I rented a movie and the audio and video aren't synced. I tried the audio settings as suggested by other groups but none of them have worked.

I want my money back this is ridiculous or a correct working video

Have you followed http://support.apple.com/kb/TS1559 ?
Also try settings>general>reset>reset all settings
If you have followed that article and restored your phone and set it up as new and you're still having that issue you may call and explain you followed the article and are still having the problem. Most likely they will either set up a replacement for you. If they ask you to set up the one time phone support agreement, and they assist you with a restore again, they won't bill you if they end up having to repair it.

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I haven't been able to watch any of these three movies because of a pop up saying ''Unknown error (-42110)''. I have tried the possible solution but none of them have worked,they will expire soon.pls help

I have rented 3 movies added up to a whopping $15.I have tried the possible solution but none of them have worked,they will expire soon.pls help

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

My daughter accidentally restored her ipod4 to factory settings so I restored from the last iCloud backup. Her photos were all on camera roll so I believe should have been backed up, but none of them have been restored. Why?

My daughter accidentally reset her ipod4 to factory settings so I restored from the last iCloud backup. All her photos were on camera roll so I believe they should have automatically been backed up, but none have been restored. Why?

When she plugged in the ipod last night it backed up again so that now shows as the latest backup. No previous backups are listed so I do not seem to have the option to rerun the old one. She had many pictures on the camera roll taken from well before July. I can only presume that the backup in July must have been incomplete - but then I didn't think it was supposed to list as an option to restore from. Luckily many of the photos had been backed up on the pc but I am very frustrated as to why the icloud backup didn't protect them. Thank you for your advice though, I appreciate it.

My apple TV is connected to a DTV with an HDMI cable and to my Yamaha receiver via optic cable. We rented a movie on Apple TV and.found that the movie played, but we only got audio for music tracks. Voice tracks were silent using both TV and receiver.

My apple TV is connected to a DTV with an HDMI cable and to my Yamaha receiver via optic cable. We rented a movie on Apple TV and.found that the movie played, but we only got audio for music tracks. Voice tracks were silent using both TV and receiver. This only occurred on the rented video and on recorded shows on my cable DVR. previews and other content on Apple TV are fine. Any ideas??

Previews and trailers do not contain 5.1 audio.
If you have recently moved your setup, you may have inadvertently changed some of the settings on your receiver. It certainly sounds as though it is unable to play the 5.1 audio from the Apple TV.

I rented a movie on iTunes (Fast and Furious 6) in HD and the sound quality is absolutely terrible the sound is like 4 seconds behind can I fix it?

I rented a movie on iTunes (Fast and Furious 6) in HD and the sound quality is absolutely terrible the sound is like 4 seconds behind can I fix it?

Hi jvito2869,
Thanks for using Apple Support Communities. This article has some steps you can try if your audio is out of sync with the video you rented:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
If your rental has already expired and you were not able to resolve the issue, you can report it to the iTunes Store as described here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?

I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?

Rented movies downloaded to an Apple TV can't be transferred to any other device.
(86941)

I rented a movie on my computer and transferred it to my ipad mini and can't find it on the mini even though it shows that it is there when I look on the computer. It is not in my video app on the mini. Where can I find it to watch?

I rented a movie on my computer and transferred it to my iPad mini. I see it was purchased on my computer in my account and the charges for it and can even see where it is on my iPad on the computer but can't find it on the iPad itself. It is not in Videos. I have this problem every time I rent movies and somehow I eventually find it but I don't know how it eventually gets on the iPad. I'm leaving on a trip and want to watch it on the way.

You move the movie from iTunes to iPad (tap to enlarge image)
Movie will be moved to the Videos app.

HT1848 I rented four movies on my mac and then transfered them to my iPad, i then did an update to my iPad, now the rentals are not on my ipad nor my mac. I did not watch them and I was charged for them. How do find them and transfer back on my iPad

I rented four movies on my mac and then transfered them to my iPad, i then did an update to my iPad, now the rentals are not on my ipad nor my mac. I did not watch them and I was charged for them. How do find them and transfer back on my iPad

If you moved them to your iPad then they will have been removed from your Mac. If they are no longer in the iPad's Videos app following the update then you will need to try contacting iTunes support and see if they will let you re-download them : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT1657 I rented a movie on itv. It started downloading. I accidentally hit the menu button and it threw me out of download. I went back and tried to download again. I got a message that I had already downloaded it and go to "settings" and on "iTunes downl

rented a movie on itv. It started downloading. I accidentally hit the menu button and it threw me out of download. I went back and tried to download again. I got a message that I had already downloaded it and go to "settings" and on "iTunes download". The wheel is still spinning after several hours. How do I get the movie?

Ok problem solved; signing out of iTunes account and signing back in solved it.

HT4367 Whenever I try to rent a movie, Apple TV buffers and does not come back. I am able to see other programs, but not able to rent movies. And the movie charge still goes on my bill.

Whenever I try to rent a movie, Apple TV buffers and does not come back. I am able to see other programs, but not able to rent movies. And the movie charge still goes on my bill.

Apple TV uses iTunes. The reason you can't rent through your ATV is because you can't rent movies through iTunes Canada. Sadly, as this is a user-to-user forum, no one here would know when or if rentals will come to Canada.

HT1657 Ok I rented a movie off of iTunes and it worked but then I got an update so I did it not it still says I have the movie but I can't fined it .. It tells me to go to my downloads ?

Ok I rented a movie off of iTunes and it worked but then I got an update so I did it not it still says I have the movie but I can't fined it .. It tells me to go to my downloads ?

You can do it by manually managing music and videos. See:
iOS: Issues syncing content with multiple computers using iTunes
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions

I rented a movie on apple tv and while watching it kept stopping... i never finished the movie cause it wasn't playing

I rented a movie on apple tv and while watching it kept stopping... i never finished the movie cause it wasn't playing.. Now what do I do. My netflix wouldn't play either. Will I be able to get my rented movie back?

What is your internet speed? www.speedtest.net
6mbps is required for instant HD rentals, you can turn off HD in the settings if on a slow connection
You can also rent in iTunes and stream to ATV
Wifi or ethernet?
Are you using your ISP's DNS?

I rented a movie on my AppleTV and can't rematch it within the 24 window, any suggestions as to how I could retrieve this?

I rented a movie on my AppleTV and can't rematch it within the 24 window, any suggestions as to how I could retrieve this?

Found my answer here!
https://discussions.apple.com/message/23237890#23237890

I rented a movie a 4days ago and I got a notice that my time had expired. I didn't watch the movie . I thought I had 30days,

I rented a movie four days ago and it was taken out of my library. I thought I had 30 days to watch it.

I have done this before and now suddenly with some rented movies it does not work!!!!

I just rented a movie on apple tv and there is no sound! Help! I really wanted to see Crazy, Stupid Love tonight!

I just rented a movie on apple tv and there is no sound! Help! I really wanted to see Crazy, Stupid Love tonight!

Check your audio out and Dolby digital settings, try restarting the Apple TV by removing all the cables for 30 seconds.

I rented a movie and the audio and video aren't synced. I tried the audio settings as suggested by other groups but none of them have worked.

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