I rented a movie and it appears in the video app, but it did not fully download. It does not appear in downloads how do I repair the file?

Did you download it using iTunes for Windows, or did you download it directly to an iOS device?
If you can't find the movie you downloaded on your iPad, iPhone or iPod Touch, check inside your Videos App

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Rented a movie and paid for it, cost was deducted but no record of purchasing movie anywhere

rented a movie and paid for it, cost was deducted but no record of purchasing movie anywhere

did you download it? it wont show up unless you do

Ihave a movie stuck in itunes on ipad for 3 weeks taking up 7 gigs.I deleted it from the videos app but it is still there.I also tried deleting from itunes on the pc but it does not appear there.Thanks

Ihave a movie stuck in itunes for 3 weeks taking up 7 gigs of memory.I deleted it from the videos app but still remains on the ipad.I also tried deleteing it from itunes on the pc but it does not appear there.Dont want to reboot the ipad if possible .Thanks

That list includes all the apps that you installed to your device directly from iTunes on the computer, or which were purchased on the iOS device and subsequently transferred to iTunes on the computer.
If you right click on any item in that list and choose "Show in Windows Explorer" it will open your iTunes application installer directory on your computer, which should be:
C:\Users\User\Music\iTunes\iTunes Media\Mobile Applications
In there are all your saved application installers (*.ipa files). You need to delete those actual installer bundles and then make sure to NOT allow the "transfer purchased content" when you sync or backup in iTunes (as that will just put them back on your hard drive).
One caveat to removing those, is that if you ever wish to keep a specific release of a particular app, and the developer replaces the iTunes/App store version with something else, your sole source for your older version will be your own stored copy of it. So for example, when PDF expert released their iOS 7 update, and charged everyone full price for it, if you wished to keep using the previous version on your own devices, then you needed to keep a copy of the installer on your own computer as that older version is no longer available in the store front.

I am trying to update my apps but my Apple id is an old one that isn't active, How do I delete the old apple id and use the new id which is my current email address

I am trying to update my apps and get new apps but my apple ID listed is an old inactive email address. How do I change it to my new email address? The new email address is in settings and is on my apple account. The only place the old one shows up is in the apps store - installing and updating. What do I do?

Apps are permanently tied to the Apple ID used to purchase them whether you are using the Apple ID for new purchases or not. All future updates will require the password for this original Apple ID. This can't be changed. The only way to stop this would be to delete these apps from your phone and iTunes library and repurchase them using your current ID.

HT2693 I am trying to download the number app but it is reaching a point where an error appear and the download process stop. Any solution for this issue?

I bought the number app (MS.Excel) but I am not able to download it to my iPad mini. The app reach a point when I receive an error message and the download stops.
I tried to downloaded from iTunes on my laptop and I faced the same problem
Any idea how I can overcome this problem?
Thank you,

Try using Image Capture to download to a folder on the Desktop. If there's a damaged file on the iPhone that's preventing the download you can isolate it with Image Capture and then delete it from the iPhone.

I rented a movie and can't figure out how to play it

I rented a movie and can't figure out how to play it. It does not appear in my movies and does not have a play button on the main movie screen.

This should help. Presumably you have not tried to move your movie to some other device as it can only be on one device at a time. Also, presumably you allowed it to finish downloading.
http://support.apple.com/kb/PH12136

Rented a movie and it stopped in the middle of the movie and now we can not get it back on without renting again. What do we do to get our movie back?

Rented a movie and it stopped in the middle of the movie and now we can not get it back on without renting again. What do we do to get our movie back?

Have you tried going to settings - iTunes store - check for rentals? If it does not initially appear try logging out and back into your account.

HT1498 I rented a movie and it does not show up on my apple tv but is in my video app on my phone. How can I watch it on my tv

I rented a movie and it does not show up on my apple tv but is in my video app on my phone. How can I watch it on my tv?

A movie rented on an iPhone can only be viewed on an iPhone. If you want to view on TV you need to rent directly on ATV or via computer (and stream using home-sharing)

An error ocurred while loading this content! Ive using my ATV for more than 6 months and last week i update the sw and since then i have rented two movies and keep seeing the same message. I have reset the ATV two times without success. Any suggestions?

I keep getting this message: AN ERROR OCURRED WHILE LOADING THIS CONTENT
ATV was working fine until i did a version update last week. Since then i have rented two movies and keep getting the same message
I restarted the ATV - no success
I reset my wireless - no success
I reset my ATV - no success
netflix is working fine since i was able to see a movie there. Youtube was also working fine. I think there should be something wrong with iTunes
Any ideas?

I keep getting this message: AN ERROR OCURRED WHILE LOADING THIS CONTENT
ATV was working fine until i did a version update last week. Since then i have rented two movies and keep getting the same message
I restarted the ATV - no success
I reset my wireless - no success
I reset my ATV - no success
netflix is working fine since i was able to see a movie there. Youtube was also working fine. I think there should be something wrong with iTunes
Any ideas?

Downloaded a movie from iTunes to my iPad. 2 minutes into the movie it stopped and My Videos is stuck in black screen mode. So basically rented a movie and never watched it.

Downloaded a movie from iTunes to my iPad. 2 minutes into the movie it stopped and My Videos is stuck in black screen mode. So basically rented a movie and never watched it.

The EXACT same thing happened to me last night! Rented a movie; it had barely started and then froze. When I touch the video app icon, all I get is a blank, dimly lit screen. None of the other videos I own will display either. Was your problem ever resolved?

HT1390 I rented a movie and it downloaded, but cannot be found in library or movies catergory. I was charged for it also. Where is the movie?

I rented a movie on iTunes, and it downloaded. After it downloaded I was unable to find the movie in the library or movie catergory.

Look for it in the Videos app.

HT1498 "An error has occurred. Please try again later." i rented a movie and thats all i ve been getting for 5 days now. how do i fix it???

"An error has occurred. Please try again later." i rented a movie and thats all i ve been getting for 5 days now. how do i fix it???

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT1657 I have rented some movies and have them in itunes. I want to move them to my iphone but don't know how can someone help?

I have rented some movies and have them in itunes. I want to move them to my iphone but don't know how can someone help?

http://support.apple.com/kb/HT1390
Regards.

Rented a movie and it doesn't work at all, how do i get a refund?

apple if you're reading this you have gotten seriously on my last nerves. i have been typing non stop trying to get my answer but you guys really have THE WORST customer service. i tried renting a movie and it says that it need 55 hours to load and i only have the movie for 24 hours! and also it keeps freezing on me and now i can't even see my movie! someone please help me!

Please restate your concern.

HT1657 I rented a movie and was charged for it, it started to download but says I do not have enough space. I tried to delete it so I could download the SD version instead of the HD version but am unable to do that what can I do???

I rented a movie and was charged for it, it started to download but says I do not have enough space. I tried to delete it so I could download the SD version instead of the HD version but am unable to do that what can I do???

Same thing happened to me ipad. Please someone fix it Apple.

I rented a movie and it appears in the video app, but it did not fully download. It does not appear in downloads how do I repair the file?

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