I rented a film on my iPad but when I try and watch it I get a message 'cannot load video' as soon as I get to around 15 minutes. The film is fully downloaded and paid for.
I Rented the film inhale on my iPad a few nights ago, this is not the first time I've rented from I turnes, I've don't it many times before and never had any problems. This time I cannot get the film to load. Every time I try to play the video it comes up with a message saying 'cannot load video' as soon as I reach around 15 minutes of the movi. and then shuts the video down. I'm annoyed because having got 15 minutes in my film will now expire in 48 hours even though I can't actually watch it. I'd like to see it tonight if anybody can help please, thanks.
Having the same problem. Watched 25 minutes of a rental and it stopped with the message"unable to load video"
Using current version IPad mini.
Ios7 is HUGH PIECE OF CRAP!!!!
Similar Messages
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When I try to watch movies I've rented in AppleTV, it says there's a problem and won't start. What do I do?
Welcome to the Apple Community.
Try restarting the Apple TV by removing ALL the cables for 30 seconds, or resetting it using the reset option under general. You should also try restarting your router. -
I have rented two movies on my laptop and they will not completely download..it shows that they are theere but when i try to watch them on my laptop or my ipad it wont open up???? help
Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals. -
I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?
You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I've downloaded movies from the iTunes store to my iPad but when I want to play them, I get the message... iTunes Store Terms and Conditions... but when I follow the link it still doesn't let me play my movies. What am I doing wrong?
Easy maybe, but a lot of users are used to playing the movies in iTunes on their computers so that is the first place they turn to on the iPad.
Enjoy the show! -
I just bought the new ipod touch, but when I try to sync it I get told to use the cloud and download from there. How do I sync it to my itunes so that I get all my songs without going through cloud? Otherwise if this isn't possible I am taking this back!
Thanks for no help... but for anyone else, turn off itunes match on the ipod
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I have bought a WD My Book World Edition to use for back-up of my iMac, but when I try and log onto the drive with Apple time Machine (back-up software) or connect in any other way I get the message 'There was a problem connecting to the server "MybookWorld.local" The version of the server you are trying to connect to is not supported. Please contact your system administrator to resolve the problem'
It is a brand new iMac and running Lion OSX
Any ideas on how to solve would be gratefully received?Followed the directions on this page and it worked!
http://forums.macrumors.com/showthread.php?t=1102423
Part One - Turn on SSH (in the admin panel)
[1] Go to to http://mybookworld.local
[2] login: username will be admin, password will be whatever you have setup. If you can't remember it should be in your Mac OS X keychain (Utilities > Keychain Access, search for "mybookworld"). If you have not changed if from the default the password will be admin as well.
[3] Switch to advanced mode.
[4] From the System tab, pick Advanced.
[5] Enable SSH Access, and click submit.
[6] Click on the network tab and then the LAN button
[7] Make a note of the IP address
Small, maybe obvious, but nevertheless important point: For the install to work, your NAS needs to be connected to a router with internet access.
Part Two - Install netatalk2.2
[8] Open Terminal.app (Utilities > Terminal)
[9] Enter the following command (substitute in 127.0.0.1 for the actual IP address you noted down in step 7), then hit return:
Code:
ssh [email protected]
[10] When prompted, enter the ssh password (will be welc0me).
[11] You are now going to download the installer. Enter the following command, then hit return:
Code:
wget http://mybookworld.wikidot.com/local--files/netatalk2-2-on-whitelight/install_netatalk.sh -O install_netatalk.sh
[12] Once completed, you will need to run the installer. Type:
Code:
sh install_netatalk.sh
[13] You will be asked a number of question during install, answer yes to all. When asked about the "DHX2 login process", I opted to install the modified version, so I can confirm it works.
[14] Once the box has restarted, you should be able to connect to your afp shares and continue to use Time Machine. -
I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?
Go to: Apple > Force Quit
and select Mail > Force Ouit. -
Please help! I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia. How can I fix this?
Are you using a proxy server to access the net?
Or another cause could be that your router thinks it's in its home country (probably china)
I just don't know how to fix it. There's a way but I don't know enough to advise.
You could try googling your router model and 'wrong country' or keywords like that and see if something comes up. -
My Ipod touch 4.2 will say it is connected to the wi fi but when I try and use it with an app it says it is not connected to the internet
- Do other devices successfully connect to the network?
- Did the iPod successfully connect to this network before?
- Does the iPod successfully connect to other networks?
Try:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
-iOS: Troubleshooting Wi-Fi networks and connections -
I cant seem to open some photos on Iphoto. I downloaded like 3 months ago from my phone into the iphoto. I could access ALL of my photos back then but when I try and access them now I cant seem to open the file. When i open iphoto and open the folder thats on it, i can see ALL the photos that are there but when I click on different ones some appear in the larger screen but A LOT of them dont appear. Iphoto seems to have erased the file or I dont know.
Also I tried clicking on the photo that doesnt appear and making it "Reveal it on finder" - "original file" and it says 'The operation can’t be completed because the item can’t be found.".
I really want those photos because they involve a really special family vacation, please help me find those photosA LOT of them dont appear.
What do you see in the window when you click on those? A blank, black window? An exclamation mark? What? -
The description says it all. I bought a movie on iTunes but when I try to watch it plays back slowly with no sound. Then the video will speed up and the sound will work for a moment then off again and back to slow motion. I have a dell laptop running windows 7
Hi Normanwh,
If you are having video playback issues in iTunes on your Windows machine, you may find the following article helpful:
Apple Support: Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Regards,
- Brenden -
I have an existing ipod that I use with my mac. I am trying to connect an additional ipod to it but when I try and register, it just brings up the existing info. I don't want to lose the original info or library - just create new for this device. Pls help...
We are starting from the beginning like its a new ipod starts out asking language, country,location services,choose a network,and when we get to "setup ipod touch " there are 3 options 1..setup as new ipod, 2.restore from ipod backup 3 restore from itunes backup and when we hit setup as new ipod and click next it comes up with sign in with apple id or create a free apple id we clicked create a free apple id....then comes up with bday,1st name last name, use your current email address, get a free icloud email address or change email address and THIS is where we have problems....if we hit change email address it means that sis's stuff goes under his name and moves all her stuff to this older ipod which the brother does not want. sorry this is so long but its the only way I knew to do it.
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I am thing of using Final Cut Pro but when I try and download I get the message “Your computer’s video card does not meet the minimum system requirements.” Can I do anything about this? I am using a Mac Pro early 2008 with Yosemite 10.10.2. My current graphics card is a ATI Radeon HD 2600 XT 256 MB.
Geoff2T wrote:
I am thing of using Final Cut Pro but when I try and download I get the message “Your computer’s video card does not meet the minimum system requirements.” Can I do anything about this? I am using a Mac Pro early 2008 with Yosemite 10.10.2. My current graphics card is a ATI Radeon HD 2600 XT 256 MB.
It is just as the message says. Your video card is not compatible.
You can add a compatible graphics card and use FCP X with your mac. I can't suggest which one, but maybe other people on this forum can guide.
And you may also get good suggestions in the Mac Pro forum. -
I have downloaded an ebook into the adobi ereader but when I try and move it across to the kobo desk
i have downloaded an ebook into the adobi ereader but when I try and move it across to the kobo desktop, it is not appearing in the kobo desktop.
You need to ask this in Digital editions. It's not a Reader issue.
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