I rented a movie on Apple TV and it started to load then froze, now I get one of two errors "error loading content" or "movie will be ready to watch in 1 minute"... after trying repeatedly ,it still won't play. The movie rental is going to expire.
i've tried this repeatedly for the past 6 hours. Rebooted, etc. I can stream movies from netflix and hulu but the movie i rented won't play. The timer is ticking becuase it started then froze but now it won't load.
force quit app. double click home button and slide app up and off page
Peace, Clyde
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I have rented a movie via apple tv and it gets stuck at 4 minutes left to download. I have not been able to watch and I can't get it to completely download.
You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?
Rented movies downloaded to an Apple TV can't be transferred to any other device.
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Ok I rented a movie off of iTunes and it worked but then I got an update so I did it not it still says I have the movie but I can't fined it .. It tells me to go to my downloads ?
You can do it by manually managing music and videos. See:
iOS: Issues syncing content with multiple computers using iTunes
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions -
I have ordered a movie from Apple TV and found it would take 10 hours and 27 minutes to down load. How do I stop it, and reverse my order????
The problem is generally due to a slow internet connection.
AppleTV files are fixed size.
For SD you need 2.5Mbps, 720p HD 6 Mbps and 1080p 8 Mbps sustained speeds to view immediately.
If your internet delivers these speeds you should be able to play within seconds.
If slower AppleTV works out how long it will take do download the rental of say 3.5GB for a 720p movie, then subtracts the running time of the movie and whatever that figure is is how long it'll take to start.
So if a movie is 2 hours long and you have a fast connection and it calculates the movie could download in under 2 hours it'll play withing seconds.
If it thinks it'll take 4 hours to download, it'll subtract the running time of 2 hours and allow you to play in 2 hours time.
While this may not seem ideal the reason is that if it didn't precahce on a slow connection you would not be able to play a movie through without stopping and starting to cache the next section.
Unfortunately this is compounded by using the AppleTV for other things as this can reset the clock by flushing any of the rental cached.
AC -
My apple TV is connected to a DTV with an HDMI cable and to my Yamaha receiver via optic cable. We rented a movie on Apple TV and.found that the movie played, but we only got audio for music tracks. Voice tracks were silent using both TV and receiver. This only occurred on the rented video and on recorded shows on my cable DVR. previews and other content on Apple TV are fine. Any ideas??
Previews and trailers do not contain 5.1 audio.
If you have recently moved your setup, you may have inadvertently changed some of the settings on your receiver. It certainly sounds as though it is unable to play the 5.1 audio from the Apple TV. -
Just rented a movie on apple tv and it keeps starting and stopping every few minutes. have restarted in settings. have unplugged and replugged apple tv. any other suggestions?
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps. -
I just rented a movie on apple tv and there is no sound! Help! I really wanted to see Crazy, Stupid Love tonight!
Check your audio out and Dolby digital settings, try restarting the Apple TV by removing all the cables for 30 seconds.
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I rented a movie on apple tv and while watching it kept stopping... i never finished the movie cause it wasn't playing.. Now what do I do. My netflix wouldn't play either. Will I be able to get my rented movie back?
What is your internet speed? www.speedtest.net
6mbps is required for instant HD rentals, you can turn off HD in the settings if on a slow connection
You can also rent in iTunes and stream to ATV
Wifi or ethernet?
Are you using your ISP's DNS? -
iTunes rented movies won't play on my PC. "This movie required QuickTime which this version of iTunes doesn't include." So I downloaded QT 7 but movies still won't play. HELP Very frustrating.
Ok nw the rented film is on the iPad which won't play and when I looked at the Mac I was greeted with an error message saying that the film could nt be transferred because the file had already been transferred somewhere else! Thing is I can see it on theioad and the Mac still!
Obviously the film Kees checking where it as you can't watch it in two places at the same time. I can understand that but I knw it's not anywhere else.
The only thing I can think of is if when time machine backs it up it thinks it's being watched!
Any ideas anyone?
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