I reinstalled photoshop elements 11 becourse he asked for a serial number en did not recognized de given number. But still de serialnumber is not , please help.
I reinstalled photoshop elements 11 becourse he asked for a serial number en did not recognized de given number. But still de serialnumber is not regonized, please help.
After some serious hunting I finally found a link for live chat (that hunting also included switching to Internet Explorer where I had been using Chrome; I don't know if that's what made the difference). I gave the person at chat my redemption code; soon they came back and told me they had validated the code.
I went to the code redemption page and put in the code, and AGAIN it came back invalid! A second visit to chat yielded a similar promise, but with instructions to go to my Adobe ID page and check for the serial number there, under Products and Plans. I went there, checked Products and Plans, and found no serial number.
I was borderline homicidal at this point.
Still on the ID page, out of desperation I clicked on the Other Products link, and there, FINALLY, I found the serial number. It worked when I ran the install program, and now PS 11 Elements is up and running on my computer.
I would compare getting a serial number to PS 11 Elements to trying to find the Ark of the Covenant, except that finding the Ark is a cinch by comparison. I'm sure the difficulties I encountered were not of your making, but were the result of some horrible brain farts of those above you. Thanks for your help.
John
Similar Messages
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i'm trying to open the photoshop and it's asking for a serial number how can i gent a serial number for photoshop, i buy the photoshop here
What version of Photoshop are you using?
Did you purchase it outright, or do you have a subscription?
Gene -
trying to reinstall photoshop elements 9 back on my iMac serial number seams to be ok when i go to hit install it says it already has? but i can't find it anywhere ? just want my photoshop back can anyone help
Steveb79898551 if Photoshop Elements 9 is already installed then what happens when you open it from the Applications folder?
Did you migrate/transfer/copy your installation of Photoshop Elements 9 to this new iMac? -
I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!
Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Also,
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
Hi,
My computer crashed. I have a Mac OS X Yosemite. I tried to reinstall photoshop elements 13 with the correct serial number, but got the message that I can only use the serial number o@nce. How can I reinstall this product? !your serial number never expires (unless it's made public and is black-listed).
redemption codes however, do expire. -
Trying to instal Photoshop and being asked for a serial number
What is this ,no record of receipt of one
Also is my email address my user IdThat would be the email address and password you set up with Adobe. Just sign in.
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Every time i start photoshop elements 12 it asks for my country. How can I stop this?
Every time PE12 starts up it asks for my country. I have uninstalled and re-installed several times PE12 on my Windows 7 desktop. This is a PITA.
On this page at http://www.nectar.com/collect/toolbar/faq.points there are uninstall instructions (12th from the top).
You should also be able to find it by clicking the orange Firefox button, go to Add-ons, then Extensions. You should be able to remove it from there if uninstalling it doesn't work. -
Last night my laptop died and the time and date was reset. I cannot acess date and time preferences to change it and my laptop is acting really weird. My CD drive is broken so there are no options to put in a cd. Please someone help i need my laptop for school and cannot afford another.
Many system actions will misbehave, given an inaccurate date. Resetting the NVRAM and / or SMC will not fix it, and if the system has a preposterous date you may not be able to open System Preferences to correct it. This dilemma may or may not be addressed in a future OS X update.
If you cannot open System Preferences you can reset your system date and time using Terminal.
Please read everything that follows before proceeding. Write them down if necessary because the effects of setting a preposterous system date are unpredictable.
Quit System Preferences, force quit if necessary: OS X: How to quit an unresponsive application using Force Quit
Open Terminal - it is in your Utilities folder and looks like this
You can find Terminal by using the Finder's Go menu and choosing Utilities, then double-click the Terminal icon.
At the prompt, you will be typing a command resembling the following:
sudo date mmddhhnnyyyy
... but you must substitute the actual date and time in the command that corresponds to the date format used for your location. In other words if your custom is to use a date like 8 February 2014 then reverse the mm and dd values.
Substitute numerals in the above command according to the following:
mm = month
dd = date
hh = hour (24 hour format)
nn = minutes past the hour
yyyy = year
Each of those values must be two digits except for the year which can be two or four digits. As an example if the current date and time is February 8, 2014 at 9 PM your command will be the following:
sudo date 020821002014
or
sudo date 0208210014
Either one will work. If you enter nonsensical values the system will attempt to parse the entry correctly.
To recover from your inability to use System Preferences to set the date and time, the value entered does not have to be precise, it just has to be approximate.
Enter that command using the actual time and date for your location and in the appropriate format, then press the Return key. Terminal will ask for your Admin Password - the same one you use when you log in to your Mac. Type it and then press the Return key. What you type will not appear, not even with •••• characters.
To determine if your change was effective just type the date command and press the Return key. Terminal will reply with the date and time. If it appears correct and in the correct format, you should be able to open System Preferences > Date & Time once again. Selecting the "Set time and date automatically" and choosing an appropriate time server will adjust your Mac's system clock to the precise time. -
Hi I'm Jeanette , I'm having with my Facebook app, I deleted it many times and reinstalled many times but still my Facebook app won't work for me, everytime I press fb app it will just go back to fb icon or window on my phone, I have iPhone 4 , hope u can help me
Holding down the center/select button and the menu button will reboot your ipod. See if that helps. Also, I'd recommend something else- I had nothing but trouble with my ipod classic until I spent $20 to get Mac OS Mountain Lion. It did what you said and sometimes wouldnt play, or wouldnt power on...
Try rebooting your ipod and let me know what happens and maybe in the future obtain Mountain Lion to aide your ipod in functionality.
Good luck! -
I recently purchased Adobe CC. Since then, all applications open in Trial mode asking me to basically enter a serial or 'join' when I join, it says I'm already a member. How can I fix this?
Sign in, activation, or connection errors | CC, CS6, CS5.5
Mylenium -
I purchased photoshop elements 8 on line in 2010. I recently switched to a new desktop computer. Photoshop asked for my serial number. I entered the correct serial number (obtained from Adobe). It says it is invalid. How do I get this corrected so I can use the product I purchased?
Hi Rosera,
This is bad and I am sorry to hear that you are running into these issues.
Let me connect with you, so right now, the current state is that you have installed copy of PSE 8 in trial on your windows 7 machine, and when you are trying to enter the serial number from your PSE 8 Box, it is saying the serial number to be invalid?
It might sound pretty obvious, but please make sure that you are entering the serial number correctly and of PSE 8(in case you bought a PEPE box)?
Have you tried the steps mentioned below by Barbara?
If possible, you can send me the serial number through PRIVATE MESSAGE and I can check it on my end that whether the serial number is indeed invalid or that the issue is with your machine?
Regards,
Ankush -
I am attempting to use my new adobe photoshop elements 12. I asked for a serial number per instructions, typed in the serial number and am being told it's not valid- please help
First make sure you are using the correct code for the serial number. To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
https://redeem.licenses.adobe.com/getserial
If you still have a problem you can contact Adobe Support using chat and they might be able to assist you.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message
I am having the same experience. Did you find a solution??
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Downloading Reinstalling Photoshop Elements 12 for Mac
I am a registered user looking to reinstall Photoshop Elements for Mac on my new iMac. Purchase does not show up om my order history since older than 30 days.
I have found this page:
Photoshop Elements Help /
Download Photoshop Elements products | 13, 12, 11, 10
But when I click on Photoshop Elements 12 there is no Download Button for English. What do I need to do? I have valid Key #.Hi jackb59766627,
You can try the below mentioned link .
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 12: Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools
Regards,
Nikhil Gupta -
How do I install my new Adobe Photoshop Elements 11 Program to my computer? It keep asking for a serial number which I cannot find on the CD envelope or box.
How do set a screen name? Please helpTo locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
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