I registered my product when I installed it. But the Editor won't open!

I keep getting a message that says my trial period is over. I didn't download a product, I bought a boxed version of Elements 12 and activated and registered when I installed it from the disks. How do I get around this?

The quickest thing is probably to go here:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
and scroll down to "still need help?" and start a chat session with activation support.

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Ive re-installed Itunes but the file won't open even when prompted as administrator any ideas?

im at ends witt now it hasnt been working for about 3 months now and im stressing anyone help?

In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

Love Acrobat XI, but when I installed it became the default program to open all my photos. I'd like them to open in theirr native (JPEG, etc. format) How do I disable the PDF default conversion ? Cant' find anything in Preferences that works.

Love Acrobat XI, but when I installed it became the default program to open all my photos. I'd like them to open in theirr native (JPEG, etc. format) How do I disable the PDF default conversion ? Cant' find anything in Preferences that works.

Sounds like a file association issue in Windows. Right click on the files of interest and select Open With>Choose Default Program and select the program you want used (be sure the "always use" box is checked. The Acrobat installation should not have done this change, but this is the process to make the change on each file type.

When I scan in color the PDF won't open.

When I scan a document in 24-bit color or in True Gray with either Adobe Reader 10.1.4 or 11.0.4 It gives me an error message saying I don't have permission to write to that folder. This happens no matter what folder I try to write to. It does create a file of the pdf scan but the file won't open; the error message says the file is damaged.
However if I scan in B&W or in Gray with Error Diffusion everything works fine.
This problem appeared suddently with no apparent cause.

You may want to talk to whomever makes your scanning software. You don't "scan" with Adobe Reader. You simply use it to open files after the fact and it sounds like the scanner software is corrupting the files.

When i export to PDF, the file won't open automatically

When i export to PDF, the file won't open automatically, i have to open the folder and look for the created file... Acrobat 9.1, sap 2007...any suggestion?

Hi........
Go to Administration--> System Initialization --> General Setting --> Path Tab.....
Check whether this below path has been defined if not then define it if yes then redefine.......
C:\Program Files\SAP\SAP Business One\Attachments\
Hope this will help you....
Regards,
Rahul

Trying to install PE 13 on a second PC. Organizer opens but the Editor will not open after signing in and accepting the terms and conditions..

trying to install PE 13 on a second PC. Organizer opens but the Editor will not open from the organizer after signing in and accepting the terms and conditions.. Thought PE 13 could run on more than one machine as long as you did not run them at the same time..

Hi,
Please try out the following workarounds and see if it helps:
1. Renaming SLCache and SLStore folders
Please go to following location:
WIN: C:\Program Files (x86)\Common Files\Adobe
MAC: System Library/Application Support/Adobe
and rename the SLCache folder present there.
Similarly, rename SLStore folder present at following location
WIN: C:\ProgramData\Adobe
MAC: System Library/Application Support/Adobe
After renaming these folders, try to login into the sign-in screen again.
In case it does not help, try out this:
2. Switch the User account to Hidden Administrator. Try signing in from there.
Enable the (Hidden) Administrator Account on your WIN machine. To enable the same, please refer to link.
Sign Out of current user account and then log in with the new account created.
Try launching Photoshop Elements Editor and login into the sign in screen that pops up.
If editor launches up fine, you can disable the Hidden Administrator account created in first step. Steps to disable the account have been mentioned in the same link.
Thanks,
Anwesha

Install complete, but PSE 12 won't open

I purchased a disc for Photoshop Elements 12.
I installed it on laptop without any problems.
When clicking on desktop shortcut for PSE 12, the program got locked up.
I have a Win 8 system and did the compatibility program for PSE 12.
Now the PSE 12 program opens to the Welcome screen and says that my trial version has ended and I need to buy.
I have registered my product with Adobe and kept the 'sign on' clicked.
But the program keeps telling me that my trial version has ended.
I have searched the forum and see that others are having the same issues, however, there hasn't been any posts on how to fix the problem. Can someone please help? thank you.

so I contacted Adobe and had them take over screen. two hours later: i am fixed.
files for Adobe Application Manager were corrupt and so he deleted them and updated Adobe Application Manager.
don't you just love all this Adobe stuff?! thanks for the help.

I can't get firefox to remember my passwords and open the site automacially, It did it at first when I installed firefox but now it won't and I have remember passwords checked in the tool

I just reinstalled firefox on my computer and the password feature to remember then worked for all my sites for a couple days and now firefox does not remember my username or password and I have remember password checked in the tool section. What can I do to correct this. Does it have anything to do with me having the setting to not remember any history?

Did you look at this? Should be helpful :)
http://support.mozilla.com/en-US/kb/Username%20and%20password%20not%20remembered#os=win&browser=fx4

I upgraded to FF 7.0.1 and it won't load. If I try to uninstall it, it says it is running. I have uninstalled and rebooted and installed an earlier version but the program won't open. Can someone please help me?

I have tried everything I can think of and that has been suggested in your knowledge base but FF will not open. I have downgraded to an earlier version but that didn't help so I've uninstalled everything and have done a clean reinstall of 7.0.1. I've rebooted at each step.
However when I tried to bring my bookmarks into Chrome (so I could keep working) it said FF was open. Same thing when I went to uninstall it. Task Manager does not show it running. Chrome is working so it's not my internet connection.
I have not installed any new software or hardware recently although I did upgrade Roboform to the latest version. This was the reason to update FF as the RF addon wasn't compatible with the version of FF I was using.
I've scanned for viruses and the machine is clean.
I am on a PC running Windows 7 Home Premium. At the moment I am working off my old laptop but I need FF working on my main machine.
Any help greatly appreciated.
Thanks,
Kathy

Thanks for this mha007 - I can now open FF with a new profile. Can I copy my settings from the old profile or will this bring over the same problem, maybe a corrupt file. If it would bring the same problem, is there any way I can check which file is corrupt, apart from taking them over one by one?

My friend recommended an app and I downloaded it but when I did, a copy popped up as well. The installation progress bar is full but the app won't open and I can't delete it. Help please

Please help

Sydneybling it does sound like your security software is interfering with the process of installing and utilizing your Adobe Creative applications. I would recommend that you try temporarily disabling your security software and utilizing the directions listed at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install InDesign CC.

I've downloaded Adobe Captivate 8 64-bit Free Trial, installed but the program won't open.

I've uninstalled and re-installed, tried the 32-bit version with the same result. It says it's installed successfully. I'm on a Windows 7 64-bit PC.
Recommendations??

Moving this discussion to the Adobe Captivate forum.

Editor won't open on newly installed PE8

I just got PE 8 for Christmas and installed it on my computer today. I am running XP, and my computer meets or exceeds all the requirements for the program to work. When I open the software, the Organizer works fine, but the Editor won't open. Every time I click on it it "thinks" for a minute, and then the Windows error window pops up telling me to send an error report. I've restarted my computer numerous times to no avail. I haven't uninstalled it and tried it again yet because I got a message saying I needed to deactivate the serial number to uninstall, and that made me nervous so I didn't do it. Any help at all would be greatly appreciated, I was so excited to get to use the software and am now completely frustrated that it won't work. Thank you!
Message was edited by: LAS1598 for a typo

Try the following. I put it in an older post in this forum Jan 4 I believe.
Called PSE tech support and had it working in 5 minutes.
goto C:/Program Files(X86)/Adobe/Photoshop Elements 8.0/Locales/en_us/Plug-ins/import-export    and file
   Twain_32    has to be renamed to   ~Twain_32      .
next goto   C:/Windows/twain_32          in this directory I had to remove a folder called Dell which was associated with an A940 printer that doesn't work on windows 7.   The only file left was    wiatwain.ds    .
with the 2 above change PSE came right up in editor mode.
My system is a Quad core from Dell 630i, 8 GB ram and running Windows 7.
maybe same problem in XP, don't know.
jerry

Installation error, "Window installer does not permit updatating of managed advertised product. At least one feature of the product must be installed before applying the update.

When my downloading until 80%, appear Installation error, "Window installer does not permit updatating of managed advertised product. At least one feature of the product must be installed before applying the update."

What product and version number are you talking about. Is it a trial version, or is it the full or subscription version. If the latter, activate the product with your S/N or Adobe ID and then do the updates.

When I install any theme, the homepage (more specifically Black Google) will not load as hompage. How can I fix this?

When I install any theme, the homepage (more specifically Black Google) will not load as homepage. How can I fix this?

Do a malware check with several malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Where do you find the serial no. of the logic pro product when it is bought in the app store

where do you find the serial number of the logic pro 9 product when you download it from the app store. It is needed to start up the product the first time.

Well there really isn't any serial number, or at least my copy from the app store doesn't have one. It is tied to your iTunes/app store account. In the app store, look at the help menu....
Update applications
App Store keeps track of updates for the applications you purchased. The Updates button in the toolbar shows the total number of application updates available for downloading.
The number of updates is also displayed on the App Store icon in the Dock.
Manage application updates
Click Updates in the toolbar.
For updates in the list, you can:
Download and install all of the updates at once, or download and install a specific update.All of the updates listed on the Updates page are free.
Pause, resume, or cancel a download.

I registered my product when I installed it. But the Editor won't open!

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