I redeemed a gift card but it still asking me for credit card info to purchase
Why is the problem? I just want to use my gift card.
That information is false. The OP was having a different issue.
http://support.apple.com/kb/HT1574
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Cheers,
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Please help!
If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I redeemed a gift card in an old apple account by accident. It doesn't appear I can transfer the credit to my current apple account. Suggestions online were to gift songs from old account to new one but when I did my credit card was charged. I have deleted my credit card info and now it won't let me gift songs at all. Credit is showing in old account, any suggestions how to utilize?
You cannot gift with a gift balance. You must use cc to gift
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I redeemed my cards but its still asking for payment details.
I redeemed my gift cards which all add up to £40 but its still asking for payment details. I've tried choosing 'None' on the payment options but it's still not working. Can anybody help me?
See this article: Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support even though you say you have never had a passcode on it, you will have to follow these steps.
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My Grandson is trying to redeem an Apple Store email Gift Card, but their hard drive broke before it could be redeemed. The email sent by the Apple Store was lost when the hard drive failed. What needs to be done to redeem his gift card? Thank you. Zack
If the Gift Card is not yet been redeemed, you can still redeem it using an iOS device or another computer. Just follow the instructions on this article:
How to Redeem a Code:
http://support.apple.com/kb/HT1574
Hope it helps! -
I redeemed a gift card, the amount shows up in the top right corner of my account but when I try to purchase music it goes to the account that I have loaded previously. How do I use the gift card?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I redeemed a gift card on to my daughters Itunes account however everything she downloaded came off my credit card. I have now marked this as NONE expecting this resolve the situation, however now when she tries to buy music or apps it won't let her. We can see her balance on the laptop but not on her IPOD Touch 5. Can anyone help?
What message are you getting?
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i have like a paper gift card i got with a purchase and it has "gift card number" and "pin" and i want to redeem it but when i go to redeem a gift card on itunes it says "code" i i don't have that! please help i want to redeem this
coIt is a code. See:
iTunes Store: How to redeem a code
Apple - iTunes - Inside iTunes - How to Redeem Free Download Codes and Gift Cards In the App Store and iTunes -
HT2534 have redeemed my gift card but unable to purchase music even though the credit is showing
have redeemed a gift card which shows as a credit on the top but when i try to purchase music it asks to redeem again but will not accept a 2nd time. how do i pay with this card
thanks in frustationThis is a bit unusual. Time for:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I had 10$ gift card that works only on US. I redeemed the gift card but back in the game i get buy stuff and it says "you cant buy in US store you must swich bla bla bla" i dont want ti swich because the 10 $ works only at the US store. Help please.
Hello SBentley22,
I can only imagine how upset I would be to discover that over $1000 in gift card funds seemed to be missing. I certain that I would not do well with the additional complications that you've described either. I apologize for you and your boyfriend having to cope with this situation. Certainly this was never our goal.
I was unable to locate the purchases or returns that you mention using the information you provided when you signed up for Best Buy Unboxed. I would very much like to look into this situation for you and do what I can to help, but I will need more information to begin. If you will please send me a private message that includes your full name, telephone number, and the Customer Service PIN from the receipt where the gift card was issued, I'll get started with my research.
Please know that I'm extremely grateful that you took the time to bring your situation to our attention. I look forward to hearing from you.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message -
Ive redeemed my gift card for $25, it accepted it, but didn't put the money in my balance. WHAT DO I DO NOW? Can I refresh somehow?
i the top right corner of the iTunes store click on your account, log in and go to billing info. Hope this helps
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HT202359 I have redeemed a gift card but how can I use the credits that I gained?
I have redeemed a gift card and gained 5 song credits. When I try and buy songs, iTunes takes me through to the ''redeem'' page but when I try and enter the gift code, it just opens up a window that says this code has already been redeemed. How can I actually use the credits to buy songs? There doesn't seem to be an option to use ''credits''... Thanks.
What exactly do you see when trying to buy a song, what messages appear ? You can't change how items are billed, it's automatic, as long as you are buying for yourself then your account's balance should be used for the purchase, it's only if gifting (which can only be done via a credit card) or if your balance doesn't cover the entire purchase price that credit card details should be asked for - or if it's a new account and you didn't follow particular steps when creating the account. (A gift card can only be redeemed once, you can't re-enter its code.)
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Tried to redeem by gift card but when I entered the code it stated
"not recognized as a valid code" I received this as a gifthttp://www.apple.com/hk/en/support/itunes/store/giftcard/
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