I recently was given a new computer and my plan was to re-install Elements 12 on to it. However it won't allow me to do it as it says I have already used that disk on previous computer. How do I install the Elements software on my new computer?

How do I re-install my Elements 12 software on my new computer?
Ron S
Wasaga Beach, On

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Similar Messages

Hello, I have updated to the newest Pages and yet when I open a document to use it says, "You need a newer version of Pages to open this document." When I got to install it again it says I have already done that. Anybody have any tricks? Thanks!

Hello, I have updated to the newest version of Pages and yet when I open a document to use it says, "You need a newer version of Pages to open this document." When I got to install it again it says I have already done that. Anybody have any tricks? Thanks!

You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5/5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5.1 sometimes can not open its own files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has not only managed to confuse all its users, but also itself.
Note: Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

I just updated to iTunes 11. This version will not allow me to change info on any songs. Have always use "command i" with previous versions. Anyone else experiencing this problem? A solution?

I just updated to iTunes 11. This version will not allow me to change info on any songs. Have always use "command i" with previous versions. Anyone else experiencing this problem? A solution?

Hey! I had the same problem you did just today when I was trying to get my second iPhone to sync. What you need to do with music or anything extra that you doing you have to creat a second playlist or picture or anything that you would like to use, so that you can add to the second device that you are going to be using. I am not sure if that will help but it helped me out a lot!! Good luck!

I have a lock that i don't know how to remove to update my software

i have a lock that i don't know how to remove to update my software

Click the lock and enter your password when prompted.

I have a 10.2.8 os. I had opened up the AOL logo on the bottom bar. Two aol boxes came up. I can get them to go away for a short time and then they come back. I have not used AOL for 6 years. How can I get the boxes to go away?

I have a 10.2.8 os on a G4 desktop. A week ago I clicked on the AOL icon in the bottom bar. I have not used AOL for six years. Two aol boxes came up. I can not get the boxes to go away for long. They may go away for 15 minutes and they come back while I am working. How can I get these aol boxes to go away?
I will be upgading to Tiger; 10.4.

Right click on the AOL icon and select move to trash.

I have an iphone4 that i updated to io7 how do i do the spp store agreement on it ? I am really ticked off now ready to go to the android or something

I have an iphone4 that i updated to io7 ( Which ***** by the way ) How do i sign the stupid app store agreement ?

There is no "Agree" on the bottom. Only a email part that does not work

Updated ipad2 and given me a set up screen with password that i havent previously had, how do i find the password issued???

i have updated my i pad2 to the ios 7 and have been taken to a locked home screen when i havent had a lock passcode on it before hand, can anyone help please

Depending upon what version of iOS that you have on it then you might have a Settings > General > Restrictions > Require Password setting on it - if you do then set it to 'Immediately'

Dialogue box says ipad hasn't been backed up but box won't close and it won't let me access settings to turn off cellular so I can use wifi to back up. How do I close the box?

Dialog box won't close and let me unlock to access settings. How do I unfreeze it>

Try a reset: Press & hold (continue to hold) both the Home and sleep/wake buttons at the same time until the Apple logo appears. Release the buttons and the device should boot normally.

Transferred Digital Copy to iTunes all well, reinstalled laptop and says Redeem Code already used, what can I do?

I Transferred the Digital Copy of my DVD to iTunes.
Later had to reinstal my Laptop, and when I try to put the Digital Copy on my iTunes now, it says Redeem code already used, what can I do?

danielcallen wrote:
I Transferred the Digital Copy of my DVD to iTunes.
Later had to reinstal my Laptop, and when I try to put the Digital Copy on my iTunes now, it says Redeem code already used, what can I do?
I found this site: http://www.foxdigitalcopy.com/uk/ and I explained what had happened, and gave my old Codes, and then they e-mailed me a while later with new Redeem codes!!!
They work perfectly and it's brilliant!

Hi I want to change my Apple ID email as I can no longer access my old email account. I try to change it to my new email but it says I'm already using it as my 'rescue email' so how do I remove or change my rescue email so that I can use it as my primary?

Hi I want to change my Apple ID email as I can no longer access my old email account. I try to change it to my new email but it says I'm already using it as my 'rescue email' so how do I remove or change my rescue email so that I can use it as my primary email?

Hey RachaelAnderson,
Thanks for using Apple Support Communities.
Looks like you want to change the email address you are using as your resuce email address. This article shows you how to change the addresses.
Manage your Apple ID primary, rescue, alternate, and notification email addresses
http://support.apple.com/kb/HT5620
Have a nice day,
Mario

TS3376 I need to shut off Find My iPhone to restore it. The email associated with find my iphone is no longer in use and I cancelled that apple is. How do I change the Apple ID to my new one? My new one is already working everywhere else on my phone an

I need to shut off Find My iPhone to restore it. The email associated with find my iphone is no longer in use and I cancelled that apple is. How do I change the Apple ID to my new one? My new one is already working everywhere else on my phone and iTune

Are you trying to change the Apple ID associated with your iCloud account? If so, go to Settings>iCloud, tap Delete Account, then sign back in with the new ID. This deletes the account and your iCloud data from your device, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.
To avoid losing photo stream photos, save them to your camera roll (if not already there) before deleting the account. To do this, open your my photo stream album, tap Edit, tap the photos, tap Share, then tap Save to Camera Roll.

I'm moving an internal hard drive from an old computer to a new computer. How do I transfer the catalog data to my new computer so the Organizer of Photoshop Elements 6 will find the data on the hard that has been moved to the new computer?

I'm moving an internal hard drive from an old computer to a new computer. (My new compute runs Windows 8.1) How do I transfer the catalog data to my new computer so the Organizer of Photoshop Elements 6 will find the data on the hard that has been moved to the new computer? Is this possible or do I have to use the procedure of copying the catalog along with the photos to a back up hard drive and then restore them on the new computer?

The 'normal' procedure is to do a PSE organizer backup (not a copy or a backup from external tools) to an external drive, then a restore to the new location.
The advantage is that you have a backup of both catalog and media files and you don't have all disconnected files, which would happen with external backup tools. Also, if you restore with a more recent elements version, the catalog will be automatically updated to the new format.
The drawback in your situation is that you'll have either to overwrite all your files or restore to a custom location, creating a duplicate photo library (which supposes you have enough free space).
It would be possible to simply use the organizer in the old PC to move the catalog to a new 'custom' folder just under your C: root drive. The catalog would be accessible once the drive will be installed in the new PC. Then you would have all files 'disconnected' due to the fact that all your media files are now on a drive with a different letter. Reconnecting a whole library is a hard job with PSE6, less so with PSE11/PSE12.
If the idea of fiddling with the sqlite database with external sqlite manager tools is ok for you, I can describe the process more in detail. You only copy your catalog folder (as suggested above) to another location. Instead of trying the 'reconnection' way, you install the sqlite utility on the new computer. When the old drive is installed in the new computer, you simply edit a given record in the catalog database, catalog.psedb, and start the organizer with your copied catalog by simply double clicking the 'catalog.psedb' file.
Even if the last solution is much, much quicker, I would still create a new PSE backup : you have never too much safety .

I have a video that I created for my daughter's first birthday. The hard drive on my computer crashed and I lost the video file. The only place I have it is on my iPod Classic. How can I transfer the video from my iPod to my new hard drive?

I have a video that I created for my daughter's first birthday. The hard drive on my computer crashed and I lost the video file. The only place I have it is on my iPod Classic. How can I transfer the video from my iPod to my new hard drive?

You are in luck, Refer to this recent post by tt2, on recovering media using 3rd Party Software.
He has made a comprehensive list, browse through them and decide which suits your requirements.
Have a nice day!

I have been using Lightroom 4.4 successfully for over 2 years. Just tried to import some new photos after a vacation and the application crashes when I click "import" every time. Tried restarting computer. Version says it is up to date.

I have been using Lightroom 4.4 successfully for over 2 years. Just tried to import some new photos after a vacation and the application crashes when I click "import" every time. Tried restarting computer. Version says it is up to date.
How do I get formal support for this from Adobe?

Thanks for the response. The application was crashing. A Windows message was displayed showing "Lightroom.exe has stopped working", "Windows can check online for a solution the problem.". Etc.
I just launched Lightroom to check the exact message for this reply - and the Import worked. It had failed dozens of times before.

Hey! I recently had to reboot my computer and reinstall itunes. I now want to update my iPad but it is not allowing me to save my apps in my itunes library because it is already connected with my old library from before I rebooted. What do I do?

Hey! I recently had to reboot my computer and reinstall itunes. I now want to update my iPad but it is not allowing me to save my apps in my itunes library because it is already connected with my old library from before I rebooted. What do i do?!

The solution is fairly easy IF the items that you are concerned about are all items that have been obtained from the iTunes Store AND they were all purchased using the same Apple ID. First, with the iPad disconnected from the computer, fire up iTunes. Look to the right side top and confirm that that Apple ID is displayed. If it is not, go to "Account" and log into that ID. Then, connect the iPad. Say "yes" to the "Transfer Purchases" choice. Everything on the iPad will be transferred to the computer's iTunes library.
If anything goes wrong, you can download all purchased items again with no charge (except movies) provided that you use the same Apple ID.
If you have been using multiple Apple IDs, it's a bit more complicated. Post back and we'll go from there.

I recently was given a new computer and my plan was to re-install Elements 12 on to it. However it won't allow me to do it as it says I have already used that disk on previous computer. How do I install the Elements software on my new computer?

Similar Messages

Maybe you are looking for