I rented a movie but it wasn't able to download on my phone I checked on the computer but I can't finish downloading.

I rented a movie but my phone wasn't able to download it.... I went to itunes on my computer to try to finish downloading but it didn't work....it says all my purchases have been downloaded. I already got charged for the rental...what should I do?

Most of the people on these forums, including myself, are fellow users - whilst Apple reply on some older unanswered threads, you are not talking to iTunes Support here.
Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If that doesn't work (it's been taking people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

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HT1657 I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the r

I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the rental?

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

Help! I rented a movie but I can't find it on my 4s

Help:
I just rented a movie but when I connect my iPhone 4S and try to sync the movie to the device, it says that the device is associated with another library and I would have to erase my iPhone library. I don't want to do that because I have been downloading onto the device and that has the up to date music on it.
Help, how do I watch this movie, I have a flight today!
Thanks.

Since this is the iPad forum, I presume the answer you're seeking has to do with the iPad. If you rented it on the iPad, you'll have to watch it there.

I tried renting a movie last evening & wasn't able to. This evening I rented the sa,e movie & it was playing fine but is now frozen part way through. I can rewind but cannot forward & it keeps freezing in the same spot. Thanks in advance for any help.

I tried renting a movie last night but was unable to. Tonight I was able to rent the same movie & have been watching it but now it is frozen on my TV. I can rewind it but it continues to freeze in the same place. I cannot forward it at all. Thank you in advance for any help.

I can see that this issue has been quite extensive, and frustrating, and I am so sorry for all that has happened societygirl! I would like to help you work this issue out. Please follow & send me a Direct Message, so I can get your account specifics and help finally bring this to a resolution.
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

HT1657 I have rented 2 movies,but i can t find them

where can i find my rental movie (already payed for) in I tunes???

Hi Crissy0126,
Welcome to the Support Communities!
The rented movies should appear in your Videos app on the iPad. If you don't see them, try downloading them again on your iPad:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you continue to have issues with this purchase, the iTunes Store Support team can help:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

HT1657 Rent a movie but I can not watch my movie on my iPod why is that

Why I can not watch my movie if I do not have problemes before watching movies

What Adobe Digital app on your iPad? If you are talking about a third-party app (like Bluefire Reader) you need to connect your iPad to your computer, open iTunes, select the iPad, and select Apps in the Sidebar. Scroll down to the File Sharing section, select the app you plan on using, select Add (bottom right), navigate to where the book is on your computer, select the book and sync your iPad.

HT4367 Rented a movie but it won't download. Rented it again and was told to go to settings and download. Should I be renting from iCloud and not my iMac? Never happened before and been renting all week since Thanksgiving!

Apple TV 2 with rebooting the iPhone 7.04 and iMac running Mavericks and rebooting TV etc today. Selected to rent a movie but it started to download and we lost it. Tried to rent again and was told it wasn't downloaded. Went to settings and only get spinning circle when I try to download the rental. Apple TV up to date and been renting all week since Thankgiving. Only 4.99 but making me nuts. Help anyone??

Dear Colbabomb; thankyou for your links.
So far, I looked at your first solution, Revo Uninstaller and it gives you a 30 free trial. Ergo, it will eventually cost money so I'm leery of using those kinds of programs in general, meaning most "free trials" have unwanted strings attached and often are big probs to get rid of later. Perhaps you can assure me that it is easy and very user friendly, before I proceed. And I already ran malwarebytes and it found nothing tho the program still can't be uninstalled. I downloaded Adw Cleaner and during the install, my Norton's security popped up and warned that there were (low risk) threats with two of their "other offers" and i hadn't even actually clicked to agree either of them. Nonetheless, Norton warned me against the "lyrics finder" and "deal ply." In fact, there was a box already with an x in it, saying that you are accepting deal ply if you x on "next." Well, except I unchecked that box before clicking on next, yet when it went to fully install, it still showed that it was adding itself; so, just before the install was 100% completed, I had to abort the whole thing. I really do hope your other suggestions are programs that you personally know that they don't try and trick you. But right now, I would not suggest Adw Cleaner to anyone. I even read the fine print about what they will try and install and how to decline and it still tried sticking stuff on that i believed I had declined. Anyways, i have to leave now, shall pick up later this evening, if my pc is still functioning.

I rented a movie from iTunes and it has been downloaded but I am unable to find it. Help!

Rented a movie but can't find where it is?

It's in the Videos apps
http://i1224.photobucket.com/albums/ee374/Diavonex/f00d636d.jpg

TS1453 Hi, I bought Apple tv traying to rent a movie but there problem with itunes, and there is on apple tv don't have my country. could you help me please how can I solve this problem?

Hi, I bought Apple tv traying to rent a movie but there problem with itunes, and there is on apple tv don't have my country. could you help me please how can I solve this problem?

Whinston,
I live in Azerbaijan. Recently I bought apple tv in New York. When I come back to my country tried to rent movies from my country but couldn't find my country name on apple tv menu, so there is a problem I don't know how to fix it. is there have another way to take a rent movies?

I rented a movie but it wont play. Getting error message to try again later.

I rented a movie but cant get it to play on my apple tv. Getting error message to try again later.

I have the same problem. Rented a movie, cannot get it to play. I don't seem to be having internet connection problems (sucessfully streaming HD content from Netflix right now on the same device) and I have rebooted and even reset the AppleTV device already with no improvement.
Something going on in a data center somewhere at Apple tonight? This stuff used to work fine.
john

I rent movie but i can see only video but sound is not work

i rent movie but i can see only video but sound is not work

You are not alone!!
https://www.facebook.com/groups/324659107636115/

I rented a movie but it will not play.

I rented a movie but it will not play. I get a message saying there is a problem and then iTunes shuts down. The help screen then says to download the latest version to avoid this problem, but I already have. What do I do to be able to watch the movie I rented?

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

I used my iPad to rent a movie but now I don't know "where to find it" so that I can view it.

I used my iPad to "rent" a movie but when I wanted to watch it on a long flight....I could not find the download or an app to view it. What am I missing or what did I fail to do?

Look in the Videos App on the iPad - not in iTunes.

I tried renting a movie, but every time I try to play it, it gives me an iTunes error code -42110. What is the deal?

I tried renting a movie, but every time I try to play it, it gives me an iTunes error code -42110. What is the deal?
- Cratin

Something like this happened to me, where something went wrong on Apple's end and a movie I rented wouldn't play. I contacted Apple over the phone and they gave me back my money and fixed the problem for future use.

I try to rent a movie but I cant download it!

I try to rent a movie but I cant download it!!!!! Just says Reading... for the last 25 minutes.

I try to rent a movie on my Apple TV but after I have enter the password it just says Reading... and it has been so for the last 35 minutes. I have done this 3 times whit the same result.

I rented a movie but it wasn't able to download on my phone I checked on the computer but I can't finish downloading.

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