I rented a movie and it disappeared...
I rented a movie and the next day when I wanted to watch it; it had disappeared. What should I do?
I've already tried resetting it and the movie is still not there.
Hope someone can help
Do you have the new Apple TV 2nd gen?
If so, there is no storage, only a small flash drive to cache streamed content. When you turn off the ATV or watch other content the rental is flushed requiring a reload.
Try going to the settings - iTunes store - check for rentals
Try navigating to the film again and see if you can hit play
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I keep getting this message: AN ERROR OCURRED WHILE LOADING THIS CONTENT
ATV was working fine until i did a version update last week. Since then i have rented two movies and keep getting the same message
I restarted the ATV - no success
I reset my wireless - no success
I reset my ATV - no success
netflix is working fine since i was able to see a movie there. Youtube was also working fine. I think there should be something wrong with iTunes
Any ideas?I keep getting this message: AN ERROR OCURRED WHILE LOADING THIS CONTENT
ATV was working fine until i did a version update last week. Since then i have rented two movies and keep getting the same message
I restarted the ATV - no success
I reset my wireless - no success
I reset my ATV - no success
netflix is working fine since i was able to see a movie there. Youtube was also working fine. I think there should be something wrong with iTunes
Any ideas? -
Downloaded a movie from iTunes to my iPad. 2 minutes into the movie it stopped and My Videos is stuck in black screen mode. So basically rented a movie and never watched it.
The EXACT same thing happened to me last night! Rented a movie; it had barely started and then froze. When I touch the video app icon, all I get is a blank, dimly lit screen. None of the other videos I own will display either. Was your problem ever resolved?
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"An error has occurred. Please try again later." i rented a movie and thats all i ve been getting for 5 days now. how do i fix it???
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have rented some movies and have them in itunes. I want to move them to my iphone but don't know how can someone help?
http://support.apple.com/kb/HT1390
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Please restate your concern.
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Hi,
We have rolled out a fix for this issue.
Please log off and log back in to your machine and the issue should be resolved automatically. In case that does not work, please manually run the msi installer posted here (may require reboot).
For details, please refer to the KB article here: Multiple RunOnce keys created 11.0.10 and 10.1.13 Acrobat | Reader
Please let us know if you still face any issues.
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I just got ATV3, rented a movie and when I tried to play it I got the message "an error has occurred. Try again later". What does that mean?
What is your connection like (use speedtest.net)?
Check for interference using istumbler or netstumbler
Make sure your DNS is set correctly (settings - general - network - congifure DNS - automatic) -
I have rented a movie and the download time in 16hrs??
I have rented a movie and the download time in 16hrs?
I am trying to download Miss Congeniality 2, and the download time is 16hours? My internet isnt slow i download files all the time.. Please help!Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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