sign in to ICLOUD but i dont know the password what i do

    Apple please help me
    Good Morning
    Greetings from me.
    I used last 3 month  IPHONE 5 in bangladesh. but now i facing a problem that is the signing problem
    the phone is not open even i cannt enter this phone
    is says
    Sign in to ICLOUD
    Enter the Apple ID password for
    but i dont know the password. Please brother help me to use this phone. i brought this phone from some one 355pound. so i am in helpless.i am facing big trouble i dont have enough money for purchase another one. please help me...........................
    <E-mail Edited by Host>

    You need the previous owner to unlock it, unless they do you have a brick there is no other way .
    iPhone was probably stolen if you purchased on eBay, claim and get your money back
    See here
    http://support.apple.com/kb/HT5818
    for explanation of Activation lock
    APPLE will not help you

  • I found an iphone 4 and tried to bypass the passcode but as i moved on to try and use this iphone, it says that i have to contact the owner to give me the apple id and password but i dont know the owner

    i have got an apple iphone 4 and want to use it...it says that i need to contact the owner of the iphone to give me the apple id and the password, but i dont know the owner because i found this iphone.....can you help me unlock this iphone ??

    It doesn't belong to you. Turn it over to the police. You can't bypass the activation lock. It's doing exactly what it's designed to do, which is to prevent scum like you from using a lost or stolen phone.

  • When I updated to iOS 8.1 on my iPad 2 it failed when installing it's in recovery mode and when I go to iTunes to restore it downloads the update to about 900 Mbps then gives me error 9006

    When I updated to iOS 8.1 on my iPad 2 it failed when installing it's in recovery mode and when I go to iTunes to restore it downloads the update to about 900 Mbps then gives me error 9006

    Hi Willy,
    Welcome to Apple Support Communities.
    The article below provides information about specific update and restore alerts, including the 9006 alert that you saw when attempting to update your iPad 2 to iOS 8.1. Try using the instructions provided to see if the issue is caused by a conflict with the security software on your computer.
    Resolve iOS update and restore errors
    Check your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
    I hope this helps,
    -Jason

  • HT201263 It is normal, when your ipad is in recovery mode and your itunes is updating software and my ipad screen back to the apple logo??

    It is normal, when your ipad is in recovery mode and your itunes starting downloading 1 item (ipad software update) and in few minutes my ipad screen back to the apple logo?? It is ok ?

    Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Or try using one of these programs to place the iPod in recovery mode
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella

  • What do i have to do if in my ipod i have locked restrictions and i want to unlocke it but i dont know the password.

    what do i have to do if in my ipod i have locked restrictions and i want to unlocke it but i dont know the password.

    You will have to restore as new

  • I was trying to update sofwatare for my iphone 4s, i got stuck with recovery mode and only option i see is to restore from factory setting. Do i lose all the the datas ? i did't had any backup. What is a solution?

    I was trying to update sofwatare for my iphone 4s, i got stuck with recovery mode and only option i see is to restore from factory setting. Do i lose all the the datas ? i did't had any backup. What is a solution?

    If you didn't back it up, your data is gone. There is no "solution" after the fact.

  • I tried updating to iso 8.0.2 and now my ipad is stuck in recovery mode and will not do anything. it will not reset.

    I tried updating to iso 8.0.2 and now my iPad is stuck in recovery mode and will not do anything. it will not reset.

    RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • When i put firefox in offline mode, and then click on pages saved in history , it can't load any pages or any images. i put cach size to 250mb but the problem is the same, it saves history for two months, but can't load pages.

    when i put firefox in offline mode, and then click on pages saved in history , it can't load any pages or any images. i put cach size to 250mb but the problem is the same, it saves history for two months, but can't load pages.

    Hi there,
    When I inspect your site in browser tools, I'm getting 404 errors from your page:
    [Error] Failed to load resource: the server responded with a status of 404 (Not Found) (jquery-2.0.3.min.map, line 0)
    [Error] Failed to load resource: the server responded with a status of 404 (Not Found) (edge.4.0.0.min.map, line 0)
    BarnardosIreland wrote:
    I would have thought that publishing should give a complete package that doesn't need any further edits to the code and can just be directly ftp'ed to the web - is this correct?
    In general, you are correct - but also your server does need to be properly configured (and those errors above lead me to think it may not be) to serve the file types that your uploading - but it could be something else entirely. Can you zip up your composition folder, upload it to your Creative Cloud files, set it to share, and then post a link here so I can download it? If you'd rather not share it publicly, can you PM me with a link to your composition files?
    Thanks,
    Joe

  • Just tried to update iPhone 4S to 6.1 and it first of all failed to back up then it failed to update so i had to put it in recovery mode and restore it then it failed to restore starting to think its an itunes issue does anyone have any advice?

    Just tried to update iPhone 4S to 6.1 and it first of all failed to back up then it failed to update (Error 11) so i had to put it in recovery mode and restore it then it failed to restore with an unknown error starting to think its an itunes issue does anyone have any advice?

    if your computer is not recognizing it, try using a different USB port or different usb cable. if that doesnt work you will need to uninstall and reinstall itunes.

  • TS1369 my ipod says that it is locked out for 22,696,574 minutes. ive tried to put it in recovery mode and DFU mode but i tunes wont even recgonize my ipod at all SOMEONE HELP

    My ipod says that it is locked out for 22,696,574 minutes. ive tried putting it in recovery mode and DFU mode but nothing works AND itunes wont even recongize my ipod and when i plug it into my computer it says UNKNOWN DEVICE, SOMEBODY PLEASE HELP ME I NEED PICTURES OFF OF IT FOR MOTHERS DAY

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
    1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    2. iOS- Forgotten passcode or device disabled after entering wrong passcode
    3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    4. iOS- Understanding passcodes
    5. What to Do If You've Forgotten Your iPhone's Passcode
    6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
    7. Restoring iPod touch after forgotten passcode
    8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
    Forgotten Restrictions Passcode Help
    1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
        If this method does not work, then you will need to fully Restore your
        device as New

  • I want to delete my i cloude account but i dont know the password of my i cloude account because i bought it from market plz help me

    i want to delete my i cloude account but i dont know the password of my i cloude account because i bought it from market plz help me

    Welcome to the Apple Community.
    You can only wipe your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.
    Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.

  • HT4137 how do i unlock an ipod but i dont know the passcode

    how do i unlock an ipod but i dont know the passcode

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • What does it mean when your ipod is in recovery mode and how do I solve this problem

    What does it mean when your ipod is in recovery mode and how do I solve this problem?

    Unless you have a backup from which you can restore, yes you will lose all of your data and settings.
    You should be able to sync your content back to the iPad if you have been syncing with iTunes all along. If you don't sync with iTunes, you can download much of your paid content again for free as long as you use the same Apple ID. This explains downloading past purchases.
    http://support.apple.com/kb/ht2519
    Unfortunately, at this point, you must restore the device before you can move on. There is nothing you can do to avoid it now.

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