I redeemed $25, my previous bal THEN VANISHED

I had a balance of $31 dollars for MY APPLE ID
I bought an itunes card valued at $25, I then REDEEMED that card and INSTEAD OF MY BALANCE
becoming $56 <--- Like It Should Have......
My NEW Balance showed ONLY $25,    Yes, I logged out and logged back in again and STILL ONLY $25
I noticed My NAME on my account CHANGED after  I bought an iPad Air $841.00 with the help of my
brother in-law used his credit card, HIS NAME was put in place of MINE ALTHOUGH
the Email (i.e. Apple ID) stayed-the-same!!!
WHERE IS the $31 ?
I tried to call support and they are closed through the Holiday. 
ANY ADVICE ?  I will call support when the open in a couple of days.  After spending almost $1,000
it really bothers me that I should have my balance disappear.  I hope they will fix it!
FM

Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • My application wont open. It shows up in the dock then vanishes.

    So i just bought a few games from the Humble Bundle online, and one of the games that was in it was "Mark of the Ninja" and I believbe that this is it's mac debut. Anyway, after succesfully downloading the file, (direct download, therefore no torrents, it just opened directly form safari when it was finished.) and the file jumps up in the dock once as if starting and then vanishes. Nothing happens. I am very dissapointed. I have been looking it up. Some people say that it has to do with the permissions of the file. But that got me nowhere. Some peopl said to check out its status in the utilities console. So i did, and this showed up:
    9/11/13 10:27:05.559 PM com.apple.launchd.peruser.501[147]: ([0x0-0xbb0bb].com.Klei.Ninja[642]) Job failed to exec(3) for weird reason: 13
    9/11/13 10:27:05.560 PM Dock[164]: no information back from LS about running process
    ... I really need some help. This application should be working fine. PLEASE RESPOND ASAP
    Thank you.

    Hey,
    So this is a step by step of what you will have to do.
    Right Click on ninja
    select "show package contents"
    open the contents folder
    open the "MacOS" folder
    you should see two items in the folder
    open the one on the far left.
    This didnt always open up a terminal window for me, but after double clikcing it, open a terminal window yourself if you have too.
    replace the code with:
    chmod +x /Applications/ninja.app/Contents/MacOS/ninja

  • HELP! Does anyone know a "Data Recovery Expert" for I-Phone? - My calender disappeared during transfer of data from my old I-Phone 4 to my new I-Phone 5s. It was on both I-Phones then vanished. (It was evidently not syncing during back-ups on the laptop)

    HELP! Does anyone know a "Data Recovery Expert" for I-Phone? - My calender disappeared during transfer of data from my old I-Phone 4 to my new I-Phone 5s. It was on both I-Phones then vanished. (It was evidently not syncing during back-ups on the laptop)

    What calendar were you syning to? Outlook? Google? Something else? The directions on how to resync vary a bit.

  • HELP! Does anyone know a Data Recovery Expert for I-CIoud? -My calender disappeared during I-Cloud transfer of data from old I-Phone 4 to new I-Phone 5s. It was on both I-Phones then vanished. (It was evidently not syncing during back-ups on the laptop)

    HELP! Does anyone know a "Data Recovery Expert" for I-Cloud & I-Phone? - My calender disappeared during I-Cloud transfer of data from my old I-Phone 4 to my new I-Phone 5s. It was on both I-Phones then vanished. (It was evidently not syncing during back-ups on the laptop)

    HELP! Does anyone know a "Data Recovery Expert" for I-Cloud & I-Phone? - My calendar disappeared during I-Cloud transfer of data from my old I-Phone 4 to my new I-Phone 5s. It was on both I-Phones then vanished. (It was evidently not syncing during back-ups on the laptop)
    The Apple techs are looking. But they can't find it. Nor can they find a back up on my laptop, Evidently when I backed up my Iphone to computer the calendar wasn't syncing. Since I only use the calander on my phone - I never noticed.
    The Apple store rep that sold me the I-Phone 5 on Monday, was transferring my contacts and calendar thru I-Cloud (I never used I-Cloud before that moment - and always had it turned off). He successfully transferred the contacts - which are still on my phone), but the Calendar weirdly split into 6 calendars (2 of which were linked to my G-Mail which only had a few entries) (4 were linked to my MSN / Hotmail email and contained all the major events/data). I never created calendars that were separate or liked them to 2 different emails. I just typed entries into the I-Phone calendar. However, the calendar did exist on the new I-Phone for 24 hours. Something happened during transfer. When the Apple Genius Bar tech was attempting to back up my Calendar & merge the 6 calendars, everything disappeared in his hand while he was looking at it.
    I am hoping that some really good data recovery expert exists that can restore the calendar that was in both I-Phones yesterday. It is completely devastating if I can't recover it.
    Any help, or referrals, is great appreciated!!!!
    Thanks!

  • I Use Too Use A Redeem Card For My ITunes then I Used A Visa Card how Can I Click None Again ?

    I Use Too Use A Redeem Card For My ITunes then I Used A Visa Card how Can I Click None Again For The Payment Style ?

    On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your iPhone then try tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and select 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
    Changing payment info : http://support.apple.com/kb/HT1918
    If you don't get the 'none' option on the payment's screen then do you owe iTunes anything or have a pre-order or subscription due : http://support.apple.com/kb/TS5366 ?

  • Console Window keeps popping up for one second then vanishes before I can read it

    a console window (with white letters on a black background) keeps popping up for 1 second and then vanishes before i have time to read it - How can i
    stop that, or how can i capture what is written on the console before it disappears (so that I can troubleshoot it)?
    I use as x64-bit Windows 8 pro Lenovo T430s.
    Thanks in advance,

    Thanks Andre,
    I ran ProcMon and went to the ProcessTree window, but could not find any cmd.exe there (and hence could not see the commandline). (I also watched the video about ProcMon).
    The closest I could find in the ProcessTree window was conhost.exe, with commandline showing:
    \??\C:\windows\system32\conhost.exe 0x4
    I saved the capture trace, at:
    http://sdrv.ms/14Dfvjs
    Do you see any other leads in there that I could work on?
    In the result column, I noticed some "buffer overflow" and "name not found", many associated with "tunmgr.exe" the Blackberry Link Communications Manager.
    I also noticed that in the ProcessTree Window, the only two process lines with an End Time are tunmgr.exe and conhost.exe.
    the respective command lines are:
    for tunmgr.exe:
    "C:\Program Files (x86)\Common Files\Research In Motion\Tunnel Manager\tunmgr.exe" -Embedding"
    for conhost.exe:
    \??\C:\Windows\system32\conhost.exe 0xffffffff
     - could that be it?
    If so, how could one fix that ?

  • I created a new collection and put all of my same photos in them as a previous collection, then I changed them to black and white and both collections changed. How do I keep the first collection colour and make the second collection black and white.

    I created a new collection and put all of my same photos in them as a previous collection, then I changed them to black and white and both collections changed. How do I keep the first collection colour and make the second collection black and white.

    For the second collection, choose the option to make virtual copies. Then you can turn the virtual copies to black & white, leaving the first collection in color. If you want file copies of the B & W images you can export copies.

  • IPod mounts, then VANISHES

    Since the recent upgrade of iTunes, my iPod's been having various strange issues. (iTunes 7.0.7 and most recent iPod software upgrade- iPod w/ dock connection- Mac OS 10.4.7)
    First, it wouldn't appear on the desktop, but the do not disconnect icon flashes on the iPodscreen - so I have to do a reset in order to disconnect.
    Sometimes it would then appear, but would have all sorts of lags, spinning wheels if I tried to open the ipod on the desktop or any of the data files inside.
    Now it's just plain not showing up at all and if I connect w/ the firewire cable, it acctualy crashes my MAC and the screen dims and the "You need to restart your Macintosh" message comes up. After this, the iPod still doesn't show.
    I performed a restore after backing up everything and that still didn't do the trick. The iPod will mount, then vanish from the desktop after a few seconds. It will show sometimes in iTunes, but every song in the play lists will be grayed out.
    I use this iPod with 3 computers- one at work, my laptop G4, and my home computer (all with identical OS and iTunes) and encounter similar f' ups on all 3, although I didn't have any trouble w/ my home computer until I upgraded my iTunes to 7.0.1 . Maybe not a great idea in retrospect eh?
    Meh.
    Anyone have any suggestions?

    Anyone? Anyone....? Bueller.... Bueller.....

  • I have plugged my iphone into my mac computer to restore the phone and it restored then went to the start menu as a new phone does then asked if i wanted to resync from uploaded data from a previous save, then i pressed resync. and now it doesnt work.

    I have had this problem before but apple didnt know how to fix the problem so they replaced the phone.
    I plugged my Iphone into the computer and went into Itunes and restored the phone because it wasnt working properly. it saved my data and then when it turned itself back on after the restore it was at the main menu when u get a new phone and have to set it up, so i went along and did the normal selections as i did when setting up the phone and when it got to where you choose to set up as a new iphone or restore from previous date with data i chose the restore option, it then said i had no service and the sim card was not compatable for the phone, i turned the phone off and it still says the same thing, im not sure what to do and im very annoyed with how it has happened a second time and ive only had the new phone for about three to four weeks now if that.
    what do i do?

    I went back to iOS 7 and my backup file is restoring but when its done nothing is on my phone still and only takes 11-15 minutes to restore the backup instead of taking 25+ minutes like usual so I guess the backup is corrupted. How can I fix this?

  • Ipod appears in windows and itunes, then vanishes

    When I first plug my ipod in it appears in both itunes and explorer. Whilst it appears it has the do not disconnect sigh on screen. As soon as that vanishes then the ipod stops showing up in itunes and in explorer, it still shows up in device manager under "disk drives" but i can't access it in any way. Can anyone help me? It's a 30Gb fifth gen ipod

    What other USB devices do you have connected to this computer and are you on a network. Have a printer with slots for flash memory?
    http://docs.info.apple.com/article.html?artnum=93499

  • Adobe Premiere Elements 12 will launch and then vanish

    Okay so just bought Adobe Premiere Elements 12. Loaded it up and went to run it. First time I ran it I get the Adobe Premiere Elements 12 Launch pad, you know where you select the Organizer or the video editor. I select video editor, it gives me a sub menu asking if I'm opening an existing Project or a new project. I select new project. the Video editor opens and I get a pop up windows stating "Please Log-in with an Admin account to access Adobe premiere Elements." I hit 'ok' and the video editor promptly vanishes leaving me at the launch pad which I close. I go to the short cut, right click on it and select "run as administrator." and I re-launch the program. Back to launch pad, select video editor, select new project. The video editor loads and appears to be working for about 3 seconds and then it vanishes. No error window, no crash report nothing. Just 'pop' it's gone.
    Any idea what I can do about this? I'd really like to use the software I just bought.
    Compute specs:
    OS: Windows 7 Home Premium
    -updated system drives yesterday
    Prossessor: AMD Phenom 2 X6
    8Gb ram
    NVidia GeForce GTX 460 4GB card
    -Drivers updated yesterday
    Primary drive is a solid state 128gb
    2 secondary SATA drives at 1TB each
    Premiere Elements is loaded on the 1st of the 2 secondary drives.

    Please confirm...
    a. Are you running the program from a User Account with Administrative Privileges as well as the Run As Administrator from the right click of the program's desktop icon?
    - I am running it from an admin level account.
    b. Did you install the program to the default drive C location...you mention "Premiere Elements is loaded on the 1st of the 2 secondary drives", but is it the drive designated C?
    - No. all I have on my primary drive (C:\) is windows, drivers and scratch disk. All my programs outside of windows are loaded on the drive designated J:\
    c. Do you have the latest version of QuickTime installed on your computer with Premiere Elements?
    - I did not before, but I just updated it before responding here. No effect.
    d. Does your computer use just that NVIDIA video card/graphics care? Is there a second card displayed in Device Manager/Display Adapters?
    - the NVIDA GeForce GTX 460 is my only video adapter.
    e. Does the problem exist with and without antivirus and firewall(s) disabled?
    - Yes. I shut off Kaspersky and tried running the program via the launch pad. no change.
    You say that the crashes occur when you select Video and new project. What happens if you select Organizer instead? Still crash?
    - If I go into Organizer the system seems to run fine. I loaded Organizer about 20 minutes ago and it's still up and running just fine. But in that same time span I've tried to launch premier elements several times. It still crashes after a few seconds.
    New data though. Can't tell if it's from Premier, or something else. a couple minutes after the latest attempt to run Premiere Elements I found a new window with the header "CAHeadless Debug Event". The Window reads:
    CAHeadless has encounter an error.
    [..\..\Src\Sequence\Sequence.cpp-2233]
    and then I have a button that reads "Continue".

  • E-mail seeming to be sent but then vanishing

    Today I sent several e-mails from my Gmail account on my iPhone. They seemed to get sent, but I just discovered that one of them wasn't in my sent mail file - so I checked on the only other one I remembered, and it wasn't there either. I looked in sent mail and also drafts from both my computer and from my iPhone, and I checked the outbox on the iPhone, and the e-mails have vanished completely.
    Has anyone else had this experience? Do you have any idea what would have caused it or how I could prevent it? I have no idea how many e-mails were lost or to whom, so I can't even recreate them or figure out who doesn't have information I thought they had (especially if I replied to a message and then archived it)
    Thanks
    Steph

    To diagnose problems with Thunderbird, try the following:
    *Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
    *Restart the operating system in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 7], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Vista], [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX]
    ; If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.

  • Disk cleanup runs when idle then vanishes/updates fail daily

    My pc is only a few weeks old.  A few things are happening that aren't normal though.
    First, whenever I'm idle for a few minutes, disk cleanup apparently runs.  Once I move my mouse though the cleanup window vanishes.  I know its not a disk space issue, I'm only a fraction into the TB drive space.  Why does this happen and
    how can I stop it?
    Also, everyday I shut down my computer it says Update and shut down which I do vecause I need to shut down and thats the only option.  When I turn my computer on the next day when windows loads it says something along the lines of updates couldn't be
    installed, undoing changes, retrying and then I can log into windows.  Rinse and repeat that process every single day >.<
    Why is this happening and how do I correct the issue.  I'm probably going to have to call tech support aren't I? :(
    EDIT-and I posted this in the wrong spot :(

    See here:
    https://social.technet.microsoft.com/Forums/windows/en-US/eb02028e-ec72-43f6-8654-2c57866becf8/disk-cleanup-in-windows-81-running-by-itself?forum=w8itprogeneral

  • Peel off hourly output value and subtract from previous hours (then write to file)

    Here is another problem I have been working with and what I have tried so far.  Right now, my current VI is writing data to an excel file at a point every second.  I would LIKE peel off a point from this datastream once every hour and subtract it from the previous hour's value and write an hourly value to an excel file (same file or different file is ok).  I was working with a guy here at my university who had some ideas to use the Elapsed time function.  I have included a screenshot of the part of the VI containing the function we were working on.  We never could get it to work quite right.  We were having some problems getting the shift registers to work (used to subtract the current hour's value from the previous hour's value).  Let me know if you have any ideas, if maybe we are on a good pathy, or maybe I should try something altogether different.  I'm just looking for a simple solution at this point.
    Thanks,
    Jeremy
    The local variable "Total Consumption" is the data stream off of the hourly values are being taken.  Currently (not shown in this screen shot), the value of "Total Consumption" is combined with the other channels into one signal that is fed into the "Write to Measurement File" VI (shown at the right).

    You have a true constant wired to your stop button for the loop, which means the loop will only run once.
    You may want to consider the positions of the previous and current indicators inside that loop.  It's not clear how you want them to function.  The previous indicator doesn't get updated until right as the elapsed time occurs.  The case structure gets executed, and you will immediately have a new previous value calculated, but you won't see that again until the end of the next hour.  Not sure if you are updating the current value in the false case as well.  Otherwise that would look like stale data for an hour.  If you are updating it in the other case, than you should move the local variable and the indicator completely out of the case structure and only pass in the wire to the subtraction function.

  • I was updating my grandpas iphone 4 to ios 7 and after it was done it was restoring his previous information then it said error occured

    Hi, i was updating my grandpa's iphone 4 to ios 7.0.2(it was ios 4.1 before) and after it was done it was restoring his information to the iphone from the last backup but after it was done it said restore failed, i've tried this like 20 times, now i need help.
    Thanks

    no it wasnt jailbroken or hacked. the exact message is: iTunes was interupted while restoring the contents of the iphone"Grandpa's iPhone". Would you like to restore this iPhone again now?
    And then the options are Cancel, Continue Restore, and Delete Backup

Maybe you are looking for