I recived "error 16" to star edge animate

Hi ,
This error means that the permissions to the application folder is set incorrectly.Take a look at this link : Configuration error 16 | CC, CS
Thanks and Regards,
Sudeshna Sarkar

Similar Messages

"Installation Failed" error while installing Adobe Edge Animate.

I am having trouble while installing Adobe Edge Animate from Adobe Application Manager. The downloading is always stucked at 1% and after 5 minutes, I get the error "Installation Failed". The screenshot is attached.

Hi Ahsan,
Update your Adobe Application Manager from the below URL and start the download again:
http://www.adobe.com/applicationmanagerpatch/index.html
Regards,
Jairaj

JS error on export with Edge Animate?

Ive just started messing around with Edge Animate and Muse. The first time or two that I exported it worked. But I'm not sure what I did but now everytime I export I ge tthis:
http://i.imgur.com/gtqQDiH.png
It runs FINE in the preview, but when I export I get this error everytime.
Even with a new site and a new animation.

Hi,
Great. I must tell you that the most common cause of JavaScript errors on a Muse page is .js files missing from the server or .js files, or other files on the server, not all being from the save version of Muse. If you're using an external FTP client, you must re-upload all files and folders whenever a site is exported using an updated version of Muse (since the code generated by Muse changes from release to release to improve page load performance, support new features, address new browser versions and/or devices, etc., etc.).
The second most common cause of JavaScript errors on a Muse page is buggy embed code and/or embed code that conflicts with the JavaScript used by Muse.
Regards,
Rohit Nair

Installation Error (7) Adobe Edge Animate - Creative Cloud Desktop Application

I would greatly appreciate help with this, I have scoured the adobe forumns and google and am unable to find a solution. I am trying to download Adobe Edge Animate from the creative cloud desktop application (PC) and it gives me this error
!Installation Failed - Learn More
When I click on learn more it says
Installation failed
Errors encountered during installation.(7)
More information
However the more information button does not do anything when clicked. I have had no problems installing my other application, updates and trials with the creative cloud desktop app.
I have ignored this issue for weeks but I have reached the point in a work project where I need to use the program. The Desktop application is up-to-date and I even tried disabling my firewall/antivirus but it made no difference.
Few other details:
I ran the adobe cleaner for CS6 programs before installing the creative cloud.
The program fails at 51% Installation.
Please please please help. Thank you for any information you have and any time you can dedicate to this issue I am having.

Thank you Jeff, I followed your directions and may have found the issue yet I do now know how to resolve it.
Some Background:
When I first installed the Creative Cloud Desktop Application a couple weeks ago I had my main hard drive partitioned into C: and D:.
Because of limited space of my C drive I changed the application install directory (in the Desktop App preferences) to D:. Despite this it was still installing all the programs to the C:/default path.
I had posted concerns about this on the forumn after trying restarting and reinstalling yet nothing worked. Despite it listing D: as the install directory it would not install there.
So finally I just decided to unpartition the drive back to only C: Prior to the unpartition I was transfering the conents of D to a seperate hard drive and I changed the preferences back to C: in the Desktop app.
As I was waiting for the files to transfer I decided to start a trial install (as the transfer was taking a while.) Pushing me over the line of frustration into amusment it then proceeded to install to my D: drive. At this point it was just doing the opposite of what I wanted. Regardless I continued with the unpartition and all the applications I have downloaded installed fine since then to my new larger C drive.
When I looked into the error log for the Edge Animate I noticed this
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | - 0 fatal error(s), 1 error(s)
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | Win OS version: 6.1.0.0 64 bit Type: 1
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 |
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | ERROR: DW041: INSTALLDIR Volume D:\ doesn't exist.
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 |
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | Please search the above error string(s) to find when the error occurred.
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | These errors resulted in installer Exit Code mentioned below.
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | -------------------------------------------------------------------------------------
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 |
08/09/13 15:21:39:505 | [INFO] | | OOBE | DE | | | | 4300 | Exit Code: 7 - Unable to complete Silent workflow.
08/09/13 15:21:39:505 | [INFO] | | OOBE | DE | | | | 4300 | Please see specific errors for troubleshooting. For example, ERROR: DW041 ...
This issue just wont leave me alone.
As I mentioned before the install directory has been set back to C since before the unpartition and all the other programs have installed fine. Are there somewhere that secret preferences are stored? This is all the more unbelievable as I prior to reading your instructions I uninstalled the creative cloud desktop app, ran the adobe cleaner for any pre-CC applications as well as a registry cleaner and reinstalled the Desktop App and tried again.
Thank you very much for directing me to the reason for the error, can you help me figure out why the CC Desktop App is doing this?

Edge Animate causing Server Time Out Error and other problems

Site is not verifying due to Server Time Out error. Also menu which was created with Adobe Edge Animate does not show up as navigation in a site map or when bots read the site. Site won't verify or index in google.
Suggestions on how to fix this would be helpful and appreciated.
This is the website address. please type in Without any spaces:
louis place cafe DOT com DOT au

Site is not verifying due to Server Time Out error. Also menu which was created with Adobe Edge Animate does not show up as navigation in a site map or when bots read the site. Site won't verify or index in google.
Suggestions on how to fix this would be helpful and appreciated.
This is the website address. please type in Without any spaces:
louis place cafe DOT com DOT au

The last 'An' update has bug; An error occurred. Please save your work and restart Edge Animate

After the last Edge Animate I started to get this error: An error occurred. Please save your work and restart Edge Animate. Anyone else having this issue with version 1.5.0.217.23270
I'm using Windows 7 Profession 64 bit.
24 gb ram
At the time of the error on timeline, around 21 second frame, only 4.82 gb of ram was being used and CPU was using less that 10% processing. No spikes.

Elaine,
On the webserver its running fine for being partially completed. http://dirtyhumanoids.com/publish/web/TonalpohualliAndTheEyeOfProvidence.html
It's crashing within Animate on all 3 copies.
Copy 1 was created and saved before last upgrade (no .
Copy 2 of this file was created before the update and saved a few times before and after the upgrade.
Copy 3, is just trying to figure out what went wrong with copy 2. BTW, Copy 1 is also having the same issue.
The only thing I can think of that I might have messed up on was creating a picture into a symbol much late in the project.
I wish I knew how to video record my desktop so you could analysis my Edge Animate.
Regards,
Matt

Edge Animate loading jquery twice. External jquery plugin error.

I recently created an interactive map (http://www.lakesofbellaterra.com/Interactive_Map_Demo/Testing/test1.html) using Edge Animate CC 2014.1.1 Release. I used the zoom.min.js plugin from jQuery Zoom to achieve the zooming image effect present when you click on one of the map section and reveal the "section modal". Further more the zoom.js plugin uses jquery 1.7.1. I am deploying this Edge Animate project in a Business Catalyst site using a content holder. Even though the zoom.js plugin works with Internet Explorer 7+ and Firefox I initially was not able to get the zoom.js plugin to work in either browser. After changing the <meta> in the <head> to <meta http-equiv="X-UA-Compatible" content="IE=10,chrome=1"> via suggestion from StackOverflow (internet explorer - What's the difference if <meta http-equiv="X-UA-Compatible" content="IE=edge"> exists or not? - Stac…) I was able to get the zoom image function to work in Internet Explorer 9+. So now I just need to get this function working in the current version of Firefox 35.0.1. As of now when I click on the zoom image nothing happens. The console in firebug reports the following JS related errors:
Using //@ to indicate sourceMappingURL pragmas is deprecated. Use //# instead jquery.min.js:1
The character encoding of a framed document was not declared. The document may appear different if viewed without the document framing it. LOBT-IxD-SectionMap_edge.js
The character encoding of a framed document was not declared. The document may appear different if viewed without the document framing it. jquery-1.7.1.min.js
The character encoding of a framed document was not declared. The document may appear different if viewed without the document framing it. jquery.easing.1.3.js
The character encoding of a framed document was not declared. The document may appear different if viewed without the document framing it. jquery.zoom-min.js
The character encoding of a framed document was not declared. The document may appear different if viewed without the document framing it. jquery.zoom-min.js
Use of getPreventDefault() is deprecated. Use defaultPrevented instead.
After some research I found a lead (WordPress › Support » how to prevent jquery loading twice?) That suggested that Edge Animate may be loading jquery twice, and that may be the source of the errors. I need to find out why this animation is not working in Firefox.
Here is a list of things I have already tried that did not work:
-Changing the utf charset to : <meta http-equiv="Content-type" content="text/html;charset=UTF-8">
-Changing the version of jquery used from 1.7.1 to the latest release of 1.11.2
-Changing the image source referenced in the zoom.js call from a .svg to a .png
-Removing any scripts that may conflict with Edge Animate or zoom.min.js that are being called from within the Business Catalyst page template.
-Running the project outside of Business Cataylst to see if the error persists (it does)
Here a link to the Edge Animate project: Dropbox - LOBT Interactive Section Map
As always any help is determining why Edge Animate projects with a zoom.js plugin do not work in Firefox 35.0.1 would be most appreciated.

Hi jeremy
Thanks for sharing the info. We'll look into this and get back.
Thanks
Manigandan

Edge Animate 1.0 Install Error

After removing Edge Animate Preview 7 program by dragging the application icon to a wastebasket icon on Mac OS,
new version Edge Animate 1.0 does not installed.
When installing it with Adobe Application Manager that shows an error message: Delete preview edge version.
I already know the right way for removing an adobe programs that is using an uninstaller program,
however how to do in such a case above?

As Darrell mentioned, you shouldn't just drag it to the wastebasket. If you have already emptied your Trash, you can use the following tool to remove preview 7:
http://www.adobe.com/support/contact/cscleanertool.html
-Elaine

Error when starting Edge Animate

Need help. Everytime when i start Edge Animate it shows me following error:
"the requested url/welcome_to_project_edge/WelcomeToEdge.html was not found on this server"
Chromodoris/0.86.412.230
What can I do?
Greetz from Germany

I spent 1.5 hours on the phone with Adobe Tech today. The steps he took:
Reinstalled Creative Cloud
Ran Adobe Cleaner
Reinstalled Edge Animate
Cleared my Temp and Prefetch folders (I had a lot there)
None of this worked and the problem has been escalated... however.... after
I got off the phone I uninstalled the Giraffic program mentioned in this
thread and everything now works!
So if anyone else gets this problem my feeling is that probably having too
much data in my Temp and/or Prefetch folder caused the problem, but the
Giraffic thing also contributed. For me I only installed Giraffic to try
and solve the problem so it didn't cause it, but it did prevent other
maintenance steps from working.
If Adobe reads this I don't need an escalation anymore!
On Mon, Oct 28, 2013 at 9:28 AM, Gary Hilson <

Error when trying to download Adobe Edge Animate trial

I've been trying to download a trial for Adobe Edge Animate for the last two days and keep getting an error message saying "there is a problem, please try again later." Can't find a way to contact Adobe directly to see if there is a problem or if/when it will be resolved. Getting ready to teach this to students beginning in a few days, and would really like to know if the problem will be resolved by then.

AngNew it is probably the installed security software. Are you able to install utilizing the Creative Cloud Desktop application? You can find details regarding the process for installing and uninstalling at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Edge Animate - Exception An error occurred. Please save your work and restart Edge Animate

I get this error every time I try to open the project I have been working on for days - I've attempted to create a new project and swap out the different pieces/parts from the previous project folder but it still causes the same exception error. I have also uninstalled/reinstalled Edge Animate CC twice, and cleared my preferences. Neither has resolved the issue.

Hello,
I had exactly the same problem and in my case I could not resolve it. It appears that somehow the file with contains the editable code gets corrupted leaving only the rendered content which cannot be reverse engineered.
I had to start all over again.
It has left a bad taste in my mouth. I do not think that the software is robust enough for professional use yet. I feel very insecure when I am working with it. Constantly expecting it to crash. I now save to two different folders but only compile in one. This helps to avoid the problem in the future.
Sorry.
David

An error occurred. please save your work and restart edge animate! First time I try to open Edge Animate.

I just tried starting on an Edge Animate project for the first time. When I open the application the splash screen does NOT show up. So I pressed cmd-N to create a new file, this created a black file without any measurements, and when I try to set the height and width the error (An error occurred. please save your work and restart edge animate) pops up. I tried reinstalling and it didn't help. What should I do?

Hi ,
You can check the steps here - http://www.switchingtomac.com/tutorials/how-to-edit-the-hosts-file-in-os-x/
Regards,
Sudeshna

Edge Animate CC – Exception Error

I recently installed the test version of Edge Animate CC – but it doesn't work.
It starts up with a white screen and a popup showing the remaining days of the trail version, as expected.
After assigning the button continue trail, I may create a new document but can't adjust size or anything else without the error code:
"Edge Animate – Exception: An error occurred. Please save your work and restart Edge Animate" Any ideas? Running on mac osx 10.8.
I already deleted the preference folder – without effect.
Thank you for your help.
<moved from downloading,installing,setting up - kglad>

Hi Elaine.
Ok, when the update will be ready?, I will try to optimize all to use just 2 symbols with gradients.
Thanks a lot .
P.D: Do you know if video.js works well on EA3?, or any .js script you recommend me. In video.js I can change the CSS easily but style not shown in Android/iOS tablets, only PC.

Error with Edge Animate animations

Muse 7 Get an Error when opening a page with an Edge Animate animation. This didn't happen with the earlier version of Muse. Error is "MuseJSAsset: Error calling selector function: TypeError: 'undefined' is not a function (evaluating 'Muse.Utils.initializeAnimations()" See screen shot.
MacOSX Mavericks.
ted

Hi Ted,
Can you send me your .muse file and .oam file to [email protected] with the subject attn: Dana and a link to this thread?
Thanks,
Dana

Edge Animate error when trying to install

I'm getting an incomplete install when I try to download and install Edge Animate:
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: DirectX 10.0.0.0 {9DDAF699-BA5E-48e3-8A09-7AC369D6EEA1} -----------
ERROR: Third party payload installer DXSETUP.exe failed with exit code: -9

Re: Edge Animate error when trying to install
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Edward do you meet or exceed the system requirements listed at http://html.adobe.com/edge/animate/tech-specs.html?
Jip I sure do!
I checked the program in discussion just for the heck of it and it works. But when using the Adobe applications manager it says not correctly installed. So I don't know what is going on there!
It is just unappreciated to have people like Mylenium give such unhelpful replies to customers who are really keen on learning and using your new products.
(I must probably add that I have tried installing the demo version of Photoshop CS6 when it was just released and caused a serious error. And when I wanted to uninstall it, the uninstaller suggested I use Adobe removal software to remove the demo software... this also did not work properly and I’m still stuck with a error message every time I log on to my windows account)
But thank for the prompt reply Jeff, keep it up.

I recived "error 16" to star edge animate

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