I renamed my AppleID and now my previously downloaded apps won't update

I changed my AppleID (like this: http://support.apple.com/kb/HE40) from an old-school plain username (golorengo) to my email address ([email protected]). I thought, according to the FAQ here: http://support.apple.com/kb/HE37, this would not be a problem ("Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address.").
However, since I did that, my previously downloaded apps on my iPhone won't update, presumably because they don't recognize the "new" ID. I cannot change my ID back, because Apple no longer allows IDs which are not emails, and my original ID was not an email address. Therefore I have no way to log in as my "old" account to update my apps.
Am I screwed? Do I have to redownload all my apps with this "new" account? Is the FAQ just totally lying to me? I have tried restarting, loging in and back out, etc. Nothing helps.
All the other similar questions I've found involve people who have created completely new AppleIDs or changed from email to email, such that they still have access to their old account. I (obviously) cannot log in with my original username and just update that way.
Please help; iTunes email support is not being helpful.
Thanks,
Loren

In case anyone comes across this thread, I thought I'd post the (probably unique) almost-conclusion to my saga.
My downfall was not realizing that I had somehow (I have no memory of doing so) created a new account when I got my iPhone (yes, this was stupid, but I didn't realize that the email address linked to my original account was not the same as the name on my original account, as they are required to be now) and then that account was hacked.
1. Original 2009 account on computer = golorengo linked to email address [email protected]
New account unknowingly created in 2011 = [email protected]
2. [email protected] is hacked and changed to [email protected]
This allows me to change golorengo to [email protected] I thought I was restoring my account from my computer, but instead I was signing in under my original 2009 golorengo account. Even though my apps say they were bought by [email protected], I still cannot update these apps, because they were bought by the 2011 [email protected] account, not the 2009 one.
I figured this all out myself after 3 weeks of back and forth through iTunes support with literally the dumbest (or most illiterate) person I've ever had the misfortune to email with. I STILL have not gotten access to my hacked account, despite the fact that I have given her the information with which to restore my account THREE separate times.
In summary: it is WAY too easy to accidentally create a new account, way too easy to get hacked, and way too easy to get screwed by DRM. And iTunes support is horrible.

Similar Messages

  • I renamed my iPad and now some of the apps installed by previous owner do not work. Is there any way to fix this?

    I renamed my ipad and now some of the apps installed by the previous owner do not work. Can this be fixed?

    Apps are not tied to the machine, but to the owner and his/her account. Once you set up the iPad with your iTunes account, all the apps downloaded by the previous owner will be gone and you will have to get them again. The only ones that should stay are the built-in apps that can't be deleted - YouTube, Safari, Contacts, etc.

  • I updated to iOS 7 and now some of my apps won't display in landscape mode and they did before the update. Any ideas on how to fix it?

    I updated to iOS 7 and now some of my apps won't display in landscape mode and they did before the update. Any ideas on how to fix it?

    This could be from having restrictions enabled. Icons completely disappear when "restricted"

  • I changed my Apple ID and now I cannot download apps from app store

    I changed my Apple ID and now I cannot download apps from app store, even with ios 6. A message "This app is incompatible with this iphone" appeared. What should I do?

    Hi there joannelim5288!
    I have found an article that can help you to troubleshoot this issue with your iPhone. The article can be found here:
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/ts1702
    Specifically, the first three steps listed in the article, and outlined here below, might be the most helpful to you:
    1. Update your device software
    Update your device to the latest version of iOS.
    2. Check for app updates
    Ensure that your apps are up to date:
    Open the App Store and tap Updates. If updates are available, tap Update All.
    When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
    Note: Some applications may require a Wi-Fi connection to update.
    3. Install another app from the App Store
    If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install a free (or paid) app that isn't already installed on your device to reset this information. You could also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.
    Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • I downloaded the new software mavericks and now some of the apps won't open

    i downloaded the new software mavericks and now some of the apps won't open

    mokugin wrote:
    Can't speak for luciantpa, but I can't open the following:
    Stickies
    Mail, opens then crashes
    Pages, Numbers, Keynote the Marvericks versions
    App Store
    Quicktime
    Calender
    to name a few.  haven't gone through everything yet.
    Have heard of issues with all of those I bolded. Did you download the updated versions of Pages, Numbers, Keynot as the older versions do not work with Mavericks?

  • I just downloaded new software and now some of my apps won't open

    i have downloaded the new software and now some of my apps won't open. Can anyone help

    some apps need to be updated by the developer to work with the new iOS version
    check app store app for updates or arm yourself with patience it's pretty common for that to happen with major iOS updates

  • Just synced my iphone 3GS and now half of my apps won't open on my iphone. I tried the reboot but it didn't help. This is version 4.3.2 . Any ideas?

    Just synced my iphone 3GS and now many of my app's won't open on my phone.  This was with version 4.3.2. I tried a reboot on my iphone but that didn't help. Any ideas?

    this happened to me with my iPhone 4. I researched the problem and found this :
    "The reason this happens is because every time a downloaded app is opened it checks for your itunes password for validation that you are authorized to open that app (as it may contain personal info). From time to time the iphone 'forgets' your itunes password. You can fix the missing password by syncing the iphone with itunes or downloading an app from the app store and entering your password that way.”
    And to fix it, all I did was download a new app, or delete a current one, I used Facebook, and re-download it.
    Hope this helps

  • I've downloaded the iOS 7.2 update and now some of my apps won't work and I can't download anything. Any ideas and help welcome!!!!

    I downloaded iOS 7.2 and now I can't download or play any apps or music. Open to help and ideas!!!!

    Make sure your internet connection is secure, try downloading the software again and restore the iPad.

  • I deactivated my credit card and now i cant download apps?

    Awhile ago, I got rid of my credit card because it had been "hacked"(someone was using it). I deactivated it as soon as i could. Now, my Apple ID cant download apps without a credit card. I havent gotten a new card because im afraid that it may happen again. Ive tried to remove my billing information on iTunes, but it wont let me? I know i could make another Apple ID, but i have lots of songs and paid apps on that account that i still want. How can i fix this?

    Fix the billing information on the account.  Until that is done there is nothing that can be done.
    It should be possible to set the billing information to "None" on the Apple ID.
    Keep in mind, content acquired from the iTunes store is permanently tied to the Apple ID it was acquired with.

  • Itunes keeps crashing and now all my downloaded apps wont work, please help?

    I really dont understand? Tried to sync my ipad and it kept failing for the first time ever, and now itunes crashes during the transfer of my purchased songs and apps, and now all my apps dont work on the ipad system itself

    Try downloading any free app directly on the iPad (as that appears to reset something) and then re-try any of your apps - you can then delete the free app.
    You can then re-try syncing. If that doesn't work then a reset of the iPad might help : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • I did an update to iOS 4.2 and now several of my applications won't open. My iBook shelf is empty and won't open. I click on it and it just flashes and closes. What is the problem?

    I did an update to iOS 4.2 and now several of my apps won't work. Help!

    The very first thing you should try is a simple reset. Hold down on the sleep button and the home button at the same time for about 10 seconds until the Apple logo appears on the screen, let go of the buttons and let the iPad restart.
    If you haven't restarted your iPad in a while this can really help.
    If this doesn't help, then you can try removing the problem apps and reinstalling them.
    Retired Engineer makes a good point.  It would be a good idea to update your software.

  • I recently formatted my mac and now my previous LION purchase is not on my App Store, how can I reinstall?

    I recently formatted my mac and now my previous LION purchase is not on my App Store, how can I reinstall?

    Hi...
    See if it's, "hidden"  >>   Mac App Store: Hiding and unhiding purchases
    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
    Click Purchases from the top of the App Store window.
    Select which apps you want to re download. Then right or control click where you see Installed  then click Install.
    Make sure and use the same Apple ID used for the original purchase.

  • I upgraded the software on my iphone 4 and now it's downloading every email message from all my accounts (all previously read). 200 at a time. Manual delete is a problem since there are 3500. Suggestions?

    I upgraded the software on my iphone 4 and now it's downloading every email message from all my accounts (all previously read). 200 at a time. Manual delete is a problem since there are 3500. Suggestions?

    Wow, just posting and it seems that there is a solution that is working for me...
    What I've did is I turned off iTunes Match on my iPhone, then turned in on again. Now in my iTunes library on my mac I can get the duplicates to be matched or uploaded to iCloud with a right-click, add to iCloud. iTunes Match starts to check the songs and everything is done correctly. Pretty nice!

  • I just downloaded ilife 11 to my mac and now the previous version of iphot I already had on my machine won't work. The message says the version my be damaged or incomplete

    i just downloaded ilife 11 to my mac and now the previous version of iphot I already had on my machine won't work. The message says the version my be damaged or incomplete

    Whn you install a new version by default the old version is removed
    Try reinstalling
    LN

  • HT1918 i changed my credit card on my apple id and now i cannot download previous purchases?

    i changed my credit card on my apple id and now i cannot download previous purchases?
    the songs appear on lightgray color on my itunes but i cannot play or download them again.

    - Apps are locked to the account that purchased them.
    - To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
    If you can't log into Settings>iTunes and App stores with your new ID them mean there is a problem. Try restting the password and try to sign in again.
    iTunes Store: Retrieving and changing passwords (Apple ID)
    Can you sign in with the new ID on your computer?
    Last, contact iTunes.
    Apple - Support - iTunes - Contact Us

Maybe you are looking for