I rented a movie and the download fails repeatedly - Error = -50
I tried to rent a movie on iTunes and the download fails after pulling down 420.1MB of 1.6GB, The code I get is Error = -50. Any suggestions? I have already been billed for this event though it has not fully downloaded.
Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
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Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I bought a movie and the download failed, how do I get my money back?
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Now everytime I try to play it I can't and I can't download it. I've been charged but can't watch my purchase. How do I just return it and rent it somewhere else? Too much of a hassle.
Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I rented a movie from the iTunes Store and the download failed. I can't restart the download without error or rent other movies? Anyone have this problem and found a solution?
1. Sign out of your Apple ID
2. Reboot iPad
3. Sign back in to Apple ID -
HT1848 I rented a movie and the iPad it's not downloading it :(
I rented a movie and the iPad it's not downloading it suddenly stop
I'm been tying to re download it but doesn't workTry:
If you rented it directly on the iPad then it should have downloaded into the Videos app - if you can't find it in there then have you got a film age rating set in Settings > General > Restrictions that is hiding it ? -
I rented a movie and it downloaded but the movie skips and i can hear the words but the picture does not? and now the movie is gone from the library and i only rented it an hour ago? what do i do?
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
I have just rented two movies and after download they are not visible anywhere for me to view. Usually in the iTunes menu there is an option call 'rentals' where rented movies sit until they expire, this is no longer visible. The movie files are listed in the finder under music/movies.... With the rest of my iTunes data, but they will not play in iTunes from there and I can't add them to my library for watching.
The only thing I am currently doing differently is that I have just subscribed to iTunes Match; would this affect my rentals?Hi Cmcb,
Under your Library list, you should see "Movies". Click on that, and you will see a screen with several tabs at the top - Rentals, Unwatched, Movies, Genres, Home Videos, etc.
As Hackintosh indicated above, click on the Rentals tab, and your movies will be displayed there. Doulbe click on one to start playing it.
If you do not have your sidebar showing, go up to View at the top, and click on Show Sidebar. Then you will see your Library lists on the sidebar, which will include Movies.
Cheers,
GB -
Trying to download firefox 5 and the download failed i am getting message to close the application and cod number Ox0000142, is have any way to fix the problem with out removing window 7
Open the Java pane in System Preferences. A separate application will launch. In the Security tab, check the box marked
Enable Java content in the browser
If necessary, adjust the Security Level slider, but if you must reduce the level, do so only temporarily and only if you are absolutely sure of what you're doing. Don't do this to play a game or because a stranger on the Internet asked you to. Java can be dangerous.
If your browser is Safari, you may also need to make changes to the plugin settings in the Security tab of its preferences window. -
TS1424 I rented a movie and the time expired in less than 2 days. What do I do?
I rented a movie and the time expired in less than 2 days. I did not watch it all the way through and when I tried to finish watching, I got a message that the time had expired. I am supposed to have 30 days. What do I do?
Hi bluejay23,
Thanks for using Apple Support Communities. This article has information on rentals, including expiration times:
iTunes Store: Movie rental frequently asked questions (FAQ)
http://support.apple.com/kb/ht1657
How long do I have to watch a rented movie?
You have 30 days from the time of rental to watch your movie, and 24 hours (in the US) or 48 hours (elsewhere) after you've started viewing to finish it. Once the rental period expires, the movie will disappear from your iTunes library.
Cheers,
- Ari -
I am using Iphone 3gs. Last week I updated my itunes to latest version, although I couldnt not update my iphone OS since the download fails saying error 9006. For last 2 days all my Iphone applications fail to open except the default ones. Any solutions?
Download a free app and try again, you can delete the free app afterward.
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I've rented a movie and I keep getting an error message.
I've rented a movie and I keep getting an error message. Is there anything I can do to fix it? My internet connection is working well and I can view youtube videos and home sharing is working well too. Help!
Welcome to the Apple Community.
Try unplugging the Apple TV and/or restarting the router. -
Hi, I rented warhorse HD, and the sound doesn't work, my itunes version is 10.6.1(7). How do I fix it or who do I direct to get my money back? Thank you
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
I rented a movie on iTunes, and it downloaded. After it downloaded I was unable to find the movie in the library or movie catergory.
Look for it in the Videos app.
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