I redeemed Night at the museum 2 digital copy on my old computer I moved over to mac last year and I wanted the digital copy on mac but it says it's already been redeemed which it has on my old computer, so how would i get the digital copy on my mac?
I redeemed Night at the museum 2 digital copy on my old computer I moved over to mac last year and I wanted the digital copy on mac but it says it's already been redeemed which it has on my old computer, so how would i get the digital copy on my mac?
I doubt the license is affecting the performance - it might be a case of the software being too old for the machine.
In any case, you can contact Adobe support thru chat and have them reset your activation count to eliminatre your doubts regarding the license.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
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Forum Tip: It is generally considered inappropriate to type all in uppercase letters in Internet discussions, as text that is typed all in uppercase is by convention considered to be shouting. Uppercase is also more difficult to read, so please use all uppercase sparingly and only when you really mean to shout, which we hope you won’t need to do here .
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See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
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Good afternoon azmhp,
Thank you for reaching out to us on the forum. I used the email address you registered with the forum to review your My Best Buy™ account history, and I believe that I can help explain what may have happened and provide a resolution. To further discuss your account to ensure it is up-to-date, I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the yellow envelope icon located at the top of the page. I look forward to speaking with you.
Warm Regards,
Derek|Social Media Specialist | Best Buy® Corporate
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Hello,
in addition to shreya's hint, please have a look there >>> http://helpx.adobe.com/creative-cloud/help/install-apps.html >>> How many computers can I install on
I quote: You may install software on up to two computers. These two computers can be Windows, Mac OS, or one each.
... and it could be that you have to use Creative Cloud Help | Install, update, or uninstall apps
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Hans-Günter -
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