I redeemed a gift card and it is not showing up on my account
I recently redeemed an itunes gc on my Ipad and it is not showing up and my cc is continues to be charged for purchases. It will not let me redeem again. Any ideas?
Try the appropriate topic of:
Apple - Support - iTunes
Including this one:
How to report an issue with Your iTunes Store purchase
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HELP!
Itunes is not working on my mac. I'm trying to redeem a gift card and everytime I enter my password it does not work. Also, when I try and browse songs, everything is blankIt's been a while but it should work on a Mac because Macs can read Windows formatted devices. Otherwise, you can perform a restore operation to return it to the Mac format. If you go to support.apple.com/manuals/ you can find a copy of the user manual for the model you have in which this is all explained.
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HT1689 Redeemed ITunes gift card and lost my existing balance
Redeemed ITunes gift card and lost my existing balance
I have same issue, and the app store wanted me to update my credit card, which i don't recall entering on the app store. This sounds fishy.
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Redeemed ITunes gift card and lost my existing balance
Redeemed ITunes gift card and lost my existing balance
Click here and ask the iTunes Store staff for assistance.
(107376) -
HT1937 Redeeming iTunes Gift Cards and content codes
Redeeming iTunes Gift Cards and content codes??
How to Redeem a Code > http://support.apple.com/kb/ht1574
Note: iTunes Gift Cards are only Valid in Country of Issue.
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
TS1292 I redeemed my itunes card and it did not give me the money in my account
I redeemed my itunes card and it did not give me the full amount?
Log out and back in. If it doesn’t update, click here and ask the iTunes Store staff for assistance.
(115060) -
I just redeemed my gift card....my apple acct says I have 50.00. When I go to download a song it goes right to my billing info. Wants me to verify my credit card info but no where to redeem my gift card. How do I do this??
I took this straight from the help menu.
You need to set up an Apple ID for use with the iTunes Store before you can redeem anything in the iTunes Store. You don’t need to enter credit card information to redeem only the amount of a gift certificate or card.
Hide
Use an iTunes allowance, gift certificate, or iTunes Gift Card
If you aren’t already signed in to the iTunes Store, choose Store > Sign In, or click Sign In at the top of the iTunes Store window.
Below Quick Links, click Redeem, and follow the onscreen instructions.
The amount in your account appears to the left of your account name. When you click the Buy button to make purchases, the amount changes to show how much money remains in your account.
You can use a gift certificate only in the iTunes Store for the same country in which the certificate was purchased. -
I have redeemed a gift card and says the code was not properly activated what do i do?
i have redeemed a gift ccard and it said the card was not activated properly what do i do
Are you able to take the card back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I'm trying to redeem a gift card and can't create an account for my child
i'm trying to redeem a gift card, then select create an account and set up an account for my child and it's saying the child is too young. i've already set up an email for child. help...
According to Apple to create an iTunes account the person must be 13 yrs or older or older. Read here > iTUNES STORE - TERMS AND CONDITIONS
Unfortunately, you can't delete an account.
Have you already redeemed the gift card using that account? If so, the account balance cannot be transferred. -
I redeemed a gift card on to my daughters Itunes account however everything she downloaded came off my credit card. I have now marked this as NONE expecting this resolve the situation, however now when she tries to buy music or apps it won't let her. We can see her balance on the laptop but not on her IPOD Touch 5. Can anyone help?
What message are you getting?
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hi im stuck ive entered a code from a gift card and itunes store will not let me redeem it, ive tried it over and over making sure im putting it in right but still no luck. What should i do?
Try here > iTunes Store: Invalid, inactive, or illegible codes
Scroll down to the bottom of the iTunes page. On the right you'll see a round flag icon.
Make sure you have the correct country selected. -
I was entering my itunes gift card and after hit submit I lost internet connection. I never got my giftcard redeemed and now the card wont work. Help please
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Redeem 25$ Gift Card and give 15,88$ credit only?
I just bought this 25$ gift card a hour ago.
I redeem it buy scanning. It acknowledge that I redeem a 25$ gift card but it show that I only have 15,88$ credit.
I feel like I just got scam about 10$ ?
Kinda upset, how do I fix this problem?Click here and ask the iTunes Store staff for assistance.
(97592) -
Redeemed a gift card and it still charged my credit card
I had one hundred dollars in gift cards. So I recently redeemed them all and my account balance read one hundred dollars. Thus I spent it all on music. Today I looked on my credit card and Itunes charged me for all of my songs. I need a refund on the charges.
Contact iTunes support. Nothing we users here can do for you.
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i bought 4 new songs on itunes with my itunes gift card. I went to play them and they would not play. They won't play on my phone or my ipod. How do i fix this so i know i didn't just waste $5?
Invalid, inactive or illegible codes:
http://support.apple.com/kb/TS1292
You can contact iTunes support here:
http://www.apple.com/support/itunes/contact/
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