I rent ed a movie on my Apple TV but when I go to check for rentals nothing comes up

I rented a movie on my Apple TV and did not download it right away. When I try to retrieve it under iTunes and check for rentals like it says to do nothing comes up

A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

Similar Messages

  • HT1657 Everytime I try to downlaod a movie I have rented using the option Check for Rentals, nothing happens. Any ideas?

    So I rented a movie using iTunes and my AppleTV device. I chose the option Rent and Watch later. I have been charged the rental fee. Yet, whenever I try and download the movie, I choose it on iTunes/Appe TV and am told that I have already rented it and I need to check the download status, via Settings, iTunes account, Check for Downloads.
    Everytime I get to the Check for Downloads option, the system gets stuck. The cursor device simply spirals and spirals and spirals.
    Any ideas as to what to do?
    Best,
    Benedict

    Same error message, I disabled tab mix and made sure I only have the newest version of Java, restarted firefox, now it seems to be fine no error yet on Pogo games or pictures upload to ebay which were the biggest problems besides hanging. I had also had disabled AVG secure search yesterday but that did not solve the issue. Now I will try to add back in AVG search...I have very few adds ons, also the note embedded about re- installing a toolbar went away, my old one did not work with FF4, so I installed Yahoo toolbar but the message still did not go away until I applied this fix. Hopes this helps someone..

  • I entered a wrong email address when I first set up my iPhone 5c, I successfully changed my Apple ID but when I try to download anything it still comes up with my old apple id

    I entered an invalid email when I first set up my iPhone 5s and forgot the password for the Apple ID. I managed to successfully change the Apple ID and password and validated it through email. However when I tried to download something from the App Store it still came up with my old apple id so I can't download anything. How can I fix this?

    It appears that you have apps that need updating that were pruchased from more than one account
    - Go to settings>Store and sign out and sign into your account.
    - Apps are locked to the account that purchased them.
    - To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

  • HT1498 I rent a movie and I can see it.  And I go to iTunes Store, check for rentals and its not loading the movie.

    I rent a movie and I can't see it.   I went to itune store and check for rentals, but its not loading the movie.  What should I do?

    I went to check for rentals on Apple TV to find rental. There is no support and no resolve. The screen just kept loading, never showing the movie after I purchased it. This is the second time this has happened to me. Very disappointed.
    My have to look for alternative..

  • I have a $10 gift card balance on my Apple ID but when I try to rent a movie it wants me to use my debit card. How can Make it use the iTunes credit?

    I have a $10 gift card balance on my Apple ID but when I try to rent a movie it wants me to use my debit card. How can Make it use the iTunes credit?

    Hi ...
    Select None for payment method > iTunes Store: Changing account information
    Be aware, an auto renewing subsciption by require a credit card.

  • My apple tv main menu no longer displays the "movies" section, just internet, computers, and settings. Does anyone know why or how to get it back up? Recently rented a movie directly through apple tv but can't see the movies section in main menu now.

    My apple tv main menu no longer displays the "movies" section, just internet, computers, and settings. Does anyone know why or how to get it to show again? Recently rented a movie directly through apple tv but can't see the "movies" section in main menu now. WiFi and home sharing are working.

    Welcome to the Apple Community.
    Check the location setting for the iTunes Store is correct.
    You might also try restarting the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router.
    If you are still having problems try a restore.

  • I rented a movie on my apple computer but it won't play on my apple tv.  i have never had a problem until a month ago.  Home sharing is on, and internet is fine.

    I rented a movie on my apple computer but it wont play on my apple tv.  never had problems till 1 month ago.  internet fine, home sharing on.

    The movie must fully download to iTunes.
    If you have an AppleTV1, have you downloaded a 1080p movie rental as it can't handle that, in which case alter your Preferences for downloads to 720p, contact iTunes Store support and see if they can re-enable the download or refund so you can rent again at 720p.
    If you have black model ATV2 or ATV3, then I assume you are looking under the Computers icon where a new Rentals row appears in order to play rentals downloaded to iTunes.
    AC

  • HT1657 I use apple tv; but when click on 'rent the movie' I get message to verify my payment info on itunes. I looked at my account and I am paid up. How do I 'verify'?

    I use apple tv; but when click on 'rent the movie' I get message to verify my payment info on itunes. I looked at my account and I am paid up. How do I 'verify'?

    I believe it is asking you to enter your CVV code.
    Edit your billing info, fill in the red box on iTunes.

  • I have rented a movie on my apple tv but how do I now watch that on my iPad I can't find it anywhere?

    I have rented a movie on my apple tv but how do I now watch that on my iPad I can't find it anywhere?

    From http://support.apple.com/kb/HT1657 :
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.

  • I have rented a movie from apple tv but cant watche it,it says go to itunes store and check for rentals, but its just lowding

    just rented a movie from my apple tv, accidently got out, and cant play it back, it says that go to itunes store and check for rentals, but it just show lowding and lowding                              please some one help, how can i play it back????????????????

    Welcome to the Apple community.
    A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
    Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
    You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
    Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

  • Don't have money for new tech or headphones. I want to watch a movie from my laptop via AirPlay (watch a movie straight from Apple TV), but hear the sound on my headphones attached to my MB Air.  Is there any way to do this??

    I don't have money for new tech or headphones. I want to watch a movie from my laptop via AirPlay (watch a movie straight from Apple TV), but hear the sound on my headphones attached to my MB Air.
    Is there any way to do this??
    http://superuser.com/questions/853821/watch-a-movie-straight-from-apple-tv-but-h ear-the-sound-on-my-headphones-on-my

    Thanks for your help.  Since I'm uninterested in loading all my photos (the only option) into photostream, I won't be able to use the settings in ATV.  I guess I'm just stuck with using iPhoto on my MB Air.  Thanks again.
    paul

  • I paid for the movie " mud" from apple store but now it says download error. What should I do?

    I paid for the movie " mud" from apple store but now it says download error. What should I do?

    You'll have to appeal to Apple and explain what happened: https://expresslane.apple.com/GetproductgroupList.action is a place to start.

  • HT201335 Using mirroring with my apple tv and everthing shows up on the tv untill i try to watch a movie, i get the sound but no picture. I checked and both are on the same wifi?

    Using mirroring with my apple tv and everthing shows up on the tv untill i try to watch a movie, i get the sound but no picture. I checked and both are on the same wifi?

    I had this problem also. Several times in fact. And it has not been any relation with sw update (Apple TV). I managed to fix this on a strange way. I drop off WiFi in iMac and joined back. Right after thatI tried to adjust Airplay settings, but I didn't manage. Reason was that my iMac didn't found any Airplay devices (?). After about 2-3 minutes iMac recognized my Apple TV. And also audio "posting" to Apple TV started to work.
    So restart your WiFi connection on your iMac or MacBook Pro - it may help.
    Another hint is to use command: "sudo killall coreaudiod". More information about that: http://wwwx.cs.unc.edu/~cquammen/wp/2011/02/18/resetting-audio-on-mac-os-x/
    I have not tried this, but maybe next time
    Br
    Mikko R

  • HT1657 watching a movie on Apple TV and it just stops in the middle of it.  Try settings and check for rental and just get the spinning wheel for over 30 minutes.

    Can't seem to finish a movie on AppleTV.  It just stops in the middle of movie and returns to menu.  Try to check for rentals under settings like it says to when we try and download movie again and all I get is a spinning wheel.  At least the second this has happened in the middle of a movie.  Beginning to think AppleTV is junk!

    Hello Pauljfield,
    You may want to report the issue you've had with your rental to the folks in our iTunes Store.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Cheers,
    Allen

  • HT1498 The download on my apple tv was interrupted I went to check for rents on settings but nothing happens.what's going on ?

    The download of a movie was interrupted I tried the check for rentals on settings but did't work .
    Anyone knows what's going on ?
    Thanks

    Welcome to the Apple community.
    A number of people have reported similar issues recently, most appear to have found a discrepancy of some kind in their account settings and making changes to these settings has resolved the matter.
    Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
    Also check your payment details, make sure your details are exactly how they appear on your credit card statement, you might also try changing some of those details, saving them and changing them back again.
    You might also try logging out of and then back into your iTunes account and restarting your router.
    Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

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