I rented a movie and on my iPad and now the video won't load
Can you help me
Welcome to the Apple Community.
Some are reporting that logging out and back into your account again will resolve this. However if your problem persists:
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will need to click the large ‘Report A Problem’ button under the list of previous purchases in order to reveal the ‘Report A Problem’ link for your recent purchase. If your purchase is listed as a previous purchase use the small arrow on the left side of its listing.
Alternatively you can use the receipt email to report a problem.
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