I reformated my computer to sell and now I cannot figure out how to find the system info and specs of the computer

I had Apple wipe my computer clean and now it's at the "Welcome" page but I need to find out all the specs like RAM/Hardrive space how can I get that info without running the welcome intro?

if you know the year and CPU speed of this macbook - go to everymac.com and match your specs from the year it was released.
if you can see your serial number - go to the link below and enter the last 3 characters of your serial number and you'll get the specs.
http://www.everymac.com/ultimate-mac-lookup/

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HT4009 I did not download the in-app purchase at time of original App download, now I cannot figure out how to find and download the in-app purchase. Please help!

did not download the in-app purchase at time of original App download, now I cannot figure out how to find and download the in-app purchase. Please help!

Hello paddyliverpool,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Refund is an option.
Best of luck,
Mario

TS1702 I cannot get an unlocked version of drivesafe.ly to operate on any accounts on my iphone 4S and have had no help when I asked them for support. I am now trying to figure out how to refund the product. Anyone know how to make that request through

I cannot get an unlocked version of drivesafe.ly to operate on any accounts on my iphone 4S and have had no help when I asked them for support. I am now trying to figure out how to refund the product. Anyone know how to make that request through itunes?

Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.

HT1657 I rented a movie and now I cannot figure out how to watch it on Apple TV. We did the update yesterday. I used to go under the "Movies" tab and click Play. It has the original options now and when I click "Rent" it says already rented, not downlo

I rented a movie from ITunes yesterday and now I cannot figure out how to watch it on Apple TV. I have done this before, and to watch it later on, I would go back under the "Movies" option, find the movie, and there would be a Play option available. We did the update to Apple TV yesterday. Now when I go back to the movie, I see the original options. Preview, Rent, Buy, etc. When I click on Rent again, it says the movie has already been rented but not downloaded. It instructs me to go under Settings/Downloads/Check Downloads, but there is nothing under Settings about Downloads. I found an option to Check for Rentals, but when I click on that option, it just keeps searching, with no results. Any ideas? This worked before the update, even though it took forever to download a movie....

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

I got a new wireless connection for my mac and cannot figure out how to delete the last connection service I had. Everytime I shut the computer, the network goes back to the other one. I cannot find the file ANYWHERE

got a new wireless connection for my mac and cannot figure out how to delete the last connection service I had. Everytime I shut the computer, the network goes back to the other one. I cannot find the file ANYWHERE

Under Network Preferences, select the WiFi
click on "Advanced..." button
Select the network you want to delete from the list and click on "-"
Click "Ok"
Click "Apply"
Well done ;-)
You may also want to delete the wireless key from Keychain.
Open Keychain, seach for the old wifi network name, slect it and click delete

I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion. I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air. iTunes Help

I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion. I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air. iTunes Help says File >Library >Export playlist and choose XML, or to save a copy of all your playlists, File > Library > Export Library, "the Exported info is saved in XML format." Then it says, "to import an iTunes playlist, File > Library > Import Playlist". Now I am assuming I do that import part on the Air, but when I try it doesn't recognize anything that can be imported - what am I missing??? Aside from a clue...

Thanks, Jim, for taking the time, but the reply is unfortunately vague in the exact area of my confusion! "you need to copy that file to your new computer..." Well, the Import/Export instructions make it seem as if the two computers should be able to communicate this file thru wifi, but that's the linkage I can't seem tocreate with Import/Export. Should I instead email a copy to myself (thats what applecare suggested)? Copy it to and from a thumb drive? But then place the file where? And the article was helpful, but should I be trying to move the Library file or the Library.xml file (as iTunes Help suggests)? Sorry to be so clueless about it...I suppose I buy Apple in the hopes of not having to think about this stuff, which approach seems not to be serving me well. Thanks again for your time!

I cannot figure out how to change the photo size on my iPhone 5s. I was given the choice of small, medium or large the first time I took a picture. Now I have no idea how to change it to medium. Can anyone help?

I cannot figure out how to change the photo size on my iPhone 5s. The first time I took a pic it asked if I wanted smalll, medium or large and listed the pixels. I chose small but am now finding that is too small. Can anyone help me set it to medium now? I can't find any setting for that. I'm a newby to iPhones and have no idea what I'm doing. Thanks for any help you can offer.

By "sending" do you mean sending email?
If so, what app are you using to take the photos on your iPhone 5? Or are the photos from a different source (saved to your Camera Roll from somewhere else, like a web page or Messages)?
My guess is that Mail gives you the option to send different file sizes when it detects you are trying to Mail a really large photo file. The size of photos on the iPhone 5 is really big and some email providers may stop your mail from being delivered if attachments are too large. Thus, Mail tries to help you by offering to resize the photo.
I suspect that if you are sending smaller files, Mail does not bother giving you options to save a smaller version. In fact, I have seen this behavior. So, if the photo is already "small enough", it gets sent as-is.
To my knowledge, there is no global iOS setting for this. Some apps may have different rules, of course.

I just bought an ipod nano and cannot figure out how to sync the music from itunes onto it. i go to itunes and nothing happens. Is there a sync button im not seeing? I get my playlisits but that is it.

just bought an ipod nano and cannot figure out how to sync the music from itunes onto it. i go to itunes and nothing happens. Is there a sync button im not seeing? I get my playlisits but that is it.
ALSO does anyone know how to have 2 ipods on 1 computer but seperate?

Hi there,
I would recommend taking a look at the information found in the articles below. The first two articles have the same content, but are geared towards either OS X or Windows.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
How to use multiple iPhone, iPad, or iPod devices with one computer
http://support.apple.com/kb/ht1495
-Griff W.

I lost my iphone and cannot figure out how to open the "find my iphone app after I downloaded it in itunes

I lost my iphone and cannot figure out how to open the app "find my iphone" in itunes after I have downloaded it. Can anybody help?

Or did you mean you had downloaded it to your iPhone, and you were looking for the app in iTunes to activate it? If so, that is not where you would do it. You need to sign on to your iCloud account on your computer - that's where it is housed....
Sorry if I misunderstood!
Cheers,
GB

I cannot figure out how to make the text larger on an incoming email. The finger method doesn't work and I cannot find any toolbar with which to do it. I could find nothing in settings also. Plese help and thank you.

I cannot figure out how to make the text larger in a received email. The finger method doesn't work and I can find no tool bar as I can for composing emails. I can find nothing in settings. Please help and thank you in advance.

Hi there,
Download a piece of software called TinkerTool - that might just solve your problem. I have used it myself to change the system fonts on my iMac. It is software and not an app.
Good wishes,
John.

I just got the macbook air for christmas and i also got the dr dre headphones so i am trying to enable my soundcheck on my iTunes but i cannot figure out how to find where sound check is located can someone please help!!

i just got the macbook air for christmas and i also got the dr dre headphones so i am trying to enable my soundcheck on my iTunes but i cannot figure out how to find where sound check is located can someone please help!!

Go to the iTunes menu > Preferences > Playback.

I like the mail feature with one exception; I cannot figure out how to change the font size of incoming mail permanently. And, when answering an email I have to highlight the first few words and zoom it so I can see what I am writing. what am I missing?

I like the mail feature with one exception; I cannot figure out how to change the font size of incoming mail permanently. And, when answering an email I have to highlight the first few words and zoom it so I can see what I am writing. what am I missing?

You can type the email using what you set in preferences and then highlight the text and use command - minus sign (or command - + for larger) to reduce the size of the text.
You can also type command - T and a window will appear allowing you to select fonts/sizes/color/ background highlight.
The above works in Notes also. I haven't tried to do this in any other Apple application.
For incoming emails, you can use the above to reduce font size, but I don't know of a way to permanently set the incoming font size to a default.

We purchased Lion OS in April and uploaded to our iMac and now want to upgrade out MacPro. We cannot figure out how to use the previous purchase (says you can use on 3 computers)....confused. How do we begin the process using our previous purchase?

We Purchased Lion OS in April and uploaded to our iMac. We are now ready to upgrade our MacPro, but can't seem to find out how to upgrade using the previous purchase (said we could use the Lion OS purchase on up to 3 devices). We have the receipt of purchase with the Order # and Purchase #, but I just can't figure out how to do the upgrade. Where do I go? What reference # do I enter?

Go back to the App Store with the same Apple ID you used to purchase Lion. It should show up in your Purchases list ready to download. If it doesn't, log out, log back in, and hold down Option key while clicking on Purchases.
A tip: Once the download is finished, dismiss the Installer. Go to your Applications folder and find it - copy it to another folder or hard drive to keep for emergency purposes. Then click on that installer and install (it is automatically removed/deleted after the installation is complete). That way you can avoid having to do another lengthy download.
And, yes, just to confirm: you can install Lion on as many Macs you own and control. However, the license is not transferable; if you ever sell the machine, you need to erase Lion and reinstall the original OS.
You don't go to iTunes - go to the Mac App Store (in your Applications folder). You do need 10.6.6 (or 10.6.8) to have the Mac app store.

HT201272 I ACCIDENTLY REBOOTED MY IPOD AND NOW I CANT FIGURE OUT HOW TO GET THE PREVIOUS TUNES DOWN LOADED

I accidently rebooted my Ipod and now I cant figure out how to download my previously tunes.

mean the mac version or adobe? its the newest mac that's out right now and it's adobe 9 standard....does that answer your question?

HT201210 I had the ios 7 beta and now I cant figure out how to get the real update

I have the IOS 7 beta currently on my phone however now I can't figure out how to get the real update

Be sure to log into developer.apple.com using your developer ID. there should be support on these issues.

I reformated my computer to sell and now I cannot figure out how to find the system info and specs of the computer

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