I rented a movie but it freezes my computer when I try to play it...?

Does anyone know why this happens or how to fix it?

Next test, try this:
Mac OS X: Starting up in Safe Mode
http://support.apple.com/kb/HT1455

Similar Messages

  • My apple tv was working fine, but then it started freezing and it takes up to 26 hours to download a movie (it used to take a few minutes). Now it shows my rented movie, but I get an error when I try to play it. Is that normal?

    Is anyone else facing a similar problem? How can i fix it?
    Thanks

    If you are in fact getting 6MBPS then yes, unless there is ISP throttling taking place.
    This basically goes over some of what's already been discussed
    http://support.apple.com/kb/TS3623

  • TS1717 iTunes freezes up only when I try to play a video or movie trailer

    my iTunes has been performing perfectly...but all of a sudden today, my iTunes on my Windows 7 PC, completely freezes up ..but only when I try to play a video or movie trailer. Any tips?

    I too am having the same issue as the OP.
    Your USER AGENT information is Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18
    Every webserver that receives a request from your browser is able to determine the HTTP USER AGENT information unless it has been removed by some software (e.g. firewall) before the request was trasmitted.

  • I downloaded a movie with apple TV, but I get an error when I try and play.

    I downloaded a movie with apple TV but I get an error when I try and play

    And that erors is.....

  • ITunes freezes on me when I try to play music from a CD

    When I try to play music from a CD, it will play two tracks in a row fine. After that, the program will freeze and I'll have to exit it. It keeps doing this on me, and even after uninstalling and reinstalling iTunes, it still does it. It's weird how it only freezes after playing every two songs.
    It also only does this to CDs. It's fine when I play music already downloaded on my computer. I recently updated to the latest version of iTunes, if that might have anything to do with it.

    Boy this discussion sure seems useless. Comeon Apple! Time to step up the support! This is where you are weakest as a company.
    Well anyway, I have the same problem. My old optical drive in my macbook pro crapped out when I dropped my laptop, so I just installed a brand new drive (UJ-857e), simultaneously with upgrading to Leopard, so it is unfortunately impossible for me to isolate this problem to itunes 7.5 vs. Leopard. It is clearly not a hardware problem however, since the cd's play fine with other audio programs.
    So what I can offer as a work-around fix is to suggest you use a different program for audio cd playback than itunes and all should be fine if your hardware is fine. My program of choice is VLC, which in my opinion is the best free program out there for video formats of all kinds (most codecs included) and plays audio fine too.

  • ITunes keeps prompting me to authorize my computer when I try to play a movie I rented.  Then it tells me my computer is already authorized and I'm stuck in a loop.  I've tried all the troubleshooting options but no luck.

    iTunes keeps prompting me to authorize my computer then tells me it's already authorized and I'm stuck in a loop. The troubleshooting options haven't worked.  Any suggestions or does anybody have a phone number for iTunes so I can talk to a human being about this?

    christinefromsan francisco wrote:
    The troubleshooting options haven't worked
    you mean this support article ?

  • My itunes will not play any of my movies. it has played them in the past, but recently it shuts down when i try to play one. i keep getting an error message that itunes has stopped working.

    windows is telling me that a new version of itunes is available. but it is the one i currently have. i have also gone into my controll panel and repaired itunes. still not working. any suggestions?

    izzyjay....  I am having the exact same experience you are with Itunes....  everything worked fine in Itunes version 10.5 but has gone south with something they have done to quicktime....  it has further messed up the connection to AppleTV as well....  another upgrade that seems to break everything.....  just to test out my theory I opened quicktime separately and navigated to my movies directory and tried to play a movie directly .... it won't play.... or even appear as a playable file..... I think they have screwed around with this separation of quicktime and Itunes and basically broken everything.
    Try to reinstall version 10.5 Itunes and 7.7.1 of quicktime, which seem to work correctly

  • My movie in iMovie freezes certain clips when I try to export it.

    I've tried exporting it to many places and tried deleting the clips and replacing them but the same clips keep freezing when they are exported.

    How did you transfer it to the PC?
    Not good to export as a Word .doc/x, better to:
    Menu > Export > PDF
    Peter

  • Adobe Reader XI freezes my computer when I try to print

    I cannot print any pdf files.  I am running Windows 7 and when I open Adobe Reader XI and try to print a pdf, I get the print dialog box just fine but then when I click "Print," the dialog box comes up to show print progress and at that point everything freezes.  I am printing to a wireless printer HP Deskjet 6980.  I can't even get Ctl-Alt-delete to get me to Task Manager so I have to hold down the power button and I don't like having to shut down that way.

    I have been having the same problem for weeks.  I am using Windows 7, Mozilla 33.0.3, and Adobe Reader version XI.0.09.  I saw some advice on another site that I relied on in resolving this.  You need to open the Reader, to to Edit, click on Preferences.  On the Left Hand menu, find "Security (Enhanced)" and open it. If "Enable Protected Mode at Start-up" is active, disable that.  "Enhanced Security" is likely already enabled (and you want to leave that on); if not, enable it.
    Under "Privileged Locations," make sure both options (Trust documents/Trust sites) are enabled.  Then open the box entitled "View Windows Trusted Sites."  This will take you to the browser's Security Tab.  Click the green arrow "Trusted Sites" and then the "Sites" tab that appears.  Add the relevant https://.***.com site from which you wish to be able to print *.pdfs.  (Note: It is very important the you make sure to include the secure site, i.e., https..., and not the initial www.***.com site from which you may access the secure site).  After you have added the secure address, click Add, then Close the window.  Make sure then to Click "OK" to close the Security Tab, and then scroll down to the bottom of the "Security (Enhanced)" page to which you will be returned and click OK there.  Close the Adobe Reader and any other Reader windows you may have open.
    You can now go to the secure site whose address you just entered, and download the .pdf you want.  (If you have already downloaded the .pdf on your computer from that site you can now just open it instead).  Send the print command for the pages of the .pdf page you want.  The system will hang for a few seconds (at least mine did), but then it prints.
    You may be able to go directly to the Security Tab in your browser and enter the secure site in question without going through a pdf document and it will also work but I do not know that for sure.
    Finally, I am not an expert; just another user who figured this out with a little help from others.  An expert may wish to comment further on what I have written above to provide further guidance or instruction.
    Good luck.
    Later Note:  It is possible to add a non-secure site from which you want to download and open .pdfs to the Trusted Site list.  To do this, uncheck the "Require server verification (https://) for all sites in this zone" box that appears under the listed of Trusted Sites.  As I am not an expert user I do not know if doing this represents a significant security issue but I at least do not find that is the case after running a cursory search online. 

  • Acrobat 9.1.3 freezes my computer when I try to send an e-mail with a PDF attachment

    Whenever I have a PDF open and want to send it to anyone via e-mail by clicking on the mail icon in the tool bar, it will open MS Outlook (2003) just fine. I can type whatever message I like and everything seems OK. The problem comes in when I press the "Send" button from Outlook. I get an error message and my computer completely freezes for about 10-15 minutes unless I shut it down before then. This just started happening recently--maybe a few months ago. I have Windows Professional XP and MS Office 2003, as well as Adobe 9.0 Pro (with the updates installed as they became available). I don't know why this is suddenly happening but it is quite maddening. It seems I can only send a PDF by first opening a blank e-mail message and then attaching the PDF, so the convenience of e-mailing a document through Acrobat seems to be a thing of the past. Has anyone else out there experienced this? There were way too many discussions for me to read through, so I'm creating my own here. If anyone can help, I'm open to any ideas or suggestions. Thanks very much.

    I have the same issue and I'm trying to access the link provided for the AOL Community Support. I was able to type my question, but it keeps asking me to provide my date of birth, gender, and my name (for verification purposes). After filling out that little box multiple times, my question has still not been posted to the forum. Also, I was able to use Google Chrome to send email attachments through AOL with no problems.

  • I rented a movie from itunes on my ipad and now want to play it on my appletv, but cannot get it to show up.  What do I need to do?

    I rented a movie from itunes on my ipad and now want to play it on my appletv, but cannot get it to show up.  What do I need to do?

    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer."
    http://support.apple.com/kb/ht1657

  • HT1933 Why is it that I rented a movie from iTunes on my computer but it is not showing in my Apple TV to view

    Why is it that I rented a movie from iTunes on my computer but it is not showing in my Apple TV to view

    Hello Amy,
    You can but the method varies depending on the Apple TV that you have.
    From the article How to rent a movie from the iTunes Store on your computer found here http://support.apple.com/kb/ht1390:
    To rent movies from the iTunes Store on your computer
    In iTunes on your computer, click iTunes Store.
    In the iTunes Store, find a movie you want to rent.
    Click Rent. Your rental should begin to download immediately.
    Once the rental is downloaded, you can watch it on your computer or transfer the rental to a supported iPod, iPhone, iPad, or Apple TV (1st generation):
    Connect the device and select it in iTunes.
    Click the Movies button.
    Select the movie, and then click Move.
    After all movies have been moved, click Apply in the lower-right corner of iTunes.
    You must be connected to the Internet to transfer a rented movie.
    If you have Apple TV 2nd gen. or later you can use Airplay to play it on your tv through the Apple TV.
    Here is the article to help get that setup and going.
    Using AirPlay
    http://support.apple.com/kb/ht4437
    Cheers,
    Sterling

  • HT1657 I rented a movie a few hours ago and never finished it.  I can't view it on my Apple TV nor on my Computer.  When I go to rent it again it says you have already rented this movie, but I can't find it anywhere.  How do I watch the remainder of the r

    I rented a movie a few hours ago and never finished it.  I can't view it on my Apple TV nor on my Computer.  When I go to rent it again it says you have already rented this movie, but I can't find it anywhere.  How do I watch the remainder of the rental?

    I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
    SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
    Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

  • TS1453 Hi, I bought Apple tv traying to rent a movie but there problem with itunes, and there is on apple tv don't have my country. could you help me please how can I solve this problem?

    Hi, I bought Apple tv traying to rent a movie but there problem with itunes, and there is on apple tv don't have my country. could you help me please how can I solve this problem?

    Whinston,
    I live in Azerbaijan. Recently I bought apple tv in New York. When I come back to my country tried to rent movies from my country but couldn't find my country name on apple tv menu, so there is a problem I don't know how to fix it. is there have another way to take a rent movies?

  • I rented a movie but it wont play.  Getting error message to try again later.

    I rented a movie but cant get it to play on my apple tv.  Getting error message to try again later.

    I have the same problem. Rented a movie, cannot get it to play. I don't seem to be having internet connection problems (sucessfully streaming HD content from Netflix right now on the same device) and I have rebooted and even reset the AppleTV device already with no improvement.
    Something going on in a data center somewhere at Apple tonight? This stuff used to work fine.
    john

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