I recieve my Iphone 4s a few days ago and it appears that the proximity sensor only works intermittantly
My phone has hung up several times, put my call on hold, open facetime. It appears the proximity sensor is not working all the time. I've tested it by holding my finger over the sensor and the screen goes dark, but I've had several problems while holding to my ear on calls.
Apple does not repair iPhones, but will replace the entire iPhone for a flat fee; see the Repair Pricing section here:
http://www.apple.com/support/iphone/service/faq/
Damage is not covered under the warranty unless you purchased AppleCare+ when you purchased your iPhone
There are independent iPhone repair services that may be able to replace the screen for less. Do a web search for "iPhone repair".
Regards.
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I bought iPhone 6 Plus few days ago and I have the following problems:
1) When entering through Safary to Google Images and tap on each one of them they do not enlarge nor I am able by click on them to enter into their connected website
2) When I receive an e-mail with images I cannot easily save them in my gallery. It needs more than 10 tabs to the window "save this image" or "save all 3 images" and if I am lucky it saves one image. This is very frustrating, I loose a lot of time trying and affects my job.
I would highly apreciate any help
Kind RegardsI bought iPhone 6 Plus few days ago and I have the following problems:
1) When entering through Safary to Google Images and tap on each one of them they do not enlarge nor I am able by click on them to enter into their connected website
2) When I receive an e-mail with images I cannot easily save them in my gallery. It needs more than 10 tabs to the window "save this image" or "save all 3 images" and if I am lucky it saves one image. This is very frustrating, I loose a lot of time trying and affects my job.
I would highly apreciate any help
Kind Regards -
My iPhone was stolen a few days ago. It appears to be offline on the Find My iPhone app. If the person who has it turns it on only for a brief moment and then turns it off immediately, will the location still be found? Once it returns to being offline will the location still be sent to me? And also, how can I retrieve my pictures from my iCloud?
Anything is possible.
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I lost my iPhone a few days ago and I put it on the lost mode. I don't want to give up looking for it. If a person stole it, is there a way for them to get into it or is it locked? I don't want to give up!!! But if there is a way that they could get in and take over my phone with a new number without me deactivating the iPhone and activating a different phone with my number.
lost mode don't depend of the sim card. If you take your Iphone on Lost mode... anybody can use it with the original card sim or with an other one.
Did you try to localise it ?
But hope that thief don't make a restore of the Iphone... Call your Mobile Operator to try to block the IMEI Number. -
I just bought the new MacBook Air a few days ago and my Internet connection is so slow. My iPhone's connection works fine when connected to the wifi but the MacBook connects for a few seconds then drops completely. What do I do? I tried connecting it to my phone's hotspot and it works perfectly. I'm a new Mac user so I have no idea what to do. I have Comcast xfinity cable and Internet. Thanks for the help.
Your warranty includes 90 days of phone support. Contact Apple.
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hello! i just wanted to know if you guys can help me find my iphone becuase i lost it a few days ago and i still cant find it anywhere!
No one here or at Apple can find your phone. See these articles.
What to do if your iOS device is lost or stolen
Reporting a lost or stolen Apple product -
i lost my iphone a few days ago and i received an email saying that my icloud account was disable from the phone is that possible?
Hi Jorge858,
I'm sorry that you lost your iPhone. The article below will explain what you should do in this situation.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
https://support.apple.com/en-lb/HT201472
I would suggest you contact the Apple ID Account Security team regarding the email you received and to change the password of your Apple ID account.
Contact Apple for help with Apple ID account security - Apple Support
http://support.apple.com/en-us/HT204169
Regards,
Judy -
I lost my iphone 4 a few days ago. It's turned off, anyone know of anyway to locate it?
The Correct and unfortunately only answer would be ..... to look in the last place you had it before you lost it !
Or hope that someone charges it, turns it on, and you accidentally look at "find my phone" while this is all happening..... or a good person turns it into your provider so that they can return it. -
Hi, my phone was stolen a few days ago and just a few days ago the phone was online and it automatically locked itself since I've put it under lost mode and the thief probably switched off the phone immediately so that I cant locate it. Is it possible for me to have the last known location where he/she turned on the phone so that I can track it down from the last location? Thank you
Correct.
The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
If locked with a passcode, and running iOS 7.0, then phone cannot be activated or the passcode removed without knowing your Apple iD/Password. It will be nothing but a useless paperweight.
If not running iOS 7.0, the phone can be forced into recovery mode & restored. -
I updated to 7.1.1 a few days ago and sincetoday touch id doesnt work
I updated to 7.1.1 a few days ago and sincetoday touch id doesnt work
Hey there Reflekktor,
It sounds like you are not able to use Touch ID since updating to iOS 7.1.1. I would use these troubleshooting steps from the following article to help resolve the issue named:
iPhone 5s: Using Touch ID
http://support.apple.com/kb/HT5883
Make sure that your fingers and the Home button are clean and dry.*
Note: Cover the Home button completely. Don't tap too quickly, don't press down hard, and don't move your finger while Touch ID is scanning. Make sure that your finger touches the metal ring around the Home button.
If you're using a protective case or screen protector, it must leave the Home button and the surrounding ring completely unobscured. If it doesn't, remove the case or screen protector and try again.
Tap Settings > Touch ID & Passcode and verify that:
iPhone Unlock or iTunes & App Store is on.
You enrolled one or more fingerprints.
Try enrolling a different finger.
Thank you for using Apple Support Communities.
Regards,
Sterling -
i returned my old ipod and ordered a new one a few days ago and i was never given a tracking number for the new one that is being shipped
Go to the Apple Store webpage and in the upper right go to Account and select Track an Order. There you will find the status of your order. You only get a tracking order when the items ships.
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Adobe Acrobat Pro XI 11.0.06 when I reduce file size or try to optimize, I get this error: The document could not be saved. A number is out of range. I do the exact same thing every month and it works. I did it a few days ago and it worked. I receated the pdf, I renamed it. tried to do it before I imported more pages. no go. the 16 mg pdf will normally reduce to 5 or 6
Hi,
Are you facing the issue with any pdf file?
Please try updating Acrobat to 11.0.7 and check.
You might also want to repair Acrobat and see.
Regards,
Rave -
My photoshop element 10 stop working, I am not able to open ti anymore. ? I posted this question a few days ago and I did not get any anwer yer, please help
I have photoshop premiere element 10 editor and organizer and I have a Macbook pro 10,9,9
When I try to open a picture with element editor or if I try to open PS editor directly I see this
file:///Users/main/Desktop/Screen%20Shot%202014-11-26%20at%201.17.35%20PM.png
when I click on Modify it doesn't open and I have this window
file:///Users/main/Desktop/Screen%20Shot%202014-11-26%20at%201.21.07%20PM.png
and if I click REOPEN , I still have the same message
Lucie -
Did anyone else notice the new Iain Banks Audiobook 'Use of Weapons' appear and then quickly disappear from the store a few days ago, or did I imagine the whole thing?
Did anyone else notice the new Iain Banks Audiobook 'Use of Weapons' appear and then quickly disappear from the store a few days ago, or did I imagine the whole thing?
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I installed Mavericks a few days ago and downloaded all the available updates, which installed correctly (or so it says). Now I can't open my iPhoto app because it says it's being updated. Any suggestions?
There are two ways to recover from this condition.
1. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. Stop or resume the download.
2. Open LaunchPad and find the icon of the app you're trying to install. There will be a small progress bar below it. Click the "X" to stop the download.
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