I redeemed my itunes card on the wrong itunes account, how can i change it over to my new account?
i forgot the security questions on my old account so i had to make a new one and i put my $30 voucher on my old account
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Regards.
Similar Messages
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I have put itune code on the wrong email address how can I transfer it to my current email address please?
Try contacting iTunes:
Apple - Support - iTunes - Contact Us
http://www.apple.com/support/itunes/contact/or here if the purchase shows in your purchase history.
How to report an issue with Your iTunes Store purchase -
I have set my new iphone up to the wrong email address how can I change it the the correct 1
how do I change the e-mail address for my IPhone account
I have entered the incorrect detailsYou meant Apple ID?
https://appleid.apple.com -
I have changed from a @me to @gmail login for iCloud. my new one only has 5GB and my old one when I log in says that i have 25GB. how do i convert the new one to the 25GB and not pay for the old one?
You can't merge iCloud accounts, nor can you actually delete an iCloud account. All you can do is stop using it. You manage storage as follows:
Mac OS X
From the Apple () menu, choose System Preferences.
Click the iCloud icon.
Click Manage in the lower-right corner.
Click View Account in the lower-left corner.
Enter the password for your iCloud account, then click View Account and follow the prompts.
Note this from Apple:
"When you request a downgrade, it will take effect one year after your storage upgrade was initially purchased."
That would imply there are no refunds. -
I redeemed my itunes card on the wrong apple id how do
how do I get the funds back on the card to put on the correct id?
Click here and ask the iTunes Store staff to put it back onto the card; they'll only do this if none of the balance has been spent.
(110946) -
I set up iCloud when I got my iPhone 4S but I have just realised I have given the wrong email address how can I change it I put .co.uk and it's .com
Go to appleid.apple.com, click Manage Your Apple ID, sign into your iCloud account (using the wrong email address), it should prompt you to verify it and allow you to edit your email there. If not, then it will bring you to a screen that will show you your name, your email, and any alternate emails you have. Click the edit button next to "Primary Email Address and Apple ID" and change it to your email.
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HT1541 I put in the wrong email address how do I change it (it was fir a iTunes gift card)
I purchased 2 $10.00 gift cards and I sent it to the wrong email addresses .How can I resent this .Itried to change it but it wouldn't let me .I am very frustrated ......
The HT1541 page that you posted from has instructions for how to resend a gifts from your iTunes account - assuming that the address that you originally sent it to doesn't exist and it hasn't been redeemed.
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I uploaded my Itunes cards to the wrong account. I am trying to by an in app upgrade, but the app was purcahsed on a different account. How do I transfer the money to the different account?
If you have not spent any of the money from the card, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. They may be able to restore the money to the card so you can redeem it through the correct account. If any of the money has been spent, then there will almost certainly be nothing the iTunes Store will be able to do for you.
Regards. -
I have copied over my music files to a new computer and the music shows on itunes but wont play. When I track where the song is located it is reading the wrong information. How do I change this as Edit>Preferences has the right location?
Select one of the tracks with a broken link, press ctrl-i to Get Info. Say No when iTunes asks if you would like to locate the track, then look at the Summary tab for the location expects to find the file in.
Now try to locate the file in question. The two locations should give a clue as to what to do next.
Here is an example with a file I've deliberately moved from the new layout to the old pre-iTunes 9 layout.
This means iTunes is expecting to find the file at:
D:\iTunes\iTunes Media\Music\a-ha\Take On Me\01 Take On Me.mp3
but it isn't there because I've moved it to:
D:\iTunes\iTunes Media\a-ha\Take On Me\01 Take On Me.mp3
which is where it would have lived back in iTunes 8 (though the media folder would have been called iTunes Music back then as well).
If you can provide the expected and actual locations of a broken track I should be able to suggest the easiest way to resolve things.
tt2 -
Hello ,
I will like to change my payment information but my new credit card is not American , Is Canadian .How can i change the country on my billing info? I cant seam to be able to do it .
Thanks a lot for your help ,What country are you in ? If you are in the US then you can only use the US iTune store, and you can't use a Canadian credit card with the US store - a credit card needs to have been issued by a bank in the country where you are.
If you are in Canada then remove your old credit card from your account and then update your country/region and billing address on your account e.g. by tapping on your id in Settings > iTunes & App Store on your phone and 'view Apple id' on the popup, or via the Store > View Account menu option on your computer's iTunes -
When i double click itunes it doesn't open it just comes up with an error saying " The itunes library.itl file cannot be found or created. The default location for this file is in the 'itunes' folder in the 'music' folder. How can i fix this problem?
Anyone can help to advice how to solve this issue ?
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HT4059 ibook app has the wrong apple id. can i change it to correct one?
ibook app has the wrong apple id. can i change it to the correct one? can i download new ibook app?
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
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iTunes will not open. I get a message that says, "The iTunes Library.itl file cannot be found or created. The default location for this file is in the "iTunes" folder in the music folder". How can I fix this?
Hi pgarard1,
If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
http://support.apple.com/kb/TS2363
Regards,
- Brenden -
I have two iTunes accounts. One was set up for my iPhone; the second was created for my iPad. I just updated my iPhone and it linked my to my second iTunes account instead of my primary account. How can I change it back to my primary account?
Hey bjboles,
Welcome to Apple Support Communities.
The article linked below describes what to do after changing your Apple ID, but you can use it as a guide to resolve the incorrect Apple ID account information entered issue that you described.
Apple ID: What to do after you change your Apple ID - Apple Support
Ciao,
-Jason -
When I edit a song in itunes (i.e change the year) on purchased songs, the next time I return to itunes, the information has reverted back to the original information. How can I change that?
When I purchase ITunes music, and it is a song from a Greatest Hits album, the Year of the song shows the year the CD was released and not the year the song was released (i.e. a song may be from 1986, but the Greatest Hits album was released in 1999, so my songs in ITunes show 1999). So, I go into each of those songs and change it to the year that I want to be displayed. As long as I don't exit out of ITunes, it will show the year that I changed it to (i.e. the 1986 year in this case). But if I exit out of ITunes and then return to ITunes, the year reverts back to 1999. The same happens if I change the genre of a song from, say 'Pop' to 'Alternative', it will revert back the next time I log in.
Oddly enough, as soon as I right-click on that song to change it back, the year/genre that I had entered returns.
How can I make it so my changes are permanently displayed as I want them? This is pretty annoying when I try to find a song on my Ipod under a certain genre, but it doesn't appear in that genre because the incorrect information gets synched to the Ipod.Make sure that these two options in Edit > Preferences > Store are turned off:
Then exit iTunes and open it up again. Your metadata entries should then be persistent - with these options checked iTunes will be comparing what you have with the information held in the iTunes Store, and will overwrite with the latter for Store purchases (and if you have iTunes Match). If you have any iOS devices you should also turn off Show All Music under Settings > Music.
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