I rented a film on itunes, but it won't let me watch it?
Yesterday I rented a film from the iTunes Store and now it won't let me play the film.
The message reads: 'We could not complete your iTunes Store request. An unknown error occured (-42110).
There is an error in the iTunes Store, please try again later.
Any solutions, as I have still been charged for this rental.
Thanks
When you get your email recipt, click on report problem and tell them this exact thing and they should refund you. Only thing I can thing of it to restart your device
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Hello TheCoddfish,
Thank you for using Apple Support Communities!
So it sounds like you have a preorder you would like to download, but it is not downloading, or you dont have the option to download it.
Without knowing what the preorder was, and if it is released, I found this article named iTunes Store: About Pre-orders found here http://support.apple.com/kb/HT5714.
This part in particular:
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When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
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How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
All the best,
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