I rented a movie from iTunes and it freezes at the same spot every time.

Help!

Try to reboot your computer.  If that doesn't work, try deleting the movie and redownloading it (assuming no other AppleID is associated with your computer). 
If neither of those work, try contacting the iTunes store.

Similar Messages

  • I rented a movie from iTunes and it is on my IPad.  I wanted to watch it on AppleTV and there is no airplay icon showing up on the movie

    I rented a movie from ITunes and it is on my IPad.  I wanted to watch it on Apple TV however there is no airplay ap showing up.  What should I do

    That won't be possible. You can only view a rental on the device used to do so, unless it is done via computer (in which case you can stream using home sharing)

  • HT1498 I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine.  I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

    I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine.  I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

    I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine.  I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

  • I have rented a movie on iTunes and it says I'm running out of time to watch but it is not downloading the movie can someone help

    I have rented a movie on iTunes and it says I'm running out of time to watch but it is not downloading the movie can someone help

    It does take some time for a movie to download, could it still be downloading ? Also the rental tab is only there when you have rented a movie. If all else fails talk to iTunes support, they have helped me in the past.

  • HT1390 My movie crashes/stops half way through at the same place every time. I would like to watch the whole film... who do I get to sort this out? thanks

    My movie crashes/stops half way through at the same place every time. I would like to watch the whole film... who do I get to sort this out? thanks!

    Click Support at the top of this page, then click the link under Contact Us

  • I rented a movie from iTunes and now it's not working

    I rented a movie from iTunes on my iPad and it started downloading.  For some reason it stopped.  The movie is showing up in the video app but when I hit play or the download cloud it tells me I have rented the movie but have not downloaded it.  I go back to iTunes and the download section is gone.  I go back to the movie, where you can buy or rent, and it says watch....which if clicked on takes me back to videos.  And then it again tells me I have rented the movie but have not downloaded it and to go to Downloads to manage my downloads.  THERE IS NO DOWNLOAD SECTION OR OPTION IN ITUNES....IT IS GONE!!  I have closed iTunes and restarted my iPad several times and am still having the same issue.  I have rented movies in the past with no issues.  I have NO IDEA what is going on and am very very frustrated.  Hopefully someone can help.
    Thanks!!

    I would ask iTunes Store support for help with this. You may never be able to get the movie to download on your own now.
    Go here and then tap on Connecting and downloading, then tap on Movie Rentals. You can have someone contact you, you can chat online or you can get email support. I would opt for the phone call or online chat.
    https://getsupport.apple.com/Issues.action

  • How can I rent a movie from iTunes and watch it on my MacBook w/o being connected to internet?

    Trying to figure ot how to rent movies from iTunes and watch w/o being connected to web. The dude at the apple store said that when I download it I can designate if I want it downloaded to my device (ie: MacBook) or my Cloud...but I don't see that option being given. Any help? Traveling Tues and I'd like to get a few movies set for my trip.

    Just sync your iPad.

  • HT1725 I have rented ten movies from iTunes and they claim to have been downloaded but they all seems not to have been downloaded properly because they all stop after playing for just a minute or two. What do I do?

    I have rented ten movies from iTunes store and to my chargin they don't play on my iPad after it indicates it's been already downloaded. This has happened to me a couple of times and I just ignore it and rerent the movies. But now it's all the eight movies I rented and two tv shows, one of which I bought a seasons ticket. What can I do to be able to watch these movies or get iTunes to credit back my account. Thank

    Does this happen quite often?

  • I have rented a movie from iTunes and it won't let be play it . It has downloaded but each time I pree rented it goes back to the main menu?

    I hve an ipad1 and i rented a movie and each time i try to play the movie it goes back to the main menu and it did download properly how can i watch it  its from itunes?  I

    Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues

  • HT1657 Rented a movie from ITunes, and it's saying I don't have enough storage

    I just recently got an iPad (4th generation) and I've recently rented two movies off of iTunes, and they loaded and worked perfectly fine. Ever since then I haven't  downloaded any new apps, or made any changes to my iPad. Just tonight, I rented ONE movie, and it won't let me download it now cause I apparently don't have enough storage?? Like I said earlier, I rented TWO movies and was able to watch them, and haven't downloaded or made any chances to my iPad to make the usage of it change.

    How much free space do you currently have on your iPad : Settings > General > About > Available ?
    And how big is the film - it should be on it's description page in the store. Some films are over 5 gig.
    And do the previous rentals show in Settings > General > Usage > Videos - if they do then try deleting them from there.

  • HELP! I just rented a movie from itunes and it won't sync onto my ipod touch because it says 'You must be connected to the internet to transfer a rented film' but i am connected, What do i do?

    I just rented a movie today of itunes and it is in my rentals however this is my first time renting a movie and i tried to sync it onto my ipod touch version: 4.2.1, (I am going on holiday tomorrow and need it on my ipod before then). I go onto my syncing page and go to movies and my rentals are there and i can move them across to my ipod but underneath it says - 'You must be connected to the internet to transfer rented films' but the thing is i am connected and when i click apply it tries to sync it but then they go back to where they were. PLEASE HELP - i need it done tonight because i wanted to watch them on the plane tomorrow

    Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues

  • I rented a movie from iTunes and it is completely blurry? and says it runs out in 48 hours when i only bought it 2 days ago?

    I rented a movie 2 days ago off itunes. When i try to play it now, it says it runs out in 47 hours and is so blurry that i cannot make out the movie. Please help, this is a brand new laptop.

    Once you start to play a rental you have a finite amount of time - in some cases it is 24 hours and in others I believe 48 hours. You can play as many times as you like during the period.
    You have up to 30 days to start to watch the rental but one you start you have 24/48 hours to watch the rental.
    Check that your display setting are correct in System prefs.
    If you contiue to have poor quality video then conntat iTunes Cutomer Care via the links on this page and explain the problem - http://www.apple.com/support/itunes/
    MJ

  • HT1657 I rented a movie from Itunes and it won't play on my macbook

    I rented a movie and it won't play...it shows that time has elapsed on the movie but it is just a blank white screen.

    If you've downloaded it on the iPad then it should be in the Videos app. If it's not in there then have you got a film age rating set in Settings > General > Restrictions that is hiding it ?

  • I rented a movie from iTunes and it has been downloaded but I am unable to find it. Help!

    Rented a movie but can't find where it is?

    It's in the Videos apps
    http://i1224.photobucket.com/albums/ee374/Diavonex/f00d636d.jpg

  • How do I delete radio shows from iTunes and my iPod at the same time?

    I have a lot of old time radio shows on my iPod. First, I copy them from iTunes to listen to on my iPod. When I am done, I want to delete BOTH of them at the same time. I am trying to avoid having to search for both because, for some reason, I cannot search both the iTunes and the iPod content at the same time. I obviously do not want them synced. In the previous version of iTunes, I was able to do with a key command. Now, I cannot figure out how to do it. ( I really wish there was a way I could color each selection so that I can find which ones I copied to the iPod easily. You know, just like how it's done in the operating system, where we can add the color label.)
    Anyway, is there a way to do what I want, or am I stuck with searching separately, and then deleting them separately? Laborious indeed. Oh, yes, the duplicate function doesn't work here because you can't search both the iPod and iTunes at the same time.
    Thanks in advance to all you smartie-pants out there.

    when you purchas e a tv show from the itunes music store and then sync it to the ipod. there will appear a new name in th evideo subsection of videos on the ipod called tv shows thats where they will be and where you can watch the,.
    GFF

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