I recieved the following message when I connect my device to teh computer: This Ipod cannot be used because the apple mobile device service is not started. What's wrong?
I recieved the following message when I connect my device to the computer: This Ipod cannot be used because the apple mobile device service is not started. What's wrong?
http://support.apple.com/kb/TS1567
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Similar Messages
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Please help connect my Ipod Touch
This should solve your problem:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
On my registered iTunes computer, the following message appears every time one plugs in a device and refuses to load said device to be synced: "This iPod cannot be used because the Apple Mobile Device service is not started". Each device has been registered onto this account and this computer, and all have worked finely in the past. I am so confused as to why now seemingly without reason, none of our apple devices (one iPod, two iPhones) are allowed to have music and other material downloaded onto them. Also, as a side note, they still are charged by plugging them into the computer, however they do not even show up on the left-hand sidebar in iTunes.
It should also be noted that for my iPhone it does not allow for the new update software to be uploaded; it just says that an error has occurred, nothing more.Try Here > AMDS > http://support.apple.com/kb/TS1567
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When I plug my iPod in my computer, "This iPod cannot be used because the Apple Mobile Device is not started" message pops up. What does this mean and how can I fix it?
Hello di_gitrdone,
Start with this article describing how to restart this service.
http://support.apple.com/kb/ts1567
B-rock -
ipod touch for Christmas, but cannot get started: after installing itunes, when connecting to my laptop I get no instruactions, just the error message "This iPod cannot be used because the Aplle Mobile Device service is not started". Any suggestions???
Jennifer...
Follow the instructions here > iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Just restored and updated my ipod and now when I connect it to my computer I get a message saying "this ipod cannot be used because the Apple Mobile Device service is not started" what does this mean?
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
When i connect my Ipod to my computer i get a message that says, "This Ipod cannot be used because the Apple Mobile Device service is not started." what do i do?
See:
How to restart the Apple Mobile Device Service (AMDS) on Windows -
I have the latest 64-bit version of iTunes on Windows 7 Ultimate. Everything was fine until recently. Now when I connect my iPod Touch to the USB to sync with iTunes, I get the following message: "This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes" I have removed, repaired, and installed the 64-bit version numerous times as well as disabled all antivirus / adware utilities. Same message appears when I plug in my iPod. Any help would be greatly appreciated.
Did you try removing and reinstalling all the Apple software using these instructions:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
I have a new iPod touch and when I connect it to my pc and itunes, a window says "this ipod cannot be used because the Apple Mobile Device Service is not started."
This might help restart it http://support.apple.com/kb/TS1567
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When connecting to Synch how do I fix "The iphone cannot be used because thr Apple Mobile device service is not started"
Refer to this article to restart AMDS:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567 -
when i am connecting ipod with laptop, an error is coming that "this ipod cannot be used because the apple mobile device services is not started???
please revert.Did you try to restart the service, as described in this article?
http://support.apple.com/kb/TS1567 -
This ipod cannot be used because the Apple Mobile Device service is not started message when I try to sync. I've had this ipod since August. I just synced it two days ago with no problems. I've recently added a new app and now it's not syncing. Any help would be great!
See here: How to restart the Apple Mobile Device Service (AMDS) on Windows
B-rock -
my ipod does not show up in itunes and gives me the following message: "THIS IPOD CANNOT BE USED BECAUSE THE APPLE DEVICE IS NOT STATED"
THANK YOU.See:
How to restart the Apple Mobile Device Service (AMDS) on Windows -
I am having trouble connecting my ipod touch to my computer. I have connected it in the past. Now it shows the message " this ipod cannot be used because the Apple Mobile Service Device is not started" help
Try this:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
My itunes is no longer recognizing my new ipod when I plug it in . I am getting a message in itunes that says, " this ipod cannot be used because the apple mobile device is not started." I have tried the troubleshooting tips but not sure what to do next. My itunes is updated to 10 and ipod has not been connected to itunes since Oct. Should I update my ipod to 6.1.3? It is only at 6.0.1 I have not done this yet. My itunes is saying version 10. My ipod is not backed up on icloud so i do not know what I should do. I use the same account as My iphone which is backed up by icloud. Please help. Need to put songs on my ipod.
Hello R Hic,
I found an article that goes over how to restart and troubleshoot the Apple Mobile Device Service on Windows. I would recommend following the steps listed in that article and that should resolve your issue.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Hope that helps,
Griff W.
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